Program Director

Job Type

Full Time




New York
New York
United States


The Bridge, an innovative and well respected mental health agency serving adults with serious mental illness, substance abuse, co-occurring mental health and substance abuse disorders, and co-morbid medical conditions is seeking a Program Director to join its Residential Services Department in Manhattan.  


  • Responsible for safe operation of 42 bed /14 apartment Level II community residence
  • Supervise delivery of service to clients, including admissions to the program, ongoing rehabilitative services and counseling, and discharge from the program
  •  Directly supervise Assistant Program Director, Case Managers, Residence Counselors, and Peer Specialist 
  •  Ensure that the program is prepared for successful OMH and HUD audits and reviews. 
  •   Complete monthly data collection to monitor services and trends in census, attendance, incidents, and funder outcomes. 
  • Available on call for 24-hour crisis intervention. Willing to work nights and or weekends as needed
  • Manage personnel activities, including hiring, shift scheduling, developing policies and procedures, staff meetings, case conferences, staff training, performance evaluations, disciplinary actions and labor/management issues.
  • Perform all required administrative duties, including reviewing the accuracy of data entry in electronic health records, oversight of petty cash, and monitoring staff attendance
  • Ongoing assessment of building maintenance requirements, and serve as liaison with maintenance staff regarding repair needs
  • Attend internal and external meetings, supervision and trainings as required.

Job Requirements

* MS/MA preferred plus 2 years’ experience, or BA/BS plus 4 years’ experience, or HS/GED 

   plus 6 years’ experience

* Excellent verbal and written communication skills

* Commitment to person-centered and trauma informed services, and experience with adults   

   living with SMI and co-occurring disorders.

* Clear understanding of OMH Supported Housing Guidelines

* Excellent time management skills; stress resistant, flexible; excellent interpersonal and

   communication skills; team player; open to feedback; creative; excellent organizational skills

* Willingness to perform CPR/First Aid/AED/CPI/Naloxone

* Experience with mental health and substance abuse, and significant experience with crisis  

   intervention and managing trauma-triggered behaviors. Strong Motivational Interviewing  

   skills and commitment to wellness based programming.

* Knowledge of AWARDS preferred

*  Spanish speaking a plus. 


Excellent compensation package.

Professional Level


Minimum Education Required

Master's degree