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Community Outreach Director

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Published 20 days ago

Days End Farm Horse Rescue (DEFHR) is looking for a dedicated, talented and socially conscious Community Outreach Director to lead our organization’s Outreach department by implementing strategies and ensuring sustainability and organizational growth of our education and outreach programing. A vital part of this position is the development and execution of a multitude of diverse and innovative education and outreach initiatives while growing and sustaining a vibrant volunteer program to help expand the organization’s capacity to meet the needs of the community it serves. This candidate is an exemplary educator with the ability to successfully represent DEFHR to a variety of audiences in the community. This talented individual will need to be able to effectively and positively communicate DEFHR’s vision, mission, goals, programs and Outreach efforts internally and externally through the engagement of volunteers and members of the public, while also cultivating and nurturing relationships with individuals and organizations.

The ideal candidate for this role should possess a passion for education, excellent networking abilities, “out of the box” creative thinking, good people skills, exceptional writing, communication and time management skills as well the ability to execute direction and vision.

Purpose of Position:

Responsible for the creation, implementation and management of a broad array of educational, volunteer and community outreach programs designed to support the brand of the organization and engage interested parties to the mission and objectives of DEFHR. The Director advocates for education and outreach initiatives, facilitating their successful integration into the overall short and long-range plans of the organization, while establishing and stewarding strategic partnerships to advance DEFHR.

Education/ Outreach Program:

• Assist in advancing agritourism initiatives and activities for the organization.

• Advance our virtual and digital educational offerings.

• Oversee the daily operations of the future welcome center and related activities as developed.

• Ensure all participants and programs meet necessary protocols.

• Develop and oversee implementation of curriculum and lesson plans for educational

programming.

• Responsible for maintaining a detailed calendar of outreach events as well as scheduling,

agendas, class evaluations, and instructor preparation for all related activities.

• Ensure all departments are prepared to accept visitors for educational events and programs.

• Interface with educational staff and substitute as instructor/presenter on various topics as

needed.

• Available as a point of contact for all community and education-related visiting groups.

• Pursue educational speaking engagements locally, regionally, nationally and internationally.

• Coordinate and manage tabling and other participation at conferences, tradeshows and

informational booths including promotional collateral and merchandise.

• Cultivate and maintain professional relationships with local, regional, and national schools and

universities.

• Oversee and manage all aspects of the residential and non-residential internship program.

• Oversee the Maryland Equine Transition Service (METS/Owner-2-Owner)

o Intake new clients through processing necessary paperwork, conducting interviews.

o Oversee staff and volunteers to ensure standards and procedures of onsite equine

assessments are being upheld and followed.

o Create and execute marketing plans for owner placements.

o Oversee the execution of potential owner placements.

o Manage program network to include cultivation and expansion efforts.

Volunteer Program:

• Establish and update written policies and procedures, orientation and training curriculum, as

well as job descriptions for volunteers.

• Create and oversee volunteer recruitment, retention and appreciation plans, to include

conducting regular volunteer satisfaction surveys.

• Ensure proper maintenance of volunteer and educational participants records, to include the

volunteer database and reporting functions.

• Advise on recruiting, training, resolving conflicts between, and terminating volunteers.

• Oversee volunteer training and safety program.

• Advocate for volunteer needs and interests and mediate conflicts between volunteers or

between volunteers and staff through relationship cultivation.

Leadership:

• Supervise and train assigned staff.

• Understand best practices and monitor trends, issues, and regulations that effect community

outreach.

• Oversee customer service and educational techniques training for all staff working with

volunteers and on education programs.

• Collaborate with the CEO, Leadership Team, and other key players to deliver on DEFHR’s

strategic goals.

• Contribute innovative and inspiring communications and public messaging.

• Uphold DEFHR’s professional image and promote positive staff morale.

• Establish, cultivate and maintain relationships with vendors, businesses and other partners.

• Ensure the safety of staff, volunteers, animals, and public.

General Responsibilities:

• Assist in executing digital and print marketing materials, campaigns and other forms of outreach

as needed; some design and planning work may be necessary. To include but not limited to

DEFHR Website, Social Media engagement, E-blasts, Newsletter, and promotional collateral such

as brochures, event flyers, and advertising ads.

• Assist in providing relevant content to ensure timely on website and social media platforms for

all DEFHR programs and events.

• Support design, copy, image, and content needs for promotional literature, activities and

merchandise.

• Act as a brand steward, upholding brand and trademark standards and consistency in all

projects.

• Participate in media interviews as it relates to department programs.

• Work with publication vendors for timely content submissions.

• Manage department budget.

• Act as spokesperson and represent DEFHR in a wide range of public forums and partnerships.

• Identify and execute project needs and specifications.

• Increases operational efficiency, establishing and improving workflow processes as needed.

• Gather data and provide, at minimum, quarterly metrics and statistical analysis for direct

oversight programs.

• Other duties as assigned.


Qualifications/Training Required:

• Bachelor’s degree or minimum of three years’ equivalent or related work experience in a

nonprofit setting. Background in education, specifically environmental or humane education

and/or animal welfare will be given preference.

• Proficiency with MicrosoftExcel, PowerPoint, Word and Outlook essential. Proficiency in

volunteer databases and/or CRM platforms is a plus.

• Inherently creative and/or artistic; confident with marketing and design software and digital

platforms.

• Solid command of education, outreach and marketing strategies, volunteer development, and

supporter relations.

• Strong written, verbal and interpersonal communication, excellent attention to detail and the

ability to work independently with minimal supervision.

• Excellent time management and organizational skills, and a demonstrated ability to create, plan,

organize, and implement programs and events.

• Professional, articulate, optimistic, and energetic with the ability to motivate and inspire people

at all levels.

• Command of effective, analytical problem identification and resolution skills.

• Self-motivated, self-starter, and team player with a positive and professional work ethic.

• Experience leading and managing staff and volunteers, and working in a team-based

environment.

• Proven track record of consistently exceeding standards for major responsibilities or objectives.

• Results and data driven, utilizing detailed reportable metrics.

• Strong writing, editing, proofreading and layout/design skills are essential (must be willing to

submit writing samples upon request).

• Confident communicator.

• Must be willing to ensure completion of necessary tasks in the absence of staff.

• Sincere interest in DEFHR’s mission and vision, and working knowledge of horses and safe horse

handling.

• Strong work ethic and moral standards.

• Must be willing to sign a confidentiality agreement.

• Passion for DEFHR’s mission and making a difference.

• Compassion for animals and people.


Time Required: Full Time – 40+ hour week, 8am-5pm with one hour for lunch. Setting up, planning, support and/or working during special events (minimum of 3 times/year), Weekend days will be required based on scheduled events and activities, with an adjusted weekday schedule.

Training Required: Training programs that apply to position or enhance job performance are available upon approval and some may be required.

Salary: Annual salary is based on experience and qualifications with benefits. Employment with Days End Farm Horse Rescue is based on mutual consent, both the employee and Days End Farm Horse Rescue have the right to terminate employment at will, with our without cause, at any time.

Starting Wage: $38,000-$40,000 with review after first 90 days.

Benefits Package: As stated in personnel policies - following a 90-day review, individual health and dental insurance, paid vacation and sick leave. Eligibility for 401k saving plan and long-term disability coverage activates after one year of employment.

APPLICATION INSTRUCTIONS:

To apply send cover letter and resume with email subject line: COD Applicant to erin at defhr.org.

Days End Farm Horse Rescue (DEFHR) is looking for a dedicated, talented and socially conscious Community Outreach Director to lead our organization’s Outreach department by implementing strategies and ensuring sustainability and…

Details at a Glance

  • Time Commitment
    clock icon
    Full Time Schedule
  • Start Date
    calendar icon
    September 1, 2022
  • Education
    graduation-cap icon
    4-Year Degree Required
  • Experience Level
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    Intermediate
Salary
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USD $38,000 - USD $40,000
/ year

Benefits

Benefits Package: As stated in personnel policies - following a 90-day review, individual health and dental insurance, paid vacation and sick leave. Eligibility for 401k saving plan and long-term disability coverage activates after one year of employment. Fun office and working environment, great team to be a part of!

Benefits Package: As stated in personnel policies - following a 90-day review, individual health and dental insurance, paid vacation and sick leave. Eligibility for 401k saving…

Location

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On-site
1372 Woodbine Rd, Woodbine, MD 21797, USA

How to Apply

To apply send cover letter and resume with email subject line: COD Applicant to erin@defhr.org.

To apply send cover letter and resume with email subject line: COD Applicant to erin@defhr.org.

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