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New Horizons Case Manager, Student Advocate

Student Homelessness Initiative Partnersip (SHIP) of Frederick County


New
|
Published 24 days ago

January 4, 2021
December 4, 2020
$40,000 - $45,000

Position Type: Full-time, grant funded

Estimated start date: January 2, 2021

Fluent in English and Spanish


Program Summary:

New Horizons Frederick is designed to intervene into the lives of students experiencing homelessness by providing them with the tools and community resources to complete their high school education. The New Horizons program provides a one-on-one advocate to support young people in navigating resources available to support their individual needs, interests, and goals. The purpose of our program is to support high school students as they work towards graduation, acknowledging there may be different paths to get there. Through working with our New Horizons Student Advocates, students can choose what areas they would like to prioritize, and create a plan that works for them. Our Student Advocates also help youth access resources in school to support reaching their academic milestones and navigate removing barriers outside of school.

Position Summary:

The Student Advocate position will work directly with the New Horizons team, to support the unique needs of our bilingual and Spanish-speaking youth. The bilingual Spanish-speaking Student Advocate will interface directly with students, caretakers, school and service agency personnel to support progress of student service plans. This person will also facilitate placement of program participants in to a broad range of community services including social/emotional; physical health; educational; and economic. This position requires a high-level ability to operate independently, and adapt as competing high need situations arise. This position reports to the Lead Counselor for the New Horizons program. 

Expected Responsibilities:

·        Support the daily operations of the New Horizons program

·        With support and direction from the Lead Counselor, the Student Advocate will gather information to complete student needs assessments and service plans.

·        Student Advocate is responsible for regular face-to-face student meetings and tracking of the service plan as it progresses throughout the year; following impacts of COVID-19, this also includes ability to operate on a remote basis as needed, including conducting remote case management activities.

·        Student Advocate will provide written and/or electronic documentation according to policy and procedures, and forward on detailed information to the proper destination, all in an accurate and timely manner. The Student Advocate must possess self-initiative, excellent job skills and the knowledge to perform the job in a competent manner, and demonstrate technical competencies, standards and skills. 

·        Members of the New Horizons team are considered mandated reporters and are required to report suspicions of child abuse and neglect.

The Student Advocate acts as the liaison between academic, counseling, and outside services, communicating regularly and maintaining positive relationships with referral agencies and service organizations.

Expected Activities:

•  Ensures that all New Horizons student data is current and accurate within the cloud-based Information Management System. This includes: demographic information, consent documents, E-school data, service transactions, and contact reports. The management of accurate documentation is essential as required by the program funders.

•  Must have reliable transportation in order to travel to participating area schools and community agencies on a regular basis, and deliver items to students in the community as needed

•  Maintain, manage and accountable for SHIP laptop, inventory of transportation vouchers, office supplies, and gifts cards.

•  Model behavior that is consistent with, and supportive of, healthy adolescent development.

•  Communicate program updates regularly as required.


Skills:

·        Bilingual: mastery of English and Spanish language

·        Excellent counseling skills specifically related to homeless and high-risk youth

·        Knowledge of local agencies, associations, community resources and organizations addressing the issues of our homeless youth.

·        Excellent documentation skills, written, computer and verbal communication skills.

·        Have an awareness of trauma, specifically potential impacts of trauma on youth development and functioning

·        Must be culturally competent and sensitive towards diverse ethnic groups, cultural groups and LGTBQ populations


QUALIFICATIONS:

•  Previous, applicable work experience in case management, counseling, mentoring or related roles

• A degree in Social Work, Counseling or a related discipline

•  Must pass a criminal and good driving record background check

•  A valid drivers license, dependable automobile, and automobile insurance

Position Type: Full-time, grant funded

Estimated start date: January 2, 2021

Fluent in English and Spanish


Program Summary:

New Horizons Frederick is designed to intervene into the lives of students experiencing homelessness by providing…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • 4-Year Degree Required
  • Entry level

Level of Language Proficiency

Fluent in English and Spanish

Fluent in English and Spanish

Location

Frederick, MD

How to Apply

Please email your resume and cover letter to info@shipfrederick.com. Please include the position you are applying for in the subject line.

Please email your resume and cover letter to info@shipfrederick.com. Please include the position you are applying for in the subject line.

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