Program Associate – Chief Operating Officer’s Office

Job Type

Full Time



Start Date


Application Deadline



District of Columbia
United States



The Program Associate to the COO serves as the primary liaison for the Chief Operating Officer, managing communications, logistics, scheduling, and high-level administrative duties.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, other duties may be assigned:

  • Serves as primary liaison and scheduler for the COO; maintains and tracks calendar/schedule, relationships.
  • Serves as primary liaison to the Board of Directors; responsible for all meeting logistics, report formatting and dissemination, and scheduling for select Committees.
  • Coordinates planning, agendas, logistics and set-up for conferences and high-level meetings.
  • Attends meetings, records minutes, prepares and distributes notes.
  • Prepares memos, letters, briefing materials and reports.
  • Organizes special projects under direction of the COO.
  • Tracks and prepares responses for internal and external correspondence on behalf of the COO.
  • Manages documents and file system for COO, Corporation, Board of Directors, and other groups as requested.
  • Provides other clerical and administrative support to COO as needed, including printing and/or filing documents, answering calls, preparing expense reimbursements and payment requests.
  • Creates and tracks balances for department budget and submits requests as needed.
  • Provides basic desk research as assigned.
  • Understanding of and demonstrated commitment to upholding Internews’ Core Values.



  • University degree required, preferably in a related field such as international affairs
  • 2 years + experience in an administrative support capacity
  • Excellent communication and writing skills
  • Advanced Microsoft Office Suite skills and experience with scheduling programs, email and internet
  • Diplomatic in communications with high-level executives, Board members, management team, customers and staff at all levels
  • Ability to handle sensitive and confidential information with sound judgment, tact and discretion
  • Ability to meet tight deadlines and work with minimal supervision
  • Ability to build strong working relationships across levels
  • Exceptional multi-tasking and follow-through skills

Professional Level


Minimum Education Required

4-year degree