Case Management Team Leader, Bilingual (Full-Time)

Job Type

Full Time




1701 West Superior Street
United States


Erie Family Health Centers is looking for a responsible, self-motivated, team player like you to join our Case Management Team! The Case Manager Team Leader works with case managers, medical providers and nursing staff to identify potential clients, assess, and deliver supportive services to clients.


  • Conduct outreach, advocacy, assessments, care plan, and home visitation
  • Document data into Erie's System's (EMR and Cornerstone)
  • Maintain an active caseload and conducts outreach to out - of -care patients
  • Follow the Department of Human Services Maternal and child code requirements
  • Act as a mandated reporter to the Department of Children and Family Services
  • Monitors and facilitates referral and follow-up process according to care plan and risk assessment
  • Conducts bi-weekly Quality Assurance to measure performance and 1:1 meetings with Case Manager
  • Provide leadership support and oversight to direct reports


  • Bachelor's degree social work, child development, community health, or Master of Social Work or Master in Community Health or related field
  • A minimum of 1-2 years' experience working with the target population and/or a minimum of 1-2 years' experience as a Team Leader in a related field
  • Bilingual (English/Spanish) required (May be required to translate for non-English/Spanish only speaking patients and/or guests.)
  • Local travel, valid Illinois driver's license is also required
  • Cultural competency to work in a low income, minority environment
  • Word-processing or data-entry skills
  • Ability to establish and maintain effective working relationships with co-workers, clients and community partners.
  • Ability to plan, organize, implement, evaluate, and modify program needs
  • Ability to problem solve and address issue as they arise
  • Ability to maintain confidentiality and trust of clients

Professional Level

None specified

Minimum Education Required

No requirement