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Public Programs and Visitor Services Manager

Posted by
Yiddish Book Center
|
Amherst, MA

Yiddish Book Center


New
|
Published 7 days ago

February 15, 2021
Competitive salary.

The Yiddish Book Center offers meaningful and challenging positions, a warm, friendly atmosphere, competitive salaries, and excellent benefits.

The Yiddish Book Center is a nonprofit organization working to recover, celebrate, and regenerate Yiddish and modern Jewish literature and culture.

The million books recovered by the Yiddish Book Center represent Jews’ first sustained literary and cultural encounter with the modern world. They are a window on the past thousand years of Jewish history, a precursor of modern Jewish writing in English, Hebrew and other languages, and a springboard for new creativity. Since our founding in 1980 we have launched a wide range of bibliographic, educational, and cultural programs to share these treasures with the wider world.

The Yiddish Book Center seeks a Public Program and Visitor Services Manager to manage and provide administrative and technical support for public programs and visitor services. This position will report to the Director of Public Programs and Publishing.  

Major Duties and Responsibilities 

·      Manage administration and technical production of public programming (virtual and onsite) and coordinate logistics with presenters 

·        Maintain public recording archive 

·        Record and edit podcasts and post to RSS feed 

·        Post events page on Center’s website 

·        Engage with visitors as public-facing representative of the Center. Assist docents as needed with guest questions, on-site membership sales, as well as museum and public program ticketing and general information

·        Manage and maintain public program and visitor services spreadsheets/databases 

·        Create and send eblast for weekly programs and other related e-communications 

·        Respond to phone and email inquiries related to public programs and visitor inquiries 

·        Assist registrants with technical questions related to public programs 

·        Other duties as required 

Qualifications  

·        Technical facility 

·        Excellent writing and verbal communication skills 

·        Highly collaborative style and the ability to work with staff, volunteers, and the general public

·        The ability to multi-task while meeting deadlines 

·        Intellectual curiosity and depth necessary to understand and communicate the Center’s mission and programs

·        Weekend and evening work required 

·        Bachelor’s degree required

Familiarity with Drupal, Zoom, and CRMs a plus.

Physical Demands and Work Environment

The position requires working at desk and using a computer for prolonged periods of time. The position also requires standing, walking, bending, climbing, and reaching. Work will usually be performed in an office environment and museum spaces. Some work may be conducted remotely.

The Yiddish Book Center is an equal opportunity employer.

The Yiddish Book Center offers meaningful and challenging positions, a warm, friendly atmosphere, competitive salaries, and excellent benefits.

The Yiddish Book Center is a nonprofit organization working to recover, celebrate, and…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • 4-Year Degree Required
  • Professional

Benefits

Health Insurance, Paid time off (vacation, sick-time, parental leave and Jewish and federal holidays), Flexible benefits program, Life and Disability Insurance, 403B Retirement Plan.

Health Insurance, Paid time off (vacation, sick-time, parental leave and Jewish and federal holidays), Flexible benefits program, Life and Disability Insurance, 403B Retirement Plan.

Location

1021 West Street, Amherst, MA 01002

How to Apply

Qualified individuals can send their resume with cover letter to the attention of the Public Programs and Publishing Director to: Jobs@yiddishbookcenter.org

Qualified individuals can send their resume with cover letter to the attention of the Public Programs and Publishing Director to: Jobs@yiddishbookcenter.org

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