Coordinator, Media & Technology - Office of Public Health Preparednes - Boston Public Health Commission

Job Type

Full Time




1010 Mass Ave 6th floor
United States


To apply online please go to and search for requisition number: 799.

Coordinator, Media & Technology - Office of Public Health Preparednes



Miranda Creamer Building-LOC04

Posting Date

Oct 12, 2018

Requisition Number


Number of Openings


Job Description

The Office of Public Health Preparedness (OPHP) is a division of the Boston Public Health Commission (BPHC). The mission of OPHP is to enhance

community, public health, and healthcare system resilience to prepare for, respond to, and recover from emergencies that impact the health of the public.

OPHP envisions a resilient Boston through healthy, informed, and connected communities that are supported every day and during emergencies by strong,

integrated public health and healthcare systems.

The Coordinator for Media & Technology is part of the OPHP Administration and Finance team and works collaboratively with OPHP staff to meet

technology needs in support of program activities such as classroom and online courses, public health emergency response, community engagement,

social media, meetings, and other events. Professional development is provided to support learning all required software and related technologies.

Manages, maintains, and monitors content on online portals and social media: Monitors and publishes content to online portals managed by OPHP,

including the Learning Center (built on Moodle, available at, the Boston Healthcare Preparedness Coalition portal (built on

SharePoint, available at, and sites related to the Boston Medical Reserve Corps.

Produces and maintains online educational content and digital media: Provides support for internal webinar design and production; produces and

coordinates educational videos, voice-over narration, graphics, and external production projects as assigned; produces graphic content for social

media and other community engagement; leads regular testing and review of of online courses; ensures digital asset management plans are up-todate.

Maintains media technology and equipment: Maintains inventory of media technology equipment used for emergency response, training, and other

office functions; oversees maintenance and procurement of technology and media hardware, software, and other equipment including laptops,

interactive boards, digital cameras, video cameras, and lighting.

Researches emerging technologies: Conducts research on emerging technologies used for educational programming, emergency response, and

community engagement; makes recommendations for new software and hardware solutions as appropriate; prepares project status reports and

briefing materials as requested. Collaborates with staff to integrate multimedia technologies into online portals, trainings, meetings, and other events.

Supports performance metrics: Works with Google Analytics and other tools to analyze and visualize data to report on metrics to inform program


Manages projects as designated: Oversees the full life cycle of assigned technology projects and schedules milestones; coordinates consultant

services as needed to fulfill project requirements; coordinates with other programs within BPHC and external partners on educational technology


Staffs the Stephen M. Lawlor Medical Intelligence Center (MIC) during emergencies affecting public health and healthcare.

Maintains an ongoing awareness of all OPHP plans, protocols and procedures for daily and emergency operations.

Represents OPHP at meetings, conferences and other events as needed.

Participates in trainings and other educational opportunities to enhance knowledge of emergency preparedness, response and recovery field.

Performs other duties to support OPHP operations as required.

Core competencies include the ability to: describe the agency role and follow the chain of command in emergency response; demonstrate her/his role in

regular drills; adapt to and support rapidly changing and evolving emergencies; and recognize deviations from the norm that might indicate an emergency

and take/facilitate appropriate action(s) such as communicating clearly within the chain of command.

Please attach a resume and job-specific cover letter to your online application.

Minimum Qualifications

BA/BS degree preferred; OR High School diploma/GED and 4 years of equivalent experience in training, technology, or similar environment required.

Advanced knowledge & experience with MSOffice, MS Word, MS Excel, and PowerPoint required

Proven ability to quickly learn and apply new technologies required

Basic graphic design skills and experience with Photoshop or similar tools strongly preferred

Experience with the use of digital video cameras required; experience with microphones, external lighting, and projectors desired

Familiarity with basic audio and video production preferred

Experience maintaining or updating Moodle, Sharepoint, or similar online system (e.g. Blackboard) strongly preferred

Demonstrated experience coordinating team-based projects desired

Familiarity in educational technology tools and standards such as HTML, Adobe Connect, Articulate Studio, or Camtasia desired

Has obtained or is willing to obtain Certified Emergency Manager/Associate Emergency Manager (CEM/AEM) certification to meet recognized

industry standards

Ability to write clear, concise reports, and to follow and to give clear written and oral instructions is essential. Ability to analyze and interpret information and

data required. Excellent written and verbal communication skills are essential, as are the abilities to work as a member of a team, and establish and

maintain professional working relationships with others. Exceptional organizational skills are required. Ability to meet deadlines and manage projects under

stressful conditions is required.

Additional Information

City of Boston Residency Required, A Criminal Offenders Records Information request must be completed for this position. However, a record is not an

automatic bar to employment but is reviewed in relation to the job applied for., This position requires direct client/patient contact and as a result of such

direct contact, certain immunizations will be recommended and/or required prior to commencement of employment duties., Any position that requires an

advanced degree will be subject to education verification, This is a grant funded position, The Boston Public Health Commission is an EEO Employer and

all applicants meeting the minimum requirements are eligible to apply

Union Status




Pay Range

$45,000 - $50,000


35 hours/week. Monday -- Friday, 9-5. Duties will require working some evenings, nights or weekends

Professional Level

None specified

Minimum Education Required

No requirement