Coordinator, Media & Technology - Office of Public Health Preparednes - Boston Public Health Commission
- Job posted by Boston Public Health Commission
1010 Mass Ave 6th floor
To apply online please go to http://www.bphc.org/careers and search for requisition number: 799.
Coordinator, Media & Technology - Office of Public Health Preparednes
Miranda Creamer Building-LOC04
Oct 12, 2018
Number of Openings
The Office of Public Health Preparedness (OPHP) is a division of the Boston Public Health Commission (BPHC). The mission of OPHP is to enhance
community, public health, and healthcare system resilience to prepare for, respond to, and recover from emergencies that impact the health of the public.
OPHP envisions a resilient Boston through healthy, informed, and connected communities that are supported every day and during emergencies by strong,
integrated public health and healthcare systems.
The Coordinator for Media & Technology is part of the OPHP Administration and Finance team and works collaboratively with OPHP staff to meet
technology needs in support of program activities such as classroom and online courses, public health emergency response, community engagement,
social media, meetings, and other events. Professional development is provided to support learning all required software and related technologies.
Manages, maintains, and monitors content on online portals and social media: Monitors and publishes content to online portals managed by OPHP,
including the Learning Center (built on Moodle, available at https://delvalle.bphc.org), the Boston Healthcare Preparedness Coalition portal (built on
SharePoint, available at http://bostonhpc.org), and sites related to the Boston Medical Reserve Corps.
Produces and maintains online educational content and digital media: Provides support for internal webinar design and production; produces and
coordinates educational videos, voice-over narration, graphics, and external production projects as assigned; produces graphic content for social
media and other community engagement; leads regular testing and review of of online courses; ensures digital asset management plans are up-todate.
Maintains media technology and equipment: Maintains inventory of media technology equipment used for emergency response, training, and other
office functions; oversees maintenance and procurement of technology and media hardware, software, and other equipment including laptops,
interactive boards, digital cameras, video cameras, and lighting.
Researches emerging technologies: Conducts research on emerging technologies used for educational programming, emergency response, and
community engagement; makes recommendations for new software and hardware solutions as appropriate; prepares project status reports and
briefing materials as requested. Collaborates with staff to integrate multimedia technologies into online portals, trainings, meetings, and other events.
Supports performance metrics: Works with Google Analytics and other tools to analyze and visualize data to report on metrics to inform program
Manages projects as designated: Oversees the full life cycle of assigned technology projects and schedules milestones; coordinates consultant
services as needed to fulfill project requirements; coordinates with other programs within BPHC and external partners on educational technology
Staffs the Stephen M. Lawlor Medical Intelligence Center (MIC) during emergencies affecting public health and healthcare.
Maintains an ongoing awareness of all OPHP plans, protocols and procedures for daily and emergency operations.
Represents OPHP at meetings, conferences and other events as needed.
Participates in trainings and other educational opportunities to enhance knowledge of emergency preparedness, response and recovery field.
Performs other duties to support OPHP operations as required.
Core competencies include the ability to: describe the agency role and follow the chain of command in emergency response; demonstrate her/his role in
regular drills; adapt to and support rapidly changing and evolving emergencies; and recognize deviations from the norm that might indicate an emergency
and take/facilitate appropriate action(s) such as communicating clearly within the chain of command.
Please attach a resume and job-specific cover letter to your online application.
BA/BS degree preferred; OR High School diploma/GED and 4 years of equivalent experience in training, technology, or similar environment required.
Advanced knowledge & experience with MSOffice, MS Word, MS Excel, and PowerPoint required
Proven ability to quickly learn and apply new technologies required
Basic graphic design skills and experience with Photoshop or similar tools strongly preferred
Experience with the use of digital video cameras required; experience with microphones, external lighting, and projectors desired
Familiarity with basic audio and video production preferred
Experience maintaining or updating Moodle, Sharepoint, or similar online system (e.g. Blackboard) strongly preferred
Demonstrated experience coordinating team-based projects desired
Familiarity in educational technology tools and standards such as HTML, Adobe Connect, Articulate Studio, or Camtasia desired
Has obtained or is willing to obtain Certified Emergency Manager/Associate Emergency Manager (CEM/AEM) certification to meet recognized
Ability to write clear, concise reports, and to follow and to give clear written and oral instructions is essential. Ability to analyze and interpret information and
data required. Excellent written and verbal communication skills are essential, as are the abilities to work as a member of a team, and establish and
maintain professional working relationships with others. Exceptional organizational skills are required. Ability to meet deadlines and manage projects under
stressful conditions is required.
City of Boston Residency Required, A Criminal Offenders Records Information request must be completed for this position. However, a record is not an
automatic bar to employment but is reviewed in relation to the job applied for., This position requires direct client/patient contact and as a result of such
direct contact, certain immunizations will be recommended and/or required prior to commencement of employment duties., Any position that requires an
advanced degree will be subject to education verification, This is a grant funded position, The Boston Public Health Commission is an EEO Employer and
all applicants meeting the minimum requirements are eligible to apply
$45,000 - $50,000
35 hours/week. Monday -- Friday, 9-5. Duties will require working some evenings, nights or weekends
Minimum Education Required