426 17th Street
Position Title: Assistant Director for Alameda and San Francisco Counties
Reports To: Regional Program Director
Compensation: Full-time, Commensurate with experience. Full benefits.
FLSA Designation: Exempt
About First Place for Youth
First Place for Youth is the largest agency in California dedicated exclusively to providing access to affordable housing and resources for transition-age foster youth and has grown to become a nationally recognized model. Founded in 1998, First Place seeks to help foster youth build the skills they need to make a successful transition to self-suﬃciency and responsible adulthood. Through its ﬂagship program, My First Place™, and other supporting programs, First Place supports at-risk foster youth at a critical time in their lives when they are learning to support themselves. We currently serve youth in six California counties (Alameda, San Francisco, Contra Costa, Santa Clara, Solano and Los Angeles). In Fiscal Year 2017, we served 1,460 youth overall and provided housing and intensive support services through the My First Place program to 556 youth.
First Place for Youth envisions a future where the disparities between foster youth and their non-foster care peers are eliminated. In addition to results-driven direct service delivery, First Place advocates for policies that improve the lives of foster kids. The lessons we learn through our direct service work drive our advocacy eﬀorts, and our advocacy creates a context in which our direct services can succeed.
JOB SUMMARY: The Assistant Director is responsible to ensure high quality services and effective daily operations of all aspects of the My First Place Program. Duties include managing budgets and contracts, multi-site supervision, services and human resource management including hiring, evaluation, coaching and training. The Assistant Director is responsible to ensure program outcomes, to manage external relationships, and to develop and promote the reputation of First Place for Youth at all times. The Assistant Director provides leadership congruent with agency policy, values and mission provides management reports as required, and leads significant program committees or functions as assigned.
- Leads projects and program implementation ensuring quality, productivity and services delivery standards
- Resolves problems, completes audits, identifies trends and recommends, determines and implements system improvements.
- Achieves or exceeds operational objectives by contributing information and recommendations to strategies plans and reviews, preparing and completing actions, managing assigned projects
- Leads and manages improvement and change efforts
- Participates agency-wide workgroups and projects as assigned
- Responsible for all aspects of program including physical plant, safety, compliances, service delivery, program enhancements, growth and reputation and stakeholder relationships.
- Recruits, selects, orients, trains, assigns, schedules, coaches, counsels assigned employees to achieve program results and highest quality services.
- Enforces policy, communicates job expectations, plans, monitors and appraises performance
- Review and recommend compensations actions
- Provides clinical leadership including direct clinical supervision of staff
- Meets financial objectives by forecasting requirements, preparing and recommending annual budget, scheduling expenditures, analyzing variances and initiating corrective actions.
- Includes keen attention to vacant, census, staffing and other metrics to ensure fiscal health of program
- Represents agency interest and advances agency reputation with external stake holders including partners, sub-contractors, county agencies and others.
- Collaboratively explores and recommends program and contract improvement and change.
- Collaborates and communicates effectively throughout organization
- Exemplifies and promotes standard of high achievement
- Recommends strategic and program improvement through participation on assigned program leadership team
Training and Compliance
- Ensures program meets or exceeds all regulatory and contract requirements including development of formal training program for staff
- Other Duties as assigned
- MA/MSW required, LCSW or MFT with two years post licensure experience preferred
- A minimum of three years of supervisory/managements experience required; relevant leadership experience may be considered
- DIRECT SERVICE EXPERIENCE: At least five years progressive responsibility working with foster or former foster youth. Milieu or wraparound experience preferred.
- FIELD KNOWLEDGE – Excellent understanding of program resources for youth as well as awareness of other services for young adults and young parents. Knowledge of which local community referral resources will best meet the needs of youth in the My First Place program.
- PEOPLE, PROJECT AND PROGRAM MANAGEMENT SKILLS - Exemplary people management skills, strategic leadership abilities, and the ability to link the development of people with achievement of organizational outcomes. Effective team leadership skills. Cross-functional collaborative capacity. Ability to either take direction or work independently as the situation requires. Strong supervisory skills and proven success supporting staff development and empowerment. Demonstrated success organizing, managing and evaluating programs, events, campaigns or productions.
- STRONG COMMUNICATION SKILLS – Exceptional oral and written communication skills including the demonstrated ability to effectively present information to top management and program staff. Professional demeanor and the ability to represent the interests of the agency with community stakeholders.
- COMPUTER SKILLS – Proficiency with Office 2010 applications including MS Word, Excel, PowerPoint and Outlook. Experience with data entry and outcomes management using web-based case management software, such as Apricot of Efforts to Outcomes.
- TRANSPORTATION - Dependable car, valid driver’s license and proof of insurance required.
- AVAILABILITY for some evening and weekend work and for travel as needed.
Managerial Competencies – required at First Place for those who manage others
- SYSTEM-WIDE THINKING - Builds vision guided by the Strategic Plan and the needs of youth being served • Uses role to champion First Place’s strategic vision internally and externally • Strategizes and implements rather than just completes tasks.
- TEAM LEADERSHIP - Recognizes and hires the best people • Creates a strong sense of job satisfaction and passion within each staff person and team • Invests in staff using both collaboration and guidance • Models desired behaviors • Builds on strengths and facilitates growth in areas of weakness • Seeks input, assesses risks and makes decisions • Creative approach to challenges • Creates and communicates vision and then empowers team to carry out that vision.
- PERFORMANCE MANAGEMENT - Sets clear goals with staff and uses data to evaluate progress towards goals • Facilitates other people’s realization of their maximum potential • Proactively addresses performance issues by diagnosing problems, developing solutions and monitoring progress • Celebrates accomplishments.
- OPERATIONS MANAGEMENT - Develops and implements operational systems that support the organizational mission • Regularly evaluates systems for effectiveness • Anticipates challenges and responds appropriately to unforeseen problems • Demonstrates good instincts regarding long-term impact and implications of action • Makes effective decisions and achieves results in the midst of change.
- TIME MANAGEMENT - Concentrates efforts on First Place priorities • Ensures staff are focused on the right things • Develops efficient systems, processes and tools • Effectively and efficiently uses their own and other people’s time and resources.
Physical requirements include the ability to lift and reach for light objects (up to 20lbs); close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; ability to communicate and exchange information; ability to move about the office to access file cabinets and office equipment; and the ability to remain stationary and work at a computer for extended periods of time as a primary job function. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Competitive salary commensurate with experience
• Generous paid vacation and holidays
• Medical, Dental, Vision, Employee Assistance Plan.
• Benefits coverage for employee and dependents
• 401 (k) Retirement plan
• LTD and Flex Spending Account
Minimum Education Required