Baltimore Program Coordinator

Job Type

Full Time


Details: low 40’s to mid 40’s



Application Deadline



1500 Union Avenue
United States



Urban Alliance, founded in Washington, DC in 1996, is seeking a Baltimore Program Coordinator to implement a proven program model during an exciting expansion of our Baltimore regional program.

The mission of Urban Alliance is to empower under-resourced youth to aspire, work and succeed through paid-internships, formal training, and mentoring. Through its High School Internship Program, Urban Alliance provides high school seniors with long-term, paid internships in professional settings where each student’s supervisor also serves as his/her mentor. Additionally, we provide job readiness, life-skills, and financial literacy workshops, as well as assistance with college and vocational planning.

Urban Alliance is searching for a Program Coordinator to manage student interns and support work site mentors (interns’ supervisors). The Program Coordinator will oversee at least 35 youth annually, deliver weekly job readiness trainings, support students’ post-high school planning, and cultivate relationships with schools and employers. A successful candidate will be a dynamic self-starter with strong attention to detail and a passion for the Urban Alliance mission. This position will report directly to the Program Director. We are seeking a candidate who is planning on dedicating a minimum of 2 years to this position.

Job Responsibilities

Program Management:

• Monitor the professional and academic performance of at least 35 high school interns throughout the year-long internship experience.

• Collaborate with the local Executive Director to meet annual recruitment goals, and execute student recruitment strategies (e.g., recruitment sessions at schools).

• Cultivate positive relationships with students, mentors, parents, and school staff.

• Support the local Program Director with managing corporate, school, and nonprofit relationships.

• Represent UA at community events as needed

Intern Support:

• Organize, manage, and facilitate 6 weeks of job readiness training to a cohort of at least 35 interns prior to internship start dates, and lead continued professional development workshops once a week from November to July.

• Troubleshoot and address any challenges that arise among the student cohort or with job partners.

• Collaborate with interns to create post-high school plans; provide guidance on the college application process; and ensure each intern is connected to college, a career, or career-training pathway after the HSIP ends.

• Conduct formal evaluations of intern job performance and skill development, and work one-on-one with all interns to develop a performance plan based on employer feedback.

• Respond to time sensitive requests from interns outside of working hours.

•Demonstrate flexibility with the understanding that working with youth requires going above and beyond

Mentor & Jobsite Support:

• Support job site mentors (interns’ supervisors) throughout the internship program and proactively identify and troubleshoot challenges.

• Develop and facilitate mentor training.

• Hold formal and informal check-ins with mentors to evaluate student performance.

• Troubleshoot and mediate jobsite conflicts in a timely manner, and track jobsite relationships.

School Relationships and Intern Recruitment:

• In collaboration with the Program Director, cultivate strong, cooperative, and productive relationships with the Baltimore City Public Schools Community District (BCPS), including administrators, principals, counselors, and teachers.

• Collaborate with guidance counselors and teachers at targeted high schools to identify and recruit appropriate students for UA’s HSIP, and track their academic performance throughout the year.

·        Build and maintain relationships with students, mentors, parents, and school staff

Data Management & Program Evaluation:

• Input and track participant attendance and weekly case notes into Salesforce.

• Work with the Program Director and the national evaluation team to share data and respond promptly to data requests.


·        Undergraduate degree (B.A. or B.S.) required

·        At least two years experience working in youth development/with youth is REQUIRED

·        Curriculum development and teaching experience

·        Is passionate about our mission and the possibilities of what youth can accomplish

·        Experience working with community organizations and schools in under-resourced areas

·        Excellent oral and written communication skills, including mediation skills and the ability to have direct and open conversations

·        Demonstrated ability to develop and maintain effective relationships with a diverse groups of people

·        Strong time management and attention to detail in administrative tasks

·        Commitment to organization’s core values and promoting positive work culture

·        Can work successfully independently and in a team

  • Proficient in MS Word, Excel, Access, Publisher, PowerPoint. Proficiency in Salesforce a plus.
  • Excellent attention to detail and proven commitment to executing programmatic goals at a high standard.


Access to health insurance (medical, dental, vision) and retirement benefits package

Annual professional development stipend

Three weeks of paid annual leave and one week of paid organizational leave in December

All federal holidays off

Professional Level

Entry level

Minimum Education Required

4-year degree

How To Apply

Please email a resume and cover letter to:

Stephanie Amponsah, Executive Director

Please write “Baltimore Program Coordinator” in the Subject header of the email