Associate Director, Stewardship Reporting

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Published 10 days ago

The Associate Director, Stewardship Reporting is an integral member of the donor relations team and plays a key role in educating major gift donors on the impact of their philanthropy. Reporting to the Director of Donor Relations, the Associate Director is responsible for writing, designing, managing and producing annual impact and custom reports, along with other highly personalized, meaningful stewardship communications. The Associate Director manages a portfolio of major gift beat areas and donors, participates in stewardship strategy meetings, and partners with gift officers and other key stakeholders to create highly personalized and meaningful stewardship communications.

The ideal applicant will be creative, innovative and possess excellent writing, editing, interpersonal and organizational skills. In addition, the role requires strong project management skills and experience.

Diversity and inclusion are priorities for our office and the hospital. We strongly believe that encouraging a broad range of opinions, ideas and perspectives drives creativity, innovation and excellence. In the Development Office, we are committed to advancing equity by building a team with diverse identities and experiences.

Due to COVID-19 workplace safety guidelines, our team members are presently working remotely, with some exceptions. Until a return to our on-site office setting is approved by hospital leadership, interviews will be conducted virtually. We remain flexible and are prepared to discuss your needs during this time.

Click here to learn more about our team and what it’s like to work with us.

Primary Responsibilities

  • Serve as lead on the Donor Relations team for producing fund reports for major gift donors, ensuring that each report is timely, tailored to the needs and interests of the donors and complements the objectives of the overall stewardship plan.
  • Oversees stewardship reporting strategy for major gift donors within assigned beat areas. Participates in stewardship strategy meetings with gift officers.
  • Partner with Development colleagues and hospital leadership and faculty to produce fund impact reports, including recent use of gifts, recipients benefiting from the philanthropy and any newsworthy information from the funded areas.
  • Manage special stewardship projects for major gift donors including narrative and financial updates, executive summaries, videos and other custom gifts.
  • Collaborate with the Donor Relations team and Development colleagues to draft high-quality custom stewardship communications on behalf of hospital leadership.
  • Conduct interviews and manage photo and video shoots with physicians and hospital staff as needed.
  • Create, design and edit standard and customized stewardship content using InDesign and other software following Mass General style and branding guidelines.
  • Promote creativity, initiate new ideas and stewardship efforts, and actively participate in setting team goals and outcomes.
  • Serve as a resource to Development and hospital colleagues on Donor Relations practices and available resources.
  • Contribute to maintaining positive office morale, even in the face of high work volume and challenging periods.
  • Take on other office-wide duties at the request of Development leadership.
  • Adhere to the mission, credo, and standards of behavior of Mass General Hospital.


This position requires a minimum of 5-7 years of related work experience and a Bachelor’s degree. Also, the ideal candidate should possess the following skills, abilities, and attributes:

  • Strong verbal and written communication skills
  • Organizational, time management and project management skills
  • Attention to detail
  • Adaptability and flexibility in times of shifting priorities
  • Ability to work collaboratively with diverse audiences
  • Creativity and high levels of energy and enthusiasm
  • Commitment to adopting best practices and maximizing efficiency
  • Command of Word, PowerPoint, Excel and Outlook
  • Professionalism and a strong work ethic
  • Awareness of personal work styles in self and others
  • Proficiency with Blackbaud CRM or similar CRM fundraising database preferred
  • Experience with design software (i.e. InDesign, Photoshop, etc.), preferred
  • Experience with video creation and editing, preferred

The Campaign for Mass General

This is a pivotal moment in medicine and Mass General is poised to lead the way. That’s why we launched The Campaign for Mass General, a bold fundraising campaign with a working goal of $3 billion. Through this ambitious effort, we seek to align our institutional goals in patient care, research, education, and community health with the philanthropic interests of our donors and prospects.

The Associate Director, Stewardship Reporting is an integral member of the donor relations team and plays a key role in educating major gift donors on the impact of their philanthropy. Reporting to the Director of Donor Relations, the…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Education
    4-Year Degree Required
  • Professional Level


Work must be performed in or near Boston, MA
Associated Location
125 Nashua St, Boston, MA 02114, USA

How to Apply

Please submit resume with cover letter to online application:

Please submit resume with cover letter to online application:

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