About the Role
DataKind’s success ultimately comes down to the quality, timeliness, and effectiveness of our volunteer data science projects. Our Technical Project Manager will be responsible for overseeing a portfolio of volunteer-led projects using cutting-edge technology to help inspiring organizations worldwide make greater impact. In this highly visible and high impact role, you’ll manage a set of long-term DataCorps projects from start to finish, staffing teams of talented pro bono data scientists with the right skills to get the work done, and building strong relationships with our nonprofit partners, ensuring everyone has a great experience in the process. .
This position is a six to twelve month contractor position depending on the particular project, with the possibility of extending into a longer contract. The Project Manager will report to the Director of Product and will work closely with our data scientists and our Community and Network team.
What You’ll Do
Managing a portfolio of projects in DataKind’s flagship program, the DataCorps:
- Scoping potential projects, contributing to scope statements and developing project plans.
- Writing and overseeing project briefs for DataCorps project portfolio and managing scope creep.
- Preparing projects for a seamless launch with volunteers and non-profit project partnerss, including but not limited to getting contracts to start work agreed to and signed, ensuring data has been collected from our partners, and making sure that tech and communications systems have been put in place for teams.
- Vetting and selecting volunteers for project teams.
- Leading day-to-day team project operations & activities, and ensuring work is progressing as planned.
- Planning and executing project kick-off meetings, overseeing client and volunteer check-ins and end of phase presentations.
- Consistently communicating and managing expectations of partner organizations and volunteers throughout the entire project life cycle.
- Ensuring volunteers have a great experience on our projects, celebrating their efforts and work throughout the project.
- Soliciting feedback from partner organizations & volunteers to execute action plans based on their feedback.
Documenting and providing status updates on progress
- Keep Salesforce and Asana up to date with latest project progress
- Provide detailed reports on progress to Director of Product and Director of Development, flagging when project timelines have been affected
- Provide feedback and input to Director of Global Community to identify top volunteers and recognize their efforts.
Who You Are
- An experienced project manager: You’re a project manager and you’ve been one for at least three years. You have a proven track record of successfully managing full life-cycle tech projects, and love nothing more than successfully getting a project from the start line to the finish line. You have experience managing technical teams and deliverables in either the volunteer, non-profit or tech spaces (or perhaps all three.) You’re comfortable breaking complex problems down to bite-sized deliverables, you use Agile management or a similar style, you are exceptional at keeping teams on task to deliver a strong product on time. You identify problems early and are proactive about creating solutions. And you have stellar relationship management and communication skills.
- A technical hybrid: You can understand the language of nonprofits and translate it into technical requirements, and vice versa. You know how to put technology to task and you recognize when a solution might be an algorithm, a database, an application, or a retrospective analysis or none of the above.
- Extremely organized. Whether or not you are a “type A” in your personal life, you certainly are in your work life. You don’t let any details get lost and you make the container store look disorganized. Bonus points if you love Asana.
- Volunteer Experience. You know what it’s like to volunteer and/or you’ve had experience rallying and motivating groups of volunteers around large scale projects or events. You are intimately familiar with what it is like to be giving up your free time for something you love and you know what it takes to motivate people to do the same. Even better if you have experience managing technical volunteers.
- Highly adaptable. You can work any project, with any team. Not because you know everything, because you love working on teams and you are the one who always puts it on themselves to see their team succeed.
- A part of the whole. You care more about just getting your projects complete. Continuous improvements is a mantra of yours. You will always be contributing learnings to the team so we can make constant updates to our process and our product.
- Flexible hours. You’ll need to be flexible to meet on nights or weekends with your volunteer teams or to run DataKind events.
- English language skills are essential.
- PMI or other project or process management certification
- Nonprofit / NGO and volunteer management experience
- Experience managing data science projects
- Detailed knowledge of data science
- Experience and comfortable with public speaking engagements
- Previous experience volunteering with DataKind
Named as one of Fast Company's 10 most innovative nonprofits in their 2017 World's Most Innovative Companies List, we are a global organization that harnesses the power of data science and AI in the service of humanity. We bring pro bono data scientists together with organizations that are dedicated to solving the world’s most pressing challenges. Every day, mission driven organizations apply to us with their data science needs. We then work to understand their pain points, how their organization works and, most importantly, how their data and other data sources can be used to make the biggest impact on the world.
We’ve helped the World Bank estimate poverty from satellite imagery, teamed with the Grameen Foundation to improve their mobile knowledge programs in Uganda, and joined the American Red Cross in using fire data and open city data to understand where fires are most likely to occur. We’ve gained a prominent voice in both the data sector and the social entrepreneurship world and you can find word of us in The Guardian, The Economist, Mashable, and the Stanford Social Innovation Review. See this TEDx video for more about what we do.
Commitment to Diversity
Commitment to diversity is one of DataKind's core values as we work to foster an inclusive work environment. We cannot do our work without collaboration between people with diverse skill-sets and backgrounds. We encourage applicants to include and describe parallel or equivalent experience where appropriate. We also encourage women, people of color, and LGBTQ people to apply.
Minimum Education Required
How To Apply
Head on over to our application form here: https://docs.google.com/forms/d/e/1FAIpQLScMkkug8EcAdPFz_Xq-h451UgXTjFEMeAayqvKnoyu_rvvxWQ/viewform?usp=sf_link and tell us why you’re interested in being our next Technical Project Manager.