Program Assistant - Professional Development Services

Job Type

Full Time

Remote

Ok

Published

09/14/2018

Address

55 M ST SE
Suite 340
Washington
DC
20003
United States

Description

Job description

The Great Minds Professional Development (PD) Services team is responsible for the overall management and support of all PD events offered by Great Minds. The PD Services team communicates with schools and districts utilizing Great Minds curricula (Eureka Math and Wit & Wisdom) to identify their needs and obstacles in implementation and provides suggestions for PD. The Program Assistant will provide support for both PD sales and event logistics.

 

Key Responsibilities:

  • Respond to PD inquires via phone and email to inform users of available PD offerings
  • Recommend PD and implementation plans for school and districts
  • Maintain accurate records of PD inquiries, customer communication and events in Salesforce.
  • Organize pre-event logistics for site-hosts and Great Minds facilitators (including coordinating travel arrangements, ordering materials, and confirming venue setup)
  • Conduct post-event follow up, such as feedback collection and accounting tasks
  • Provide pre-event, on-site, and post-event support for Regional Institutes (large-scale conferences)


Requirements

  • Previous experience in customer service or sales related work
  • Event management/logistics experience
  • Strong organizational skills
  • Willingness to become familiar with Great Minds curriculum.
  • Willingness to travel occasionally.
  • Competence with technology including MS Office suite, willingness to learn additional software including Salesforce.
  • Preference for experience in an educational setting and/or support of professional development session.


Location

  • DC and remote positions available


Professional Level

None specified

Minimum Education Required

No requirement


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