WHO WE ARE:
ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups — from presidential candidates to environmental organizations — build people-powered movements.
If you’ve ever given online to a Democratic candidate or progressive organization, chances are you’ve used our software. We’re a tech-nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the political activists to the tech innovators to the customer service pros, is fully committed to our mission.
The Donor Support Team within the Customer Service Department at ActBlue provides frontline support to many of ActBlue’s millions of donors. The Donor Support Team’s primary mission is to provide fast, friendly, and accurate service to donors who reach out to us via email or telephone.
The Assistant Director Product & Team Resources (AD Product & Team Resources) will be joining a team that grew tremendously during the 2020 Election cycle and is now looking towards its next phase of growth with a focus on scalability and sustainability. The AD Product & Team Resources is a new role for this team, and this person will work closely with another Assistant Director (Team Operations) while reporting directly to the Donor Support Director. The AD Product & Team Resources will be responsible for building and maintaining internal team resources, expanding and maintaining internal feedback loops with ActBlue Technical Services (ATS) product teams, and managing specialized team leads.
WHAT YOU WILL DO:
WHAT YOU BRING:
LOCATION AND COMPENSATION:
This is a fully remote position. This posting is for a full-time, salaried position. We are authorized to support remote work in Arizona, California, Colorado, Florida, Georgia, Illinois, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Rhode Island, Tennessee, Texas, Virginia, Washington, Washington DC, and Wisconsin.
We offer a competitive salary and a generous compensation package, which includes commuter benefits or home office stipend; fully paid and trans-inclusive health, dental, and vision insurance; an employer-sponsored 401k contribution plan; a generous professional development stipend; three months paid parental leave for all genders, adoptions included; and a flexible time off policy.
Women, people of color, LGBTQIA2S+ individuals, and members of other minority or marginalized groups are strongly encouraged to apply. ActBlue is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, or veteran status.
ActBlue cannot at this time sponsor work visas.
WHO WE ARE:
ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by…