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Lead Agency Relations Coordinator

Posted by
Food Lifeline
|
Seattle, WA

Food Lifeline


New
|
Published 18 days ago

September 30, 2020
September 21, 2020
$20 - $22Hourly

Do you love building partnerships that will make a real difference in people’s lives? Do you want to be at the heart of engaging community and team building to end hunger in Western Washington? If this speaks to you, then Food lifeline is the place for you! Food Lifeline is a Seattle-based nonprofit working to feed people experiencing food insecurity while working to end hunger for tomorrow. Food Lifeline provides food to more than 300 food pantries, shelters, and meal programs across Western Washington. This work, combined with our advocacy, policy, and community partnerships create a sustainable approach to ending hunger in our region.

What we are looking for?

We are hiring for a full time Lead Agency Relation Representative. The Lead Agency Relations Representative supports member agencies across the agency network. This position manages projects in the Agency Relations team, coordinates training's, and provides an advanced level of customer support to our external partners.

Who are you?

· You are a strong team leader with excellent communication skills, that will support and empower the team.

· You are passionate and committed to the mission of ending hunger.

· You have an awareness and understanding of the role inequity and social injustice play in creating and perpetuating poverty. You’re able to help Food Lifeline develop equity practices within our workplace, programs, and services.

· Your experienced in nonprofit and food banking programs.


Ready to join Food Lifeline? Apply now!

To join our team as our Lead Agency Relations Representative, please read the full job description and apply online. Complete applications must include a resume and cover letter and this posting will remain open until filled.

We are proud to be an equal opportunity employer and seek to bring our values of diversity and inclusion to our hiring process. Beyond our commitment to non-discrimination, we encourage applications from candidates who can contribute to the diversity of our organization and who have lived experience of inequity

General Position Summary: The Agency Relations team manages relationships and strengthens partnerships with our member agency network of food banks and pantries, community meal programs, shelters, and other hungerrelief programs.

The Lead Agency Relations Representative supports member agencies across the agency network. This position manages projects in the Agency Relations team, coordinates trainings, and provides an advanced level of customer support to our external partners.

Essential Functions/Major Responsibilities: • Manages an allocation process that includes bulk buy purchasing, TEFAP/TMP products, Starbucks FoodShare, and other programs that distribute food to agencies. • Prepares and collects completed monthly TEFAP/TMP inventory reports from agencies, reconciling them with Food Lifeline inventory records. Compiles data and sends to WSDA. • Manages agency monitor schedule and assists agency relations representatives with monitoring and compliance responsibilities. Leads monitoring activities for drop sites, mobile food pantries, and agencies with multiple programs or distribution sites. • Assists volunteers and staff from local agencies with picking up orders from our warehouse, using the shop the dock program, and provides other training as needed. • Coordinates with other departments to identify partner support opportunities, such as food drives, staff visits and interviews, and connection to resources. • Communicates holiday closures to the member agency network and manages rescheduled dock appointments. • Represents Food Lifeline at community, county, and regional gatherings. Shares best practices and collaborates on efforts to address the needs of people experiencing food insecurity. • Acts as a liaison between Food Lifeline and member agencies by promptly responding to agency calls, requests for information, and complaints. Documents issues and ensure they are satisfactorily answered. Secondary Functions: • Coordinates new member agency orientations, topical trainings, and workshops. Participates in biennial Member Agency Conference activities. • Oversees collection and management of agency data, including the yearly activity report. • Works with other community partnerships department staff to coordinate monthly member agency volunteer opportunities. • Participates in the process for food safety recalls and leads communication to member agencies and partners.

Collects and reviews inventory reports for state-funded food programs. Confirms accuracy of the reports. • Provides backup to the Agency Relations Manager as needed. • Contributes to monthly agency newsletter and other communication pieces. • Leads annual agency survey process and coordinates departmental engagement efforts as needed. • Keeps Community Partnerships staff apprised of relevant agency updates. • Works with other Food Lifeline departments and supports other organization needs as required. • Other duties as assigned.

Required Qualifications: • Must have a demonstrated understanding of the intersections between hunger, poverty, racial inequity and social injustice. Must have awareness of the issues faced by community members experiencing poverty or facing food insecurity. • Ability to work well with a wide variety of people, to communicate clearly and effectively both verbally and in writing, and to work collaboratively. • Ability to read and interpret documents such as policies and procedures and safety rules. • Ability to use good judgment in decision making. • Experiencing using Microsoft Office to complete tasks such as word processing, formatting reports and spreadsheets, using pivot tables, and sending emails. • Associates degree or equivalent 2 years’ experience in complex customer service, accounts management, or project management. • Willingness and ability to obtain Washington State food handler’s permit within 30 days of hire. • Willingness and ability to obtain ServSafe Certification within 90 days of hire. Preferred Qualifications: • Up-to-date understanding of food safety regulations. • Willingness and ability to drive a vehicle for job-related responsibilities. • Experience using SmartSheet or other data management platforms.





Do you love building partnerships that will make a real difference in people’s lives? Do you want to be at the heart of engaging community and team building to end hunger in Western Washington? If this speaks to you, then Food lifeline is the…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • Contract
  • Entry level

Benefits

Medical, Dental,and Vision 100% paid by employer

Medical, Dental,and Vision 100% paid by employer

Level of Language Proficiency

The ability to proficiently read and write English.

The ability to proficiently read and write English.

Location

815 South 96th Street, Seattle, WA 98108

How to Apply

Please include a cover letter with your application.

Please include a cover letter with your application.

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