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Health Insurance Navigator

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Published 26 days ago

Charlotte Center for Legal Advocacy, non-profit agency that provides legal assistance in civil matters to low-income persons in Charlotte and Western North Carolina, seeks Health Insurance Navigator in its Family Support and Health Care Program beginning immediately. More information about the Advocacy Center can be found on its web page, www.charlottelegaladvocacy.org.

Health Insurance Navigator will:

• Conduct education and outreach about how to enroll in Medicaid, CHIP, and Marketplace coverage under the Affordable Care Act to individuals in Mecklenburg, Union, and Cabarrus Counties;

• Facilitate health insurance enrollment through one-on-one in person meetings with consumers in various community locations (by telephone during the public health emergency);

• Assist consumers whose applications for coverage are denied or who lose coverage;

• Contact existing Advocacy Center clients who may qualify for a health insurance affordability program;

• Work with community partners including other non-profit organizations, medical clinics, health departments, churches, libraries, job-training programs, and other stakeholders to coordinate outreach efforts and connect with uninsured individuals/ families;

• Work with other local Navigators and CACs to organize enrollment events.

• Provide referrals to appropriate agencies for applicants and enrollees with grievances, complaints, questions, or need for other social services.

• Provide all information and services in a manner that is culturally and linguistically appropriate and ensure accessibility for individuals with disabilities.

• Work with media (including print, radio, and television) to share information on open enrollment and the availability of assistance.

Qualifications

• Two-year or four-year college degree or equivalent training or experience;

• Paralegal, legal assistant, or social work training or experience preferred;

• Experience working with low-income communities preferably at a non-profit or community-based organization within a multi-ethnic/multi-cultural environment preferred;

• Experience with public benefits eligibility and/or work experience as a health insurance service representative preferred;

• Proficiency in MS Office, including Word, Excel, Power Point and Adobe PDF professional;

• Ability to work independently and in a team environment; and

• Ability to effectively collaborate with co-workers and clients in virtual, face to face and meeting settings. General Requirements

• Once hired, successfully complete and pass the Certification Training to be provided by Center for Consumer Information and Insurance Options (CCIIO); 1431 Elizabeth Avenue, Charlotte, NC 28204 Telephone: 704.376.1600  Fax: 704.376.8627 www.charlottelegaladvocacy.org

• Be free from conflicts of interests, including payments and incentives from brokers, insurers, or insurance industry;

• Access to a reliable car with car insurance and a valid driver’s license preferred;

• Able to work nights and/or weekends during fall ACA open enrollment preferred;

• Possess socio-economic and cultural sensitivity and ability to communicate with persons in crisis or under stress; and

• Ability to multi-task and interact well with professionals, clients, and others. 

Charlotte Center for Legal Advocacy, non-profit agency that provides legal assistance in civil matters to low-income persons in Charlotte and Western North Carolina, seeks Health Insurance Navigator in its Family Support and Health…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    October 21, 2021
  • Application Deadline
    October 21, 2021
  • Education
    Other Education Requirement

Salary

At least USD 34,500Depending on experience.

Benefits

Generous leave and benefits, including paid time off, Holidays, health, dental, vision.

Generous leave and benefits, including paid time off, Holidays, health, dental, vision.

Level of Language Proficiency

Spanish proficiency preferred but not required.

Spanish proficiency preferred but not required.

Location

Temporarily Remote
Work must be performed in or near Charlotte, NC
Associated Location
1431 Elizabeth Ave., Charlotte, NC 28204, United States

How to Apply

To Apply send all of the following:

·        a detailed letter explaining your qualifications for and interest in this specific position and organization, in which you describe your qualifications for this program, experience with low-income individuals, Spanish language proficiency, and other relevant information;

·        a resume;

·        a writing sample; and

·        names and telephone numbers of three references; to: Administrative Manager, Charlotte Center for Legal Advocacy, by email to careers@charlottelegaladvocacy.org or by mail to 1431 Elizabeth Avenue, Charlotte, NC, 28204, email is preferred. Form letters and inquiries not containing this information will not be considered

Equal opportunity employer.

Veterans, women, minorities and disabled persons are encouraged to apply.

To Apply send all of the following:

·        a detailed letter explaining your qualifications for and interest in this specific position and organization, in which you describe your…

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