The Program Evaluator is responsible for working with the Senior Director of Systems, Quality Improvement, Research, and Evaluation (SQIRE) and program managers to implement evaluation, research, and Clinical Quality Improvement (CQI) activities across the agency’s programs and support departments (e.g., Policy) as needed. Evaluation and CQI activities must be designed to improve the quality of services and client outcomes in measurable ways.
ESSENTIAL JOB FUNCTIONS
The following duties are mandatory requirements of the job:
- Participate in Triad meetings that review the efficacy of interventions by providing measurement data on project metrics, leading root cause analysis exercises, contributing to solution generating discussions, and developing additional evaluation and analysis plans.
- Conduct program evaluation and facilitate CQI projects that are aligned with the departments’ and organization’s mission and vision.
- Stay abreast of funder and internally-driven program and indicator/deliverable modifications as they relate to CQI and program evaluation activities.
- Participate in research studies as assigned.
- Collaborate with program staff to develop and implement interventions, systems, methods, and tools related to effective CQI and program evaluation.
- Analyze data using simple descriptive statistics (e.g., frequencies and means), pre and posttests etc.
- Generate reports, proposals, abstracts, presentations and publications.
- Contribute to research and program proposals; provide project management when appropriate.
- Provide routine CQI and evaluation-related trainings for all staff (e.g., general CQI, abstract writing, PDSA, logic models/outcomes).
- Report problems with evaluation and QI processes to program management and the AVP as they occur.
- Attend funder/collaborative-required external meetings, as appropriate
- Other duties, as assigned by the supervisor
EDUCATION AND CERTIFICATION
Advance degree in social or behavioral sciences or public health or the equivalent, 3-5 years experience in research, quality improvement or program evaluation projects, and at least one of those years in a leading capacity.
SPECIAL SKILLS AND KNOWLEDGE
· Experience with quantitative and qualitative methods: literature review, design, procedure, analysis etc.
· Training in psychometrics/psycho-social measurement and tool development
· Training in basic and advanced statistics; SPSS preferred
· Knowledge of quality improvement models (i.e. Plan Do Study Act, SWOT analysis), processes, and tools
· Consulting and training skills
· Grant writing experience preferred
· Exceptional written and verbal communication skills
· Professional publication experience, preferred
· Ability to develop and maintain effective professional relationships with diverse groups of people
· Ability to provide excellent customer services to “internal clients”
· Knowledge of HIV care and prevention, non-profit social service provision, and funding agencies
· Ability to establish priorities and meet deadlines.
· Demonstrable passion for Harlem United’s mission.
· Ability to initiate and implement activities with minimal oversight and supervision
Minimum Education Required