Apply Here: https://secure6.saashr.com/ta/6155635.careers?ShowJob=403060969
- Employee Type: FT Non-Exempt
- Job Category: Administration, Regular, 40 hours per week, 12 months per year
All Neighborhood House employees and volunteers must be fully vaccinated (and submit completed documentation) from COVID-19 by October 18, 2021. New employees must meet this requirement, prior to their start of employment, effective immediately.
Neighborhood House is a multi-service agency with many grants and programs and, as such, participant data is collected and maintained in an agency-developed Access database, as well as data systems required by funders for specific programs. The Data Analyst has responsibility for the collection, review, input and reporting of all Neighborhood House program client data. The person in this position will work with program managers and department directors to establish the appropriate activity and outcome tracking for new programs, train case managers on required data collection, maintain data quality control and develop and run needed reports for funders. The position includes significant data entry.
At Neighborhood House we have a deep commitment to our employee’s and client’s diverse experiences and backgrounds that guides our work for a more equitable future. We are seeking a team member that represents our dedication to service, equity and inclusion, to join our diverse team.
- Have an overall good understanding of the broader human service context and how Neighborhood House fits into that environment.
- Upon request provide specific data to internal stakeholders for decision-making purposes; present this data in a variety of formats that meets the needs of the requestor in a timely manner.
- Promptly respond to requests for data from internal and external stakeholders.
- Collect grant data from all case managers and other required staff members.
- Serve as a point of contact for front-line staff in their day-to-day data collection activities.
- Collaborate with managers to determine effective and practical methods for tracking demographic and activity data across a wide range of programs.
Data Quality & Security
- Demonstrate a deep understanding of organizational folder structure and adhere to these standards when securing documents and other data.
- Understand procedures and protocols around client and agency data security (e.g. password standards, document and query naming norms, etc.).
- Be familiar with how the agency's data and security interact within larger data and security environments.
- Thoroughly Review all data for reasonableness and accuracy.
- Take full responsibility for the preparation of monthly reports and distribute them to department directors, program managers, and grantors.
- Identify areas where additional quality control and data review is necessary; design processes and procedures to maintain data integrity.
- Collect and enter all client information in electronic and paper formats. This includes (but is not limited to) service logs, client information forms, attendance sheets, and surveys distributed to client populations.
- Create reports and presentations on a wide range of topics regarding data quality, interpretation, and analysis for internal and external stakeholders.
Internal Team Management/Supervision
- Collaborate effectively and in a professional manner with team members and other NH staff and coach team members to develop their skills.
- Manage MIS related projects that are broad in scope, with multiple and complex activities.
- Write project scopes, develop and maintain detailed project checklists and timelines, and notify project team members of upcoming deadlines.
- Provide project management support by creating and executing project work plans.
- Work with internal and external stakeholders as well as external consultants to execute projects or project activities.
- Learn and maintain knowledge of Neighborhood House data systems, identify database and workflow issues, and troubleshoot these issues with the MIS team.
- Be proficient and remain current with Microsoft Excel, creating pivot tables, filters, and formulas to accurately review data as required.
- Maintain knowledge of Microsoft Access and be able to create complex queries related to a broad set of programs, outputs, and outcomes.Actively participate in conversations about where the agency is going as a whole and help identify emerging trends.
- Provide clearly written documentation of technical problems and creative ways to solve these problems.
- Demonstrate a growing understanding of data modeling and how it relates to the agency's business model; suggest data model improvements and play a technical role in implementing them.
- Develop, design, and deliver trainings across a range of MIS-related topics to staff members, managers, and other stakeholders.
- Train other MIS team members, staff, and managers on your specific areas of expertise.
- AA degree in human services, information management systems, or a related field, BA preferred. A combination of equivalent experience and training may be substituted for the education.
- Able to manage and organize multiple tasks and competing priorities, to work independently in a fast-paced, team environment and maintain constant attention to accuracy. Strong analytical skills and problem solving skills needed.
- Demonstrated ability to thrive in a culturally diverse workplace dedicated to equity and inclusion.
- Demonstrated ability to handle confidential data appropriately.
- Willingness to comply with the established agency performance standards which may include: productivity/personal responsibility, client/customer service-orientation, embracing a team player orientation, entrepreneurialism and maintaining a professional demeanor.
- Human Subject Training (must recertify every three years).
- Ability to work with limited supervision and considerable self-direction.
- Ability to communicate effectively, both orally and in writing, with individuals from a wide range of culturally diverse backgrounds.
- COVID-19 Vaccination (must be obtained and documentation submitted prior to employment).
- Current First Aid Certificate within 30 days of hire.
- CPR and First Aid Training within 30 days of hire.
- Sexual Harassment Training within 30 days of hire.
- Child Abuse and Neglect training (within 2 weeks of hire).
- Must pass Neighborhood House Background Check requirements.
- Position requires Washington State bi-annual criminal background re-check.
Neighborhood House is an Equal Opportunity Employer. Applications are considered without regard to race, age, sex, color, creed, religion, disability, national origin, marital status, mental or physical handicap, sexual orientation (heterosexuality, homosexuality, bisexuality) and expression of gender identity or any other classification protected by law. Neighborhood House encourages and gives hiring preference to current and former Head Start parents and children. We encourage people of color and residents of the communities we serve to apply.
For more information
Inquiries may be directed to Human Resources at (206) 461-8430 or by e-mail to email@example.com.