Housing Case Manager

Job Type

Full Time


Minimum: $43,000




Falls Church
United States


Some of the essential responsibilities of the Housing Case Manager include, but are not limited to:


  • Works closely with the Housing Locator on the housing needs of New Hope Housing residents to ensure an ongoing availability of appropriate housing opportunities.
  • Provides housing counseling and budget training for clients to help prepare them for housing.
  • Assists residents one on one to complete housing applications, lease agreements, background checks, etc., based on referral from the shelter case manager.
  • Coordinates move outs, acting as the liaison between parties and resident when needed.
  • Is visible and interacts regularly with residents. Provides crisis intervention and counseling as needed. 
  • Transports residents when necessary in agency vehicles, including the agency’s 15 passenger van.
  • Serves as liaison with staff from other agencies involved in providing housing resources
  • Prepares monthly statistical and narrative reports according to federal, state, and local and/or grant requirements
  • Attends and participates in staff meetings, staff development and professional training to increase knowledge and enhance skills
  • Provides guidance to staff, community organizations and businesses on homeless and Identifies gaps in services
  • Composes correspondence, maintains records, files and documents
  • Models a caring, concerned, and respectful attitude toward residents.
  • Maintains adherence to resident guidelines and upholds agency procedures.
  • Is familiar with and complies with policies and procedures of New Hope Housing.
  •  Role models positive behavior for all agency staff, participates in agency wide events, and takes on role of leadership as appropriate. 
  • Performs other duties as assigned


Excellent Benefits Package

Level of Language Proficiency

Bilingual Spanish Preferred

Professional Level


Minimum Education Required

4-year degree