HR Operations Analyst

Job Type

Full Time




District of Columbia
United States


The Talent Management team partners with managers, leaders, and team members to find, grow, and retain high performing teams. The HR Operations Analyst implements and administers organization-wide program such as IIE’s contingent worker programs, performance management, employee morale events, and recognition programs. Leading onboarding initiatives and administer organizational development project. This work includes providing analytics, knowledge management, and project management services. Collaborates regularly with HR colleagues, hiring managers, and vendors on programs and projects. Finds ways to improve HR interaction and content to create an engaging and meaningful experience with all team members. Serves as a learning partner for entry-professional team members within the HR Operations team. 

Essential Functions:

  • Program Implementation and Administration: Implement and administer organization-wide programs to include, but not limited to, contingent worker (temp, intern and volunteer) programs, performance management, employee morale events, and recognition programs. This includes development of timelines, logistics coordination, manager engagement, ensuring compliance, vendor management and facilitation, if applicable. Contribute to the scaling and integration of new initiatives by researching and designing frameworks, tools, and materials.
  • Lead team member onboarding including coordination of orientation across IIE’s domestic locations, session facilitation, compliance, coordination of new hire breakfast and management of new hire survey data.
  • Plan and assist with staff development and employee morale activities including development of programs, coordination of events, facilitation of trainings, and data analysis. 
  • Develop, update, and maintain organization-wide reports and dashboards.
  • Develop and maintain program tracking systems, dashboards and reports programs. Iteratively build and prototype data management systems and dashboards to provide insights.
  • Recommend and implement best-practices for document and content management for assigned programs (Box, Eddie, etc.); includes creation and curation of materials, harnessing feedback from relevant groups and using data to drive content and programs. Draft org-wide communications and respond to inquiries from team members (Inbox, Eddie, verbal).
  • Manage and execute HR operations activities such as employment verifications, shared email boxes, processing of expenses, purchasing card reconciliation, and other operations projects and initiatives as needed.

Education and Work Experience:

  • Requires a Bachelor's degree in order to apply a working knowledge of the theories and principles in a specialized field or work discipline.
  • Requires at least two years of related work experience.


Knowledge, Skills, and Abilities:

  • At least 2 years of experience in HR, event and logistics management
  • Experience administering HR or operations-related programming.
  • Experience tracking and manipulating quantitative and qualitative data sources to generate insights from analyses; experience using data visualization for a range of stakeholders.
  • Strong analytical skills. Ability to ask the right questions, analyze data, evaluate potential courses of action, and recommend or decide the appropriate course of action
  • Knowledge of HR best-practices, employment regulations and HR procedures.
  • Advanced proficiency with MS Office applications (word, excel and power point).
  • Be a true generalist willing to pitch in wherever help is needed on the people team.
  • Detail-oriented and conscientious, analytical and curious with demonstrated ability to navigate through ambiguity.
  • Motivated to provide exemplary customer service with dedication and a commitment to create positive outcomes and to make processes more efficient.


Work Conditions & Physical Demands:

Essential functions are performed in a general office setting with low noise. Job demands may require long periods of sitting; telephone work and/or computer work, as well as interactions with other team members and external stakeholders. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. IIE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Professional Level

None specified

Minimum Education Required

4-year degree