Operations Coordinator

Job Type

Full Time

Published

09/11/2018

Address

1101 15th Street Northwest
Washington
District of Columbia
20005
United States

Description


340B Health has an immediate opening for a Operations Coordinator at our growing non-profit health care trade association. This position reports directly to the Vice President of Operations.


The coordinator supports conferences and events including national conferences, roundtables and webinars, the corporate partner program, institutional membership, and other operations functions. This is an exceptional opportunity to build your career while contributing to our organization’s vital mission: to enable the nation’s most vulnerable patients to receive much-needed pharmacy care.


  • Support event activities:
  • Assist with event logistics including registration, assembly, and production of event materials
  • Manage registration process prior to the conferences including answering attendee questions, processing registrations, reviewing event registration reports for accuracy and identifying and fixing issues
  • Help plan and execute webinars and round tables
  • Help staff our two national conferences


  • Support the corporate partner program:
  • Help support the corporate partner program by helping to prepare invoices and conduct collections
  • Help prepare exhibit and sponsorship invoices, conduct follow-up and document collections, and conduct collections
  • Maintain accurate and up-to-date records of outreach/new corporate partner activities, including inputting data into iMIS database and developing and providing tracking reports


  • Support membership activities:
  • Assist the membership coordinator in annual renewal process, including responding to inquiries about invoices, performing personal outreach via email and phone to members and updating iMIS and other records to reflect actions taken
  • Support hospital/health system recruitment efforts, including marketing, communications, and personal outreach to prospects
  • Maintain accurate and up-to-date records of outreach/new member activities, including inputting data into iMIS database and developing and providing tracking reports


  • Other duties:
  • Monitor our general phone, voicemail and email accounts and help members and other outside parties with login and registration issues; direct other communications to appropriate staff as necessary
  • Assist in ensuring completeness, accuracy and integrity of iMIS membership database
  • Respond to member inquiries and concerns regarding the iMIS database such as event registrations, website logins, etc.
  • Monitor and respond to requests coming into our general info email accounts
  • Develop and edit PowerPoint presentations
  • Write and prepare emails and letters to the members and corporate partners
  • Handle administrative duties as assigned



QUALIFICATIONS:

  • Must be available to work 40 hours a week at our offices in downtown Washington, D.C. 
  • B.A. or above
  • One+ years of professional experience, ideally in an association setting
  • Exceptional writing skills and experience
  • Self-starter; ability to work independently and monitor own performance objectives
  • Exceptional organizational skills
  • Ability to multi-task and solve problems in a fast-paced, dynamic environment
  • Must be able to work quickly without compromising accuracy/details
  • Flexibility and the ability to adjust priorities is a must
  • Excellent customer service, interpersonal and communication skills
  • Adept at working collaboratively with team members across functional units
  • Proficient in Microsoft Word, Outlook, Excel and PowerPoint
  • iMIS experience a plus
  • Limited travel required but must help staff our annual national conference in California.


ADDITIONAL INFORMATION:

  • Pay is commensurate with experience. 340B Health provides exceptional benefits including medical, dental and vision insurance, life insurance, Metro benefit, 401K plan, casual dress code, and generous leave time.
  • More information about 340B Health can be found at www.340BHealth.org. Please e-mail a cover letter and resume to resumes@340BHealth.org or fax them to the Administrator at 202-552-5868. Please state the starting date of your availability, your salary requirements, and how you learned about this position. No phone calls please.
  • 340B Health is an Equal Opportunity Employer.

Benefits

Pay is commensurate with experience. 340B Health provides exceptional benefits including medical, dental and vision insurance, life insurance, Metro benefit, 401K plan, casual dress code, and generous leave time.

Professional Level

None specified

Minimum Education Required

4-year degree


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