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Supportive Services for Veteran Families (SSVF) Eligibility Specialist

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Published 23 days ago

Housing Counseling Services, Inc. seeks an energetic self-starter to conduct eligibility determination activities and provide support and referral services to households seeking housing services in the D.C. Metropolitan region.

RESPONSIBILITIES:

  • Complete applications and eligibility determinations for Veteran households applying to HCS for services through the Supportive Services for Veteran Families (SSVF) Program;
  • Apply federal program regulations towards determining eligibility for the SSVF programs;
  • Communicate with Veteran applicants/program participants regarding the status of their application via written and oral communication;
  • Conduct outreach at local shelters and transitional housing programs to engage Veterans in SSVF services;
  • Conduct outreach to educate residents, community, organizations, and stakeholders about HCS programs and services;
  • Interact with U.S. Department of Veteran Affairs (VA) and local jurisdictions towards supporting Veterans in accessing available services, programs, and resources.
  • Advocate on the behalf of Veteran households with landlords, social service agencies, etc.;
  • Respond to emergency needs of clients in collaboration with SSVF Program case managers;
  • Refer households to appropriate services to address their various needs such as emergency housing, food, utility assistance, clothing, medical care, etc.;
  • Maintain accurate written and computer based files;
  • Provide accurate and complete monthly reports;
  • Perform other HCS tasks as requested.

QUALIFICATIONS

  • Bachelor’s degree preferred. At least two years of specialized professional experience and/or education related to eligibility determination, case management, housing education/counseling, provision of services to at risk populations, or other related fields;
  • Knowledge of VA Programs beneficial but not required. Military veterans strongly encouraged to apply.
  • Ability to understand, interpret, and explain federal, local, and state laws and regulations.
  • Experience working with special needs populations;
  • Ability to work in a faced paced environment;
  • Strong oral and written communication skills;
  • Ability to respond to multiple emergency needs with patience and diligence;
  • Must demonstrate the ability to communicate with variety of professionals including case managers, real estate, medical, and attorneys as well as with low and moderate income families from a variety of cultures;
  • Ability to translate technical information into layman’s terms;
  • Must demonstrate an ability to work with minimum supervision;
  • Must be versatile in order to handle a wide variety of duties;
  • Sensitive to the needs within the community and to individual clients;
  • Knowledge of housing law or capacity to learn;
  • Strong computer skills.

Housing Counseling Services, Inc. seeks an energetic self-starter to conduct eligibility determination activities and provide support and referral services to households seeking housing services in the D.C. Metropolitan region…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    October 16, 2021
  • Application Deadline
    October 15, 2021
  • Education
    2-Year Degree Required
  • Professional Level
    Professional

Salary

USD 48,000 - USD 55,000

Level of Language Proficiency

Spanish is a plus but not required

Spanish is a plus but not required

Location

On-site
2410 17th St NW, Washington, DC 20009, USA
Suite 100

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