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Receptionist

Posted by
Merit School of Music
|
Chicago, IL
New
|
Published 16 days ago

Merit School of Music seeks a full-time receptionist to provide a friendly, welcoming, and patient presence in Merit’s lobby. The right candidate will independently connect Merit families with the people and information they need.

Job Responsibilities

Duties of the Receptionist include, but are not limited to:

• Greeting in-person guests

• Answering phone calls and redirecting to the appropriate team member

• Accurately answering or escalating general questions related to programming, scheduling, staff roles, and policies

• Taking payments, processing enrollments, and receiving financial aid applications

• Administrative support as assigned

Keys to Success

The ideal candidate will possess the following knowledge, skills, and abilities:

• A friendly, outgoing, proactive, and helpful personality

• Outstanding people skills including an instinct for patience, empathy, and understanding

• Proficiency with office technology (phones, email, calendars, Microsoft Office)

• Desire to learn and retain comprehensive knowledge of Merit’s program offerings, space specifications, staff roles, policies, and procedures

• Commitment to inclusion, diversity, equity, and anti-racism (IDEA)

• Saturday and evening availability

• Bilingual in English/Spanish or English/Mandarin

Nice to have, but not essential

• Experience with security

• Experience with CPR or other first response training

• Background in customer service or hospitality

• Experience with or desire to learn student registration databases

Skills we won’t screen for

• Musical background, education, or training

• Not-for-profit experience

Required Experience

Please bring at least one year of customer-facing or administrative support experience. No college degree required.

Schedule

37.5 hours per week; weekday evenings and Saturday morning/afternoon availability required. This is an in-person role.

COVID-19 Precautions

Merit School of Music requires all employees to provide proof of vaccination against COVID-19. Please plan accordingly. As mandated by the Governor of Illinois, face masks are required to enter the school. Merit invested heavily in its HVAC system to improve ventilation throughout the building. Work that can be done remotely will continue to occur virtually to limit traffic within the building and prioritize the safety of in-person instruction.

Merit School of Music seeks a full-time receptionist to provide a friendly, welcoming, and patient presence in Merit’s lobby. The right candidate will independently connect Merit families with the people and information they need.

Job…

Details at a Glance

  • Time Commitment
    Full Time Schedule

Compensation

At least USD 40,000

Benefits

Generous PTO and employer-sponsored Medical and Dental Insurance coverage. 401k eligibility with a 3% employer contribution begins after one year of service. Free Headspace membership.

Generous PTO and employer-sponsored Medical and Dental Insurance coverage. 401k eligibility with a 3% employer contribution begins after one year of service. Free Headspace…

Level of Language Proficiency

Bilingual in English/Spanish or English/Mandarin

Bilingual in English/Spanish or English/Mandarin

Location

On-site
38 S Peoria St, Chicago, IL 60607, USA

How to Apply

To apply, please upload your resume detailing your relevant experience and qualifications for this role using this link. Applications will be accepted through October 24, 2021. Materials should be compatible with Microsoft Word or Adobe Acrobat PDF. Further guidance and updates about the hiring process will arrive via e-mail, with interviews provided for finalists.

ALAANA/BIPOC people, trans and gender nonconforming people, and women are encouraged to apply.

For more information about Merit School of Music, please visit www.meritmusic.org.

To apply, please upload your resume detailing your relevant experience and qualifications for this role using this link. Applications will be accepted through October 24, 2021…

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