Clinical Case Manager

Job Type

Full Time

Published

06/08/2018

Address

475 Riverside Drive
Suite 1244
New York
NY
10115
United States

Description

POSITION: Clinical Case Manager (Bilingual), Community House 


 


REPORTS TO: Supervisor of Social Services 


 


CLASSIFICATION: Full Time 


 


EXEMPT/NONEXEMPT: Exempt 


 


 


Shape 


GENERAL DESCRIPTION: 


The Clinical Case Manager promotes client wellness and autonomy through advocacy, assessment, planning, communication, education, resource management, and service facilitation. 


 


MAJOR DUTIES AND RESPONSIBLITIES: 


 Supports and advocates for residents on client caseload (total number to be determined). 


 Establishes and maintains therapeutic relationships with clients, maintaining professional boundaries and a non-judgmental, unbiased approach. 


 Conducts psychosocial assessments of clients. 


 In conjunction with clients, develops individualized service plans to promote client health, well-being and independence. 


 Links high risk & geriatric residents (65+) with appropriate providers and resources throughout the continuum of health and human services and care settings, in accordance with residents’ needs and values.  


    Provides preventative monitoring of all high risk & geriatric residents in crisis and decompensation to reduce hospitalizations. 


     Serves as clinical liaison for high risk psychiatric hospitalizations via communication and visits.  


 Maintains weekly contacts with medical & mental health providers for high risk & geriatric residents.  


 Monitors medical appointments and escorts residents to scheduled and unscheduled psychiatric/medical care.  


  Provides medication education and monitoring to high risk & geriatric residents in need of additional support.  


Assists residents and their families/caregivers in navigating the elder care system to meet their needs.  


Ensures Advance Directives, Healthcare Proxies, and other planning documents are in place to help aging adults maintain their independence and age in place within a supportive setting. 


 Advocates for safe, effective, client-centered, timely, efficient, and equitable geriatric care to promote aging in place. 


 Organizes, facilitates, and escorts residents as needed for on/off-site activities.    


 Manages two or more ongoing groups; tracks client participation. 


 Conducts monthly unit inspections and ensures proper follow-up to findings, including assisting residents as needed. 


 Maintains client records as “audit-ready” at all times as required by program funding sources, including progress notes, service plans, updated physical and mental health information, and psychosocial assessments. 


 Handles other job-related duties as assigned by supervisor. 


 Represents Lutheran Social Service of New York’s mission, values, and ethics, and upholds agency Code of Conduct at all times. 


 


SUPERVISES: 


 No 


 


QUALIFICATIONS  


EDUCATION: 


   Master’s Degree (MA/MSW) in social work, psychology, sociology or human  


services. 


 


EXPERIENCE: 


 2 years’ experience in Geriatric Case Management and with mentally ill/ specialneeds population 


 Working knowledge of issues related to homelessness, HIV, substance abuse, mental illness, entitlements and elder care programs. 


 


SKILLS & ABILITIES: 


 Bilingual in Spanish and English. 


 Strong spoken and written expression in both Spanish and English. 


 Strong time management skills; able to handle multiple tasks and assignments at once. 


 Able to establish therapeutic relationships with residents.  


High tolerance and sensitivity for difficult behaviors associated with high risk & geriatric residents.  


 Able to maintain appropriate boundaries with residents and other staff. 


Able to cultivate positive working relationships within the Agency and with external agencies. 


 Crisis Intervention skills. 


 Willing to participate in continuing education. 


Flexible; available to work some holidays and weekends. 


 Proficient with Internet Navigation, E-mail, and Microsoft Word. 

Professional Level

None specified

Minimum Education Required

Master's degree

How To Apply

fsobers@lssny.org

Please send all resumes and cover letters to the hiring supervisor, Fitzroy Sobers, with "Clinical Case Manager" in the subject line.


Fitzroy Sobers

Supervisor of Social Services

Fsobers@lssny.org

[with "Case Manager" in the subject line]


----LSSNY is an Equal Opportunity Employer----



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