Details: Competitive hourly rate
219 Riggs Road Northeast
District of Columbia
Food & Friends provides freshly prepared meals, nutrition counseling, and friendship to people living with AIDS, cancer, and other life challenging illnesses. Our team of fifty-five employees and thousands of volunteers delivers meals and hope to people living in the District of Columbia and several counties across Maryland and Virginia. There is no charge or income qualification for our services, which are rendered solely on the basis of medical need.
We seek a bilingual (English/Spanish) Client Services Representative to serve as the primary liaison between Food & Friends and its clients for all meal service and delivery matters. The Representative will:
- answer phone calls from clients pertaining to service and delivery;
- maintain client files;
- work with clients, community providers, and representatives of program service departments to resolve problems and address concerns;
- ensure that all program service departments have the most recent client data available;
- make calls to discontinued clients for updates pertaining to resumption of service;. and
- complete administrative duties related to client service initiation.
This is an outstanding entry-level opportunity for a professional seeking experience in social services or nonprofit work.
The successful candidate will have a BA/BS, demonstrated interest in nonprofit work or social services, fluency in Spanish, excellent time management skills, attention to detail, and an appreciation for diversity. Knowledge of issues pertaining to HIV/AIDS and/or cancer is desirable. Must be willing to work some holidays. Offer of employment is contingent upon a pre-employment drug test.
Food & Friends provides a competitive hourly rate and generous benefits. Our staff enjoys a high quality, diverse work environment that includes short Fridays and casual dress. Food & Friends is Metro accessible, and has free on-site parking.
Flexible spending account
Paid sick leave
Level of Language Proficiency
Minimum Education Required
How To Apply
To apply, please submit a cover letter, salary requirements, and resume to:
Mr. Lucas Ginn
Food & Friends
219 Riggs Road, NE
Washington, DC 20011
No phone calls, please