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Operations Manager

Posted by

Access Institute for Psychological Services


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Published 16 days ago

October 5, 2020
September 18, 2020
$75,000 - $85,000

Operations Manager

·        Permanent position

·        Full-time employment

·        Office-based work (not remote)

·        Application deadline September 18, 2020


Access Institute for Psychological Services is a community-based mental health care non-profit based in San Francisco that delivers comprehensive, high-quality, and affordable mental health care to those with the greatest need and the least access. For over 18 years, Access Institute has provided high-quality psychological care to people of all ages who fall through the socioeconomic cracks while training the next generation of mental health professionals through a model that values human complexity, supports socially-conscious practice, and promotes sustained human growth. Access Institute provides mental health care (psychotherapy, psychological testing, clinical case management, and medication services) at its Hayes Valley clinic and at community locations, including seven public elementary schools and elder programs at Bayview Hunters Point.


Description

Access Institute for Psychological Services is seeking a full-time Operations Manager to work in our Hayes Valley clinic. The ideal candidate demonstrates a strong interest in community mental health services and has proven skills in human resources, management and operations.


The Operations Manager is responsible for overseeing all activities related to the operation of the administrative office, psychology clinic, and training program at Access Institute. The Operations Manager provides administrative support to clinical and training staff. The Operations Manager is responsible for overseeing all activities related to human resources, patient billing, other accounts receivable, all accounts payable, accounts reconciliation, and maintaining the financial records of the institution.


Essential job functions:

Office Management

-         Manages and coordinates human resources needs, including staff training, tracking time off, and coordinating team building efforts

-         Supervises the front-office Administrative Assistant

-         Provides administrative support to the management team, clinical staff and 13 therapist-trainees

-         Manages communication within the office, with the board, faculty, volunteers and with the public

-         Coordinates updates of all office forms, policies and procedures

-         Oversees computer, phone and office equipment set up and support for staff

-         Manages office technology and work with IT consultants to resolve any hardware, software or web problems

-         Manages website and update web content as needed

-         Provides support to the administration of the training program

-         Provides administrative support to the Executive Director

-         Tracks and orders office supplies

-         Oversees room scheduling

Bookkeeping

-         Oversees patient accounts, including receiving and recording patient payments in our electronic health records system, preparing deposits and monthly statements

-         Manages collections of past due accounts

-         Manages accounts payable including receiving invoices and generating payments through QuickBooks

-         Oversees monthly reconciliations for checking, PayPal and credit card accounts.

-         Assists in the preparation of reports for the quarterly and annual financial statements and IRS reporting.

 

The Operations Manager works closely with the other members of the management team and with the clinical staff and trainees. Approximately 75% of the workweek is spent in human resources and office management-related activities and 25% on accounts and bookkeeping tasks. The Operations Manager supervises administrative staff handling day to day accounts and bookkeeping tasks. The Operations Manager reports to the Executive Director and works a full-time 40 hour week schedule.


Requirements: BA or BS Degree and three years of human resources, office management and bookkeeping experience. Strong writing, problem solving and organizational skills. Ability to work both as a team member and independently. Expertise with Microsoft Office Online, including Microsoft Word, Outlook and Excel programs, as well as the Teams app. Knowledge of generally accepted accounting principles (GAAP) and of accounting software – preferably QuickBooks.


Equal Opportunity Access Institute is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Access Institute are based on organizational needs, job requirements, and individual qualifications, without regard to race, color, ethnicity, religion, national origin, sexual orientation, gender, gender identity or expression, age, or disability status. We are committed to and celebrate diversity in our workplace and encourage applicants of all backgrounds to apply and to reference diversity in their cover letter.


Start Date: October 5, 2020 




Application procedure: Email a cover letter describing your interest in this position and a current resume to: Bart Magee, Ph.D. Executive Director, Access Institute for Psychological Services, 110 Gough Street, Suite 301, San Francisco, CA 94102. Operations Manager

·        Permanent position

·        Full-time employment

·        Office-based work (not remote)

·        Application deadline September 18, 2020


Access Institute for Psychological Services is a community-based mental health care non-profit based in San Francisco that delivers comprehensive, high-quality, and affordable mental health care to those with the greatest need and the least access. For over 18 years, Access Institute has provided high-quality psychological care to people of all ages who fall through the socioeconomic cracks while training the next generation of mental health professionals through a model that values human complexity, supports socially-conscious practice, and promotes sustained human growth. Access Institute provides mental health care (psychotherapy, psychological testing, clinical case management, and medication services) at its Hayes Valley clinic and at community locations, including seven public elementary schools and elder programs at Bayview Hunters Point.


Description

Access Institute for Psychological Services is seeking a full-time Operations Manager to work in our Hayes Valley clinic. The ideal candidate demonstrates a strong interest in community mental health services and has proven skills in human resources, management and operations.


The Operations Manager is responsible for overseeing all activities related to the operation of the administrative office, psychology clinic, and training program at Access Institute. The Operations Manager provides administrative support to clinical and training staff. The Operations Manager is responsible for overseeing all activities related to human resources, patient billing, other accounts receivable, all accounts payable, accounts reconciliation, and maintaining the financial records of the institution.


Essential job functions:

Office Management

-         Manages and coordinates human resources needs, including staff training, tracking time off, and coordinating team building efforts

-         Supervises the front-office Administrative Assistant

-         Provides administrative support to the management team, clinical staff and 13 therapist-trainees

-         Manages communication within the office, with the board, faculty, volunteers and with the public

-         Coordinates updates of all office forms, policies and procedures

-         Oversees computer, phone and office equipment set up and support for staff

-         Manages office technology and work with IT consultants to resolve any hardware, software or web problems

-         Manages website and update web content as needed

-         Provides support to the administration of the training program

-         Provides administrative support to the Executive Director

-         Tracks and orders office supplies

-         Oversees room scheduling

Bookkeeping

-         Oversees patient accounts, including receiving and recording patient payments in our electronic health records system, preparing deposits and monthly statements

-         Manages collections of past due accounts

-         Manages accounts payable including receiving invoices and generating payments through QuickBooks

-         Oversees monthly reconciliations for checking, PayPal and credit card accounts.

-         Assists in the preparation of reports for the quarterly and annual financial statements and IRS reporting.

 

The Operations Manager works closely with the other members of the management team and with the clinical staff and trainees. Approximately 75% of the workweek is spent in human resources and office management-related activities and 25% on accounts and bookkeeping tasks. The Operations Manager supervises administrative staff handling day to day accounts and bookkeeping tasks. The Operations Manager reports to the Executive Director and works a full-time 40 hour week schedule.


Requirements: BA or BS Degree and three years of human resources, office management and bookkeeping experience. Strong writing, problem solving and organizational skills. Ability to work both as a team member and independently. Expertise with Microsoft Office Online, including Microsoft Word, Outlook and Excel programs, as well as the Teams app. Knowledge of generally accepted accounting principles (GAAP) and of accounting software – preferably QuickBooks.


Equal Opportunity Access Institute is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Access Institute are based on organizational needs, job requirements, and individual qualifications, without regard to race, color, ethnicity, religion, national origin, sexual orientation, gender, gender identity or expression, age, or disability status. We are committed to and celebrate diversity in our workplace and encourage applicants of all backgrounds to apply and to reference diversity in their cover letter.


Start Date: October 5, 2020 

 

 

 

Application procedure: Email a cover letter describing your interest in this position and a current resume to: Bart Magee, Ph.D. Executive Director, Access Institute for Psychological Services, 110 Gough Street, Suite 301, San Francisco, CA 94102. 

Operations Manager

·        Permanent position

·        Full-time employment

·        Office-based work (not remote)

·        Application deadline September 18, 2020


Access Institute for Psychological Services is a community-based mental health care non-profit…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • 4-Year Degree Required
  • Managerial

Benefits

Paid Health Benefits, Commuter benefits

Paid Health Benefits, Commuter benefits

Location

110 Gough St, Suite 301, San Francisco, CA 94102

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