Communications Analyst

Published 20 days ago

About the position 

Location: New York City Preferred, Remote Considered 

The Communications Analyst (CA) role is the cornerstone of efficient and effective communications for EL Education. The CA has a talent for designing operations and leveraging systems and software in innovative ways to reach our communications goals. The CA is an experienced content manager who is excited about publishing a high volume of communications across multiple channels, empowering EL Education to reach and inspire diverse target audiences with timely, accurate, relevant, accessible messages. They are organized, data-driven, and detail-oriented. The CA reports to the Associate Director of Communications and is a member of the Communications and Marketing Team.

Key Responsibilities:

Publishing Content 

Scheduling and publishing a high volume of content across all social media platforms, including: approximately 3 tweets per day, 1 Facebook post per day, and approximately 3 posts per week on the EL Education LinkedIn and Instagram accounts

Ensuring content is optimized for maximum engagement across all social media platforms. Designing, building, and sending email marketing campaigns using Mailchimp or other marketing automation software 

Designing and building EL Education’s monthly external newsletter and internal Circle Up newsletter, drawing from existing content

Updating content across the EL Education website and creating new web pages using our content management system    

Updating content across EL Education’s suite of print collateral, including flyers and brochures

Copy editing to ensure published content is free from typos and grammatical errors

Media Monitoring

Following, liking, commenting on, sharing, and retweeting social media content in EL Education’s mentions and from relevant influencer accounts      

Monitoring social media for partner needs and feedback, and escalating comments that require technical support or crisis response

Monitoring media mentions and email inbox, escalating mentions and feedback that require a response

Analytics and Tracking

Collecting, analyzing, and reporting data on audience growth, engagement, and sentiment across web, social media, and email      

Empowering the team to understand communications insights and leverage them to meet goals and improve communications·      

Conducting A/B testing and optimizing content based on results      

Maintaining the EL Education communications calendar and social media queue by tracking when communications are completed.

List Management 

Uploading, segmenting, and maintaining contact lists in Mailchimp and other CRM databases

Maintaining journalist contact lists in Meltwater media database

Skills & Assets

Candidates must share a commitment to diversity, equity, and inclusion: both an appreciation for our organization’s aim to empower all students with access to educational opportunity, and dedication to making our communications accessible and affirming to all.

Bachelor’s degree   

Skilled at learning and optimizing new software·      

Experience with tracking and reporting digital analytics      

Excellent spelling and grammar      

Skilled with designing and maintaining systems for operational efficiency Detail oriented, highly organized


Competitive compensation and benefits package commensurate with experience.


The anticipated start date for this position is October 2021. Applications will be reviewed until the position is filled. 

Please submit your resume and one page cover letter in MS Word or PDF format. In your cover letter, identify the position you are applying for and how you heard of the job opening and EL Education. 

No phone calls please. EL will respond only to finalist candidates. 


EL Education provides equal employment opportunities for all applicants and employees and prohibits discrimination with respect to the hiring or promotion of individuals, conditions of employment, disciplinary and discharge practices, or any other aspect of employment on the basis of sex, race, color, national origin or citizenship status, age, religion, sexual orientation, marital status, pregnancy and parental status, HIV status, gender identity and expression, status with regard to public assistance, status as a veteran, or physical or mental disability or any other factor which cannot lawfully be used as a basis for an employment decision. EOE

VEVRAA Federal Contractor

About the position 

Location: New York City Preferred, Remote Considered 

The Communications Analyst (CA) role is the cornerstone of efficient and effective communications for EL Education. The CA has a talent for designing operations and…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Education
    4-Year Degree Required


Temporarily Remote
Work must be performed in or near New York, NY
Associated Location
247 W 35th Street, New York, NY 10001, United States

How to Apply

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