Associate Director of Annual Giving Operations

Work must be performed in or near Brockton, MA
Published 28 days ago

Details at a Glance

Job Type
Full Time
Start Date
June 13, 2024
Experience Level
USD $75,000 - $85,000 / year


Father Bill’s & MainSpring (FBMS) is seeking an

experienced fundraising professional, with strong project management skills, to

manage activities related to FBMS’ annual fund, with the goal to raise approximately $2M annually. This position is part of

the Development Leadership team, working in collaboration with the Chief

Development Officer, Senior Director of Development, and Director of Marketing

& Communications. Reporting to the Senior Director of Development (DoD),

the Associate Director of Annual Giving Operations ensures the smooth

day-to-day operations of the development office. The position will oversee

staff, activities, software/systems, and budgets connected with soliciting,

retaining, and growing donor support, while collaborating on corporate and

foundation opportunities and volunteer projects as needed.


Development Operations & Annual Fund Management

Oversee Direct Mail program: serve as main point of contact for direct

mail vendor and coordinate all

internal logistics including story sourcing and data needs.

Manage electronic solicitation process: coordinate solicitation and

stewardship calendar, create email copy for current and new donor solicitation

and stewardship, and collaborate with communications team on integrating

fundraising opportunities into social media



Engage and grow Recurring Gift Club donors, as well as creating

additional opportunities to engage with mid-size and long-term donors.


Analyze the effectiveness of various fundraising methods and messages

(i.e. email solicitation, direct mail,

social media, etc); adapt future appeals accordingly.


Analyze donor data to identify trends and assist in developing

strategies to increase giving; focus on effective

engagement activities with donor segments identified as having potential for

the greatest growth.

·       Oversee donor acknowledgment

and stewardship process.


Update, create, and implement policies and procedures to ensure data

integrity – perform regular audits and updates.


Review current database related business processes and interfaces with

Development and Finance departments to streamline current procedures, identify

improvements, and ensure accuracy.


Evaluate fundraising tools, software, and systems; as needed, RFPs for

vendors and outside consultants to

support annual fund plan execution and manage contracts appropriately.

·       Provide weekly and monthly

fundraising activity reports to the Development team.


Assist in identifying donors for further engagement and connecting with

the appropriate Development team



Oversee execution of Development related events, including small donor

gatherings, supporter receptions, Ribbon Cuttings, Groundbreakings, etc.


Collaborate with CDO and DoD to establish revenue goals for fiscal

year; develop and manage expense

budget for development activities and assist in leading bi-weekly team meetings.

·       Participate in volunteer,

cultivation and fundraising events, evenings and weekends as needed.




·       Supervise 2-3 staff members,

providing support and leadership to the following roles:


Development Operations Manager (full



Development Assistant (full time)


Development Intern (seasonal/as needed)



·       Bachelor’s degree or equivalent experience required.


Minimum 5 years of progressive development experience, with at least 2

years of management experience. Preference given to candidates with experience

in fundraising for human services.

·       Excellent computer skills

required with knowledge of Microsoft Office Suite, preference given to candidates with knowledge/experience of

Raiser’s Edge/NXT or similar program.

·       Strong project management

skills with ability to manage multiple projects with various deadlines. Familiarity with project management software like Teamwork or similar

program is helpful.

·       Flexible work style and

ability to pivot from one project to another when needed.

·       Experience developing and

monitoring revenue projections and expense budgets.

·       Evidence of mature judgment

and ability to develop entrepreneurial and strategic plans to motivate

prospects and donors.


Demonstrated ability to work within an organization

emphasizing teamwork, collaboration, respect, and


·       Ability to build and nurture

effective working relationships, motivate, set, and attain individual and team goals.

·       Excellent oral and written

communication skills


Skills & Competencies:

·       Empathy: An understanding and

empathy for those dealing with homelessness and related issues.



Professionalism: Maintains the highest level of professionalism in the delivery of

services, building of relationships, collaboration with co-workers, and

representation of Father Bill’s & MainSpring within the organization and

the community.



Communication: Speaks appropriately in positive and/or negative conversations with

supervisors, co- workers, volunteers, donors and constituents; Articulates the

goals of Father Bill’s & MainSpring.



Record-Keeping: Routine clerical or record-keeping incidental to the essential

responsibilities of the job (including, but not limited to, data entry and case

file updates).


·       Job Knowledge: Possesses the practical

and technical knowledge required on the job.



Attendance: Acceptable overall attendance record, consistently at work and on




Reliability: Relied upon regarding task completion and follow-up. Follows

instructions, responds to management direction and solicits feedback to improve performance.



Initiative: Seeks out new assignments and is willing to be flexible with

additional duties.


·       Adherence to Policy: Follows safety and

workplace expectations, regulations and processes as defined in the Employee Handbook.


·       Work Ethic: Demonstrates a commitment

to the Mission and adheres to the Operating Principles of Father Bill’s & MainSpring and works as part of a team

toward a common goal.






Safety & Security: Actively promotes and personally observes safety

and security procedures and uses equipment and materials properly.


·       Physical Demands: The demands described below are representative of those that must be

met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations under the Americans with Disabilities Act (ADA) may

be made to enable individuals with disabilities to perform the essential functions.


·       Must be able to verbally

convey detailed information or important instructions or ideas accurately or

quickly. Must be able to hear average or normal conversations and receive

ordinary information. Average visual acuity is necessary.



This job

description is not designed to cover or contain a comprehensive list of

activities, duties or responsibilities required of the employee. Other duties

as assigned may be part of the job.



Please send cover

letter and resume to Please note “Associate

Director of Annual Giving Operations” in the subject line of the email. This

position is eligible as a hybrid role after 90 days, allowing remote workdays

as the schedule allows.


Father Bill’s & MainSpring is an equal opportunity


Father Bill’s & MainSpring (FBMS) is seeking an

experienced fundraising professional, with strong project management skills, to

manage activities related to FBMS’ annual fund, with the goal to raise approximately $2M annually. This…


430 Belmont St, Brockton, MA 02301, USA

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