Commercial Lending Program Associate

Posted by
Durham, NC

Self-Help is a leading national community development financial institution headquartered in Durham, NC. Since 1980, Self-Help has provided $8.5 billion in financing to 159,000 families, individuals and businesses. It helps drive economic development and strengthen communities by providing responsible financial services; lending to individuals, small businesses and nonprofits; developing real estate; and promoting fair financial practices across the nation. The Self-Help family of nonprofit organizations includes Self-Help Credit Union, Self-Help Federal Credit Union, Self-Help Ventures Fund and the Center for Responsible Lending. Through its credit union network, Self-Help serves over 150,000 people in North Carolina, California, Chicago, Florida and South Carolina. Learn more at, and


Self-Help's twenty-year commitment to public charter school lending has grown out of our mission to create ownership and economic opportunities for people of color, women, rural residents, and low-wealth families and communities. We recognize that development of a community's human assets is even more important than developing its financial assets. Consistent with our overall approach, we lend to high-quality public charter schools in communities that have been left out of the financial mainstream. Charter school facilities financing has evolved to become a major area of Self-Help's commercial lending—we have made more than 154 loans totaling more than $367 million, enabling schools to create or maintain more than 53,000 spaces for predominantly low-income students.

Role Overview:

Self-Help is seeking a Program Associate for our Charter School Facilities program to assist with our continuing growth in this area. The Program Associate – Charter Schools will manage the day to day responsibilities associated with our Charter School Facilities lending program including overseeing assigned projects, monitoring and streamlining the workflow of lending activities, and completing tasks/projects needed to achieve the strategies designed to support the creation of more high-quality charter schools serving low-income, minority, and rural students.

The preferred location for this position is in Durham but other Self-Help locations may be considered.

Essential Responsibilities:

·        Working closely with the Charter School Sector Leader, implement strategic projects and tasks designed to support new and existing high-quality charter school borrowers.

·        Develop outreach presentations and materials. May also represent Self-Help in community/school meetings with key stakeholders such as school leaders, policy makers, and strategic partners. 

·        Assist in the preparation of funding proposals to support Self-Help’s charter school efforts for federal grant programs and private funders. Monitor grant requirements and ensure all grant requirements are being met.

·        Continually, monitor trends and best practices in national and state charter movements to inform charter school sector lending products.

·        Provide initial vetting of prospective borrowers and evaluation of loan requests from schools and management organizations through analysis of management capacity, authorizer, state charter environment, and academic program quality.

·        Serve as a key point of contact for borrowers throughout the loan screening process. This will include providing prompt and immediate responses for requested information, completing borrower intake requests and initial, high-level financial analysis, coordinating with loan officers and other internal teammates, and providing referrals to other providers, if appropriate.

·        Lead collaborations with other internal teams to further Charter School Lending initiatives.

·        Work with the Marketing & Communications Team to maintain the Charter School Lending section of Self-Help’s website and ensure appropriate updates in a timely fashion. 

·        Support management of the CDFI Racial Equity Collaborative on Education, a network of eight leading, national CDFIs to better assess racial equity practices in education.

·        Perform other duties as may be deemed necessary.

Credentials, Experience and Skills:

·        Bachelor’s degree and 2 years professional experience in education or community development related fields required.

·        Demonstrated commitment to Racial Equity.

·        Strong commitment to our mission – creating economic opportunity for traditionally underserved communities.

·        Preference for working in organizations that place priority on teamwork and collaboration.

·        Strong quantitative aptitude including the ability to develop skills to complete the following:

analyze financial statements and operating projections, study and evaluate information and make sound recommendations based on risk assessment.

·        Ability to communicate clearly and effectively and to form and maintain strong relationships with both internal and external partners.

·        Ability to effectively present information and respond to questions from groups and/or individuals.

·        Ability to initiate and juggle multiple projects and work independently to meet goals and objectives.

·        Highly resourceful self-starter with excellent interpersonal skills and good judgement.

·        Proficiency with Microsoft Office programs. Ability to utilize Salesforce to enter loan data accurately as well as develop/run reports, as needed.

·        Ability and willingness to travel and attend work-related events as needed.

Physical Requirements:

Frequently requires use of manual dexterity and repetitive motions, primarily with the wrists, hands, and/or fingers. Must be able to occasionally lift and exert force of up to 40 pounds.


Competitive nonprofit compensation, based on experience, plus a generous benefits package.


Visit our Careers Page to apply for this position. This position will remain posted until filled.

Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.

Self-Help is a leading national community development financial institution headquartered in Durham, NC. Since 1980, Self-Help has provided $8.5 billion in financing to 159,000 families, individuals and businesses. It helps drive economic…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • 4-Year Degree Required


301 West Main Street, Durham, NC 27701

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