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Development Assistant

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Health Care for the Homeless | Baltimore, MD
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Health Care for the Homeless


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Published 13 days ago

Overview

The Development Associate is a member of a collaborative, donor-centered Development department that strengthens relationships with donors while increasing support and awareness of the agency. This role is responsible for supporting department operations and donor stewardship.


Key Role Responsibilities

• Accurately records gifts in the CRM and produces giving reports

• Guided by self-disclosure and/or publicly available information, maintains and updates donor records within the CRM

• Produces accurate and appropriately personalized acknowledgement letters/emails in a timely manner

• Ensure offers of in-kind gifts-are appropriately vetted with program staff prior to acceptance; coordinates receipt of in-kind gifts with the Clinic Administration department.

• Responds to donor inquiries to address needs and answer questions

• Supports agency involvement in workplace giving programs, federated campaigns and enrollment in donor incentive programs

• Reconciles donations with the Finance department monthly

• Provides administrative support for activities such as mailings, thank-a-thons and events


Key Agency Responsibilities

In addition to role responsibilities, each staff member has the following responsibilities as a part of their employment:

• Models and reinforces our core values: dignity, authenticity, hope, justice, passion and balance

• Actively participates in both performance improvement and advocacy activities that support the agency mission

• Protects our clients’ personal health information by maintaining compliance with HIPAA and relevant health care related IT security regulations

• Performs other duties on an as-needed basis


Knowledge, Experience and Skills


Formal Education and Training

• Minimum of an Associate’s degree


Experience

• Experience providing customer service to a range of stakeholders

• Experience in word processing, desktop publishing, complex mail merges and spreadsheet management

• Experience with a relationship management database

• Experience with The Raiser’s Edge preferred


Skills

• Exemplifies professionalism through positivity and good customer service

• Holds self to high standards of honesty and integrity

• Persistent, action-oriented and deadline-driven

• Builds rapport; has good interpersonal and communication skills

• Learns and adapts quickly; is self-reflective


Department: Development

Reports To: Development Manager

Job Family: Community Relations

FLSA Status: Non-exempt

Supervisor: No

Overview

The Development Associate is a member of a collaborative, donor-centered Development department that strengthens relationships with donors while increasing support and awareness of the agency. This role is responsible for…

Details at a glance

  • On-site Location
  • Full Time Schedule

Benefits

We invest in every member of the Health Care for the Homeless staff, with:

- Robust professional development

- Tuition reimbursement

- Loan repayment programs

- Generous paid time off amounts

- Robust clinical supervision for staff who are both new to their profession and seasoned

- Retirement options that allow staff to invest in life after Health Care for the Homeless

- Medical and dental coverage for employees and their families


We invest in every member of the Health Care for the Homeless staff, with:

- Robust professional development

- Tuition reimbursement

- Loan repayment programs

- Generous paid time off…

How to Apply

Please apply online at https://www.hchmd.org/work-here. Email resumes and cover letters will not be considered. Only formal applications will be considered.

Please apply online at https://www.hchmd.org/work-here. Email resumes and cover letters will not be considered. Only formal applications will be considered.

Location

201 East Baltimore Street, Baltimore, MD 21202

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