Program Director- Financial Capabilities Program- Bronx-based Nonprofit

Job Type

Full Time


Minimum: $53,000
Maximum: $63,000



Start Date


Application Deadline



69 E.167th Street, 2nd fl
United States


About Ariva

Ariva’s mission is to empower low-wealth New Yorkers with effective tools and resources so they can make informed financial choices and achieve economic stability. Ariva offers free comprehensive financial capabilities services and free income tax assistance at locations around New York City. Information on our projects and programs can be found at Our financial capabilities program is staffed by a team of eight financial counselors, assisted by an administrative assistant and supervised by the Financial Capabilities Program Director and a Project Coordinator. The financial capabilities program provides financial counseling, coaching and education to about 3500 low and moderate-income New Yorkers each year and it is positioned to expand its programs to serve additional clients in the year ahead.


Position Description

The Program Director position is a senior management position that has lead oversight over all of Ariva’s financial education and counseling programs. S/he is supported by a Project Coordinator who assists in managing some of the program portfolio. Ariva currently operates the following projects:

·        Single Stop Counseling: a program that serves special needs individuals at several supportive housing sites and multiservice centers in the Bronx and Manhattan.

·        Ready to Rent: a financial counseling program serving low-income New Yorkers seeking affordable rental housing. This program partners with 4 nonprofit organizations in the Bronx, Manhattan, Queens and Brooklyn.

·        Rise Up The Bronx: a financial counseling program offering workshops and one-on-one counseling at numerous locations throughout the Bronx.

·        The Ventanilla at the Mexican Consulate: a financial counseling project based out of the Consulate in Manhattan.

·        Empower NYC: a financial counseling project offering services to Bronx residents with disabilities; this project is coming online in Fall 2018.




The Program Director has lead responsibility for all aspects of Ariva’s financial counseling portfolio.


The Program Director’s responsibilities include but are not limited to:

·        Management and supervision of all financial counseling projects. 

·        Design and implementation of new programs, including workshop and curriculum development.

·        Participation in agency strategy sessions with Board and executive staff. The Director is a critical contributor in developing and implementing Ariva’s vision for growth.

·        Program budget development, monitoring and reporting.

·        Program contract management.

·        Fundraising in collaboration with Ariva development and executive staff.

·        Recruiting, training and supervising line staff.

·        Serving as lead agency liaison with community partners who host projects

·        Generating all internal and external performance reports on projects.

·        Serve as liaison with funders and city agencies.

·        Performance monitoring to ensure all projects are on target with project goals, aligned with Ariva’s mission and strategy and compliant with all funder, regulatory and internal requirements.


While the Program Director has ultimate responsibility for all of the above, some of the project management/staff supervision duties will be delegated to a Project Coordinator who reports to the Director. This job involves frequent local travel to sites around NYC and requires some evening and weekend hours over the course of the year.



Core Competencies:

·        Minimum five years experience in financial counseling, some in a supervisory capacity. A Masters degree or above in a related field will substitute for some of the experience requirement.

·        Strong project management skills; ability to simultaneously manage multiple projects with varying goals, requirements and timelines.

·        Ability to actively lead multiple projects and make midcourse corrections to ensure projects’ success.

·        A commitment to and experience working with low-income people and in low-income communities.

·        Ability to establish new relationships and manage existing ones with community partners.  

·        Must be very well- organized, with great attention to detail.

·        Computer-literate; comfortable with data management, data entry and reporting.

·        Very strong written and verbal communication skills.

·        Flexible, patient, with a sense of humor and a strong work ethic.

·        Desire and ability to work with diverse populations.



In addition to the above competencies, any of the additional skills and experience listed below are desirable:

·        Contract management experience

·        Experience in financial education workshop and training curriculum development

·        Familiarity with Salesforce

·        Spanish fluency


Comprehensive benefits including 4 weeks paid time off, 11 holidays, up to 1 week per year paid time off for traiing and professional development. Health, dental and retirement benefits.

Professional Level


Minimum Education Required

4-year degree

How To Apply

Please send resume and cover letter to Irene Baldwin at