Outreach Counselor

Job Type

Full Time




1911 Church Street
United States


Founded in 1971, Youth & Opportunity United (Y.O.U.) is a youth development agency that provides services and leadership to meet the emerging needs of young people and their families in the communities we serve. Y.O.U. currently offers a range of year-round services – from afterschool enrichment and mentorship to clinical counseling and crisis intervention – that empower more than 1,500 young people annually.

Youth & Opportunity United (Y.O.U.) is searching for an Outreach Counselor who will engage disconnected, runaway, and homeless youth in Evanston and provide access to housing, education, employment, healthcare, and other basic needs. The Outreach Counselor will build positive relationships with adolescents, young adults, and families and be able to support youth at key transition points through individual/family therapy, intensive case management, and life skills training using a Trauma-informed approach. This is a full-time position.

The Outreach Counselor is supervised by the Director of Clinical and Outreach Services.

Summary of Role:

  • Provides direct services to disconnected youth to provide access to critical community-based resources and life skills training
  • Provide ongoing counseling services to individuals, families, and youth in Y.O.U.’s Outreach programs.
  • Implements group programs based on client and/or community needs for youth ages 12-21.
  • Collaborates with community partners to link youth to immediate needs such as housing, healthcare, employment, education and social supports.

Areas of Services and Responsibilities:

  • Direct Service:
  • Manages a caseload of 25-30 clients through Comprehensive Community-Based Youth Services as referred by the Clinical department as well as clients ages 12-21 from Y.O.U. OST and/or Outreach programs.
  • Participates in the Housing Crisis Response Team on pager rotation serving runaway, homeless, and/or locked out youth ages 11-17 on weekdays, periodic nights and weekends.
  • Develops programming for groups of youth and staffs weekly Outreach drop-in hours.
  • Participate in Y.O.U. committees relevant to Outreach services.
  • Builds positive, age-appropriate relationships with disconnected, runaway, and homeless youth.
  • Assists youth in accessing housing, employment, education, healthcare, and other basic needs.
  • Preventative Services:
  • Develops presence within schools, youth centers, and other community locations where displaced youth frequent.
  • Obtains and assimilates best practices related to restorative justice, trauma-informed, and harm-reduction strategies.
  • Attends annual RHY conference to share, gain, and integrate best practices for disconnected youth across the country
  • Community Partnerships:
  • Collaborates and strengthens partnerships with local youth agencies for purposes of linking youth to critical services and enhancing Outreach programming. The partner agencies include and are not limited to the City of Evanston, Youth Job Center, the YWCA Evanston/North Shore, James B. Moran Center, Curt’s Cafe, Connections for the Homeless, Districts 65,69 and 202.
  • Administrative:
  • Maintains accurate, complete, and up to date client records including treatment planning and HMIS and ECornerstone data entry.
  • Assists with other grant reporting and compliance related to the Outreach program.
  • Performs other duties as assigned.



  • Master's in social work, psychology, counseling, or other equivalent.
  • Experience providing counseling and casework in a youth-centered work setting (minimum of 2 years of supervised experience in a relevant setting).
  • Outstanding counseling and casework skills.
  • Experience in and passion for youth services.
  • Excellent communication skills, ability to build relationships of mutual trust and respect with youth, colleagues, school professionals, and community members.
  • Experience with data collection and proficiency in using technology as a management reporting tool.
  • Highly collaborative, entrepreneurial, and energetic personality.
  • Personal qualities of integrity, credibility, and a commitment to and passion for Y.O.U.'s mission.


  • LCSW or similar certification
  • Experience in counseling elementary and/or middle school-aged youth, play therapy, etc.
  • Fluency in another language such as Spanish, Assyrian, Arabic, Urdu or Tagalog, including the ability to conduct counseling sessions in multiple languages


Starting salary is $36,000 with some flexibility based on experience. This is grant funded position. This role is through September 2018 with a very high probability of being renewed beyond that date. 


Y.O.U is an equal opportunity employer who celebrates diversity and inclusion. All qualified candidates are encouraged to apply.

Professional Level

None specified

Minimum Education Required

Master's degree

How To Apply

To apply, complete an online application form (found here). Applications will be received on a rolling basis until position is filled. Interested candidates are encouraged to apply as quickly as possible. *No phone calls or emails please.