Director of Operations

Posted by
The Leadership School
St. Louis, MO

The Leadership School

Published 8 days ago

January 1, 2021
December 1, 2020

Director of Operations

The Director Operations (DOO) is a member of the SLT and serves as the operations leader of the school. The DOO will manage our relationship with Ed Ops, a national organization that specializes in the finance, student data and operations work of leading schools. They will provide back office support on items such as payroll, accounts payable/receivable, and set up of our student information system. They will supervise and manage the work of the School Operations Manager (SOM) and Receptionist, as well as contracted services. The DOO will meet regularly with the chair of the Audit and Finance Committee of the board who is actively involved in The Leadership School's budget management and treasury functions. The DOO is also responsible for overseeing the day-to-day operations of the school. They will coordinate all school-based operations that do not pertain to the academic program. They report on the facilities improvements and capital plan to the chair of the Facilities Committee as the plan is developed and during the construction process.

Minimum Qualifications for DOO Candidates

Experience required:

  • Bachelor’s Degree in Business Administration, Management, Systems Engineering or Facilities Management or similar; Masters preferred
  • At least 4 years of successful leadership experience, and at least two years in a senior-level role, with responsibilities related to the operations, financial and/or business;
  • Experience with operations of a school or non-profit organization highly preferred
  • Experience with significant vendor management including services negotiation, contract execution management and quality assurance
  • Experience with building and facility management including HVAC, electrical, landscaping, etc
  • Experience managing and developing individual employees and leading professional development for teams (preferred)
  • Experience working in organizations serving people of color and low-income communities

Required knowledge, skills & abilities:

  • Evidence of alignment with school's mission: putting student leadership at the center of learning
  • Evidence of alignment to core values of love, excellence, authenticity and discipline
  • Evidence of/commitment to living out the 7 habit of highly effective people
  • Demonstrated commitment to educational equity and a deep understanding of drivers of the opportunity gap
  • Demonstrated knowledge of management principles and practices
  • Ability to act analytically and strategically to solve problems quickly
  • Sound understanding of basic accounting practices
  • Ability to promote teamwork, and a proven record of strong leadership
  • Ability to effectively negotiate and manage vendor contracts
  • Excellent interpersonal and customer service skills
  • Exemplary organizational skills; ability to establish and manage multiple priorities; ability to work under pressure
  • Excellent attention to detail and accuracy
  • Strong communication skills, both oral and written
  • Desire to work in a role and environment serving children
  • Ability to exercise excellent judgment in decision-making
  • Ability to work independently with diverse constituents while maintain high professional standards
  • Patience, flexibility and a sense of humor
  • Highly motivated, entrepreneurial, and creative

Key Responsibilities

General Responsibilities:

All employees must support and maintain the integrity of the school’s mission and values. As a member of the leadership team, the DOO will inform the strategic direction of the school, model the school’s core values at all times, be a visible and highly engaged leader in the school community, exhibit a high degree of professionalism in all elements of this position, and foster a school culture that promotes respect and appreciation for all students, staff and parents, and supports the school’s mission and vision. The Leadership School’s founding Director of Operations will be responsible for developing proper operational controls, administrative and reporting procedures, and systems to ensure financial strength, operating efficiency, and to promote student success.

Operations and School Leadership:

  •  Leads all aspects of school operations, including facilities, food and transportation services, security, school schedules, rosters, student information system, visitors, payroll, and benefits
  • Serve as the operational epicenter for the school who interacts with facilities, tech and office team members for both accountability and support
  • Oversee front office processes, communication and workflow to ensure efficiency and service for staff, students and families
  • Create a service-based environment which supports the academic and operational needs of the schools and their educators
  • Assist the Director of Student Affairs with student recruitment and family engagement
  • Build and maintain relationships with students, faculty, staff, parents and families
  • Be a visible presence in all areas of the school, work toward a resolution of all problems--both routine and unique--as they arise and to keep the Executive Director informed of these
  • Manage an environment in which learning can take place and a school climate which is supportive and which reflects high morale
  • Perform other duties as assigned by the Executive Director

Business Affairs:

  • Ensure the school maintains fiscal health and compliance with all laws, regulations and rules
  • Manage the school-based functions for finance, provide timely documentation to the back-office vendor and/or school accountant
  • Coordinate timely reporting to the Board of Directors and Department of Elementary and Secondary Education in conjunction with the back-office vendor on finance
  • Manage the school-based personnel functions, including onboarding, benefits administration, leave, termination, etc.
  • Work collaboratively with the back-office vendor to ensure that all accounts payable obligations are met in a timely fashion
  • Coordinate frequent audits to prevent deficit spending and analyze school cash flow
  • Develop the school’s human resources and administration, enhancing professional development, compensation and benefits, performance evaluation, training, and recruiting
  • Ensure that recruiting processes are consistent and streamlined
  • Establish and manage a comprehensive training program to educate employees regarding staff tools, policies, and procedures
  • Ensure personnel files are in compliance with board policy and federal and state employment laws

Facility & IT Management:

  • Oversee the physical operation of the school facility including maintenance, repairs and renovations; safety and security; waste management and janitorial; supply procurement
  • Oversee the technology infrastructure and systems (with the help of on- and off-site support at all levels) including the school’s data network, laptop and tablet devices, phone systems, access controls, photocopiers and classroom display technologies
  • Develop, maintain and report all required environmental, health, safety and maintenance standards required by law
  • Oversee overall school maintenance, furniture purchase & placement
  • Manage and maintain overall school cleanliness

Risk Management & Legal:

  • Lead evaluation and selection of insurance policies (ex: general liability, property, and casualty)
  • Manage internal incident report process, notifying carrier and filing claims as needed
  • Oversee compliance requirements associated with insurance policies (i.e. workers comp reports)
  • Lead quarterly risk management step-backs and monthly working groups to drive improvements related to student safety, business continuity, and general risk management priorities
  • Track and manage key contract details (i.e. term, notice of cancellation) and advise stakeholders on enforcement of terms
  • Ensure that the campus is secure during the day and after-hours, as well as manage the contracting of a security team, if necessary

Director of Operations

The Director Operations (DOO) is a member of the SLT and serves as the operations leader of the school. The DOO will manage our relationship with Ed Ops, a national organization that specializes in the finance, student…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • 4-Year Degree Required
  • Professional


St. Louis, MO

How to Apply

Submit an application for the Director of Operations role here

Submit an application for the Director of Operations role here

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