Director, West Harlem Community Kitchen and Pantry

Job Type

Full Time




252 West 116th Street
New York
New York
United States


Title:                     Director, Community Kitchen & Pantry

Department:         Community Kitchen & Pantry of West Harlem

Reports to:            Vice President of Community Connection & Reach

Location:               West Harlem

The Food Bank For New York City is searching for a community experienced, outcomes-driven leader to bring professionalism, strong leadership, and a desire to provide creative and innovative solutions to improving community food security in West Harlem well into the future. We are looking for a community minded, visionary leader to expand on the organizational reach to meet the ever-increasing demand for hunger relief. This proactive and dedicated leader will be comfortable working in a fast paced environment, providing a high volume of nutritious meals to our community friends and family in Harlem.

The Community Kitchen and Food Pantry includes the meal program which provides free meals to more than 50,000 New Yorkers in need each month, including 10,000 hot meals in the Community Kitchen and serving adults 60+ at the neighborhood center. The Food Pantry, where families receive fresh healthy food in a supermarket-style setting, making selections to fit their needs. The Director will captain the portfolio of direct services provided by the site’s programmatic and culinary team, leading all aspects of daily operations. The Director will play a key role in implementations of these programs. Overall, the Director will lead all aspects of daily programmatic operations and play a key role in shaping the future for the Harlem Kitchen site.

Our ideal candidate embraces the city of Harlem and is understanding, respectful, and compassionate to the diverse populations we serve. The Director will be a professional, constant, calming presence while knowing what it means to hold a community of people – both in terms of logistics and the emotions involved. The Director possesses high standards of integrity and desires to set and provide a standard of excellence throughout the facility, operations, and programs.

Our ideal candidate will be able to cultivate the trust of our current collaborative partners and forge new relationships. Current partners include houses of worship, the city, local schools, businesses, fellow hunger-related nonprofits, and more.

The Director will keep the Community Kitchen and Pantry's spending in line with its budget while always identifying innovative ways to reduce cost.

As the Director, the ideal candidate will maintain the cohesiveness of our very committed staff and deepen those connections over time. Ensure staff feel valued for their work and expertise, are given regular feedback, and are included in the creative process of envisioning the kitchen's future. You’ve managed staff who’ve loved your leadership and you have the references to prove it.

Social and economic justice issues and/or community development are important to you and your commitment is readily visible in your education, professional experience, and/or community involvement.

Volunteer Management: Oversee, value, and appreciate our volunteers who prepare and distribute food for the community. You have volunteer management experience and are well-versed in its unique challenges.


Program Management

Using creativity and an entrepreneurial spirit to design new, innovative service programming that helps to reduce hunger, improve nutrition outcomes, and promote dignity and self-sufficiency for vulnerable members of the community

Assuring efficiencies in the following areas: client flow and scheduling systems, delivery and transportation, inventory control, quality control, pest control, emergency action plans, security, and opening/closing procedures

Oversight and management of the Community Kitchen’s culinary and pantry programming

Overseeing the senior program to ensure nutritious meals and physical activities are provided in partnership with the NYC Department for the Aging (DFTA)

Implementing and evaluating continuous improvement methods based on industry best practices

Serving as the ambassador for volunteers, donors, visitors, and community leaders

Fiscal Management

 Leading budget planning and management, ensuring accurate and timely reporting of community kitchen and pantry activities.

Leadership and Management

Leading a culinary team that exhibits excellence in daily operations by creating healthy, nutritious meals that rival restaurant quality

Leading a program team to provide senior services in collaboration with Single Stop services that assist clients with health care enrollment, free income tax services, and Supplemental Nutrition Assistance Program (SNAP)

Serving as the primary contact with key stakeholders including the local health department to maintain a 100% rating for all health department and state agency inspections

Leading all preparation and on-site activity for audits and inspections


Bachelor’s degree with a minimum of 7+ years of program management experience (including fiscal, grant, and staff management) in the nutrition, public health, or related field, preferably in the area of human services

Food safety credentials and relevant experience preferred


Possess a proven track record in program management, with a solid understanding and dedication to addressing hunger and poverty issues

Experience working in a fast paced community environment

High level of analytical, data interpretation, and problem-solving skills

Proven ability to lead by example by /developing and managing a high-performing team

Adaptable, well-organized, and an upbeat, positive leader who handles pressure well

Strong verbal and written communications skills with proficiency in Microsoft office tools 


Professional Level


Minimum Education Required


How To Apply

All interested candidates should submit a cover letter, resume, and salary requirements to to be considered. Thank you!