The YWCA partners with Home Forward (formerly the Housing Authority of Portland) - http://homeforward.org/ - to provide support to survivors of domestic and/or sexual violence currently accessing Home Forward housing subsidies (public housing, tenant- and project-based section 8, etc.). The Home Forward Emergency Advocate responds to survivors throughout the community*; in their homes, apartments and in emergency shelter to provide survivor-centered advocacy, including support, information, referrals and individualized safety planning. *Due to the ongoing pandemic, work is expected to be completed remotely with access to a hot desk at YWCA offices as needed. YWCA will provide equipment. No in person meetings are required at this time.
Department: Domestic Violence Services
Program: Home Forward Advocacy Program
Reports to: DV/SA Program Manager
Pay Grade: Full time - 40 hours/week, $18.00-$20.50 per hour plus YWCA benefits
Posting is active until filled
Cover letter is required (we ask for this to learn more about candidates and what inspires them to do this work).*Only complete application will be considered (this means all required items are filled out on our application form and a completed resume and cover letter are uploaded).
Essential Functions/Major Responsibilities
- Use a “housing-first” approach to support survivors of domestic violence in their efforts to safely retain their housing or access other safe housing in emergency situations. This may include, but is not limited to, lease bifurcation, landlord negotiation/mediation, attendance at formal or informal hearings. You will assist survivors in accessing new housing and mitigating barriers to housing as a result of abuse. These activities will require applying knowledge of VAWA (Violence Against Women Act) protections and/or landlord/tenant laws, and the ability to contextualize the survivor’s experience while maintaining confidentiality.
- Complete all data entry, filing, and tracking, and eligibility requirements tasks for the program. Such activities will require adherence to federal, state, and local laws and contract requirements while working within multiple agency systems. All work will be carried out while maintaining absolute client confidentiality.
- Work with the survivor to determine needs using a holistic, strengths-based approach. Provide co-advocacy services at the directive of the survivor, offering support, information, referrals, and individualized safety planning. Meet with participants at YWCA office locations and/or off-site (if requested and safe to do so).* See notes above and below about current remote work policies/procedures.
- Actively participate in programmatic evaluation. Work closely with CORH Program Manager to provide programmatic evaluation. Attend scheduled meetings and training.
- Develop and maintain positive professional relationships with providers of housing in the Greater Portland area. Coordinate engagement with other domestic violence, mental health, anti-poverty, and legal service providers at the directive of the survivor.
- Upholding The YWCA of Greater Portland’s mission, vision, and values by acting with integrity, accountability and responsibility. This applies to fellow employees, volunteers, survivors, participants, donors, or anyone the organization engages with. All policies and procedures must be adhered to and respected.
The advocate will most commonly interact with:
- Survivors of domestic and/or sexual violence
- Home Forward (Housing Authority) staff and administration
- YWCA staff and administration
- Social Services Agencies
- Other non-profit agencies
- City and Government officials
- Due to the ongoing pandemic, work is expected to be completed remotely with access to a hot desk at YWCA offices as needed. YWCA will provide equipment
- Minimal local travel required, personal mileage will be reimbursed
Specific Job Skills and Characteristics
- Excellent attention to detail and data entry skills required
- Excellent written and oral communication skills
- Knowledge of and the ability to effectively use best practices and techniques for domestic violence survivors
- Able to work with survivors from diverse cultural and economic backgrounds
- Maintain and respects confidentiality
- Able to use Microsoft Office, Excel, Google Suite, and Adobe Acrobat
- Demonstrate a positive team attitude in the workplace
- Must be results oriented & able to meet deadlines
- Holds self and others accountable
- Consistently treats others with respect and has a customer service orientation
- Highly independent and able to multitask
- Able to build strong rapport with survivors and staff from other systems and community partners
- Extremely flexible with advanced creative problem-solving skills
- Have or develop applicable knowledge of survivor protections as they engage in various service systems, including housing
- Ability to work effectively in a multi-disciplinary service environment
- Committed to social justice and furthering the rights, protections, access to safety, and empowerment of historically oppressed and/or under-represented communities
Education / Experience (Including License / Certification)
- A minimum of one year domestic and sexual violence advocacy experience including the previous completion of a 40-hour Basic Advocacy Training (flexibility to provide some of this training after hire) OR equivalent work, lived, or volunteer experience
- Lived experience as a survivor of interpersonal violence highly valued
- Bi-lingual/Bi-cultural highly preferred
- Experience with housing advocacy preferred
- A working knowledge of domestic/sexual violence etiology, resources, and related laws is required
- Experience and applicable knowledge of VAWA protections, Fair Housing and Landlord/Tenant laws preferred
Thank you for considering our current open career! Here at the YWCA, we believe in empowering women and eliminating racism. Part of our mission, vision, and values incorporate community engagement and unique problem-solving skills. This position is part of our Domestic Violence Program and can currently be performed remotely due to the ongoing pandemic. Most of your time spent will be working with survivors of domestic and/or sexual violence to determine the best housing intervention, safety planning, short-term case management for adults with and without children, housing advocacy, and access to resources. You will also work closely with outside agencies, other non-profits, and city/government officials. We recognize that we support a vulnerable population and build long-lasting, unique relationships that are very impactful. We do our best to facilitate a brave environment and welcome creative solutions because we understand that situations are always evolving, and survivors are the experts of their experience. Come be a part of our community for your community. Pay range is $18.00-$20.00/hr and generous benefits are available.
Why work with us? Multicultural, multi-lingual, BIPOC, LGBTQ+ voices all matter to us. Diversifying our community to create the changes we need to see is vital. We need a variety in our voices to help represent the communities seeking assistance through our programs. It is an opportunity to positively impact the lives of those you work with and impact change in our society.