Facilities Manager - Commercial Property

Job Type

Full Time




Brooklyn, NY
New York
United States



The Facility Manager is responsible for maintaining the buildings and grounds; which entails daily and weekly cleaning schedules, as well as determining and scheduling repairs, renovation projects, waste reduction improvements, and safety inspections (OSHA, Fire Safety standards, and all facility requirements).


 Responsible for the cleaning and repairs of Commercial Properties.

 Directly supervise custodial staff.

 Ensure clients’ safety along with the safety & integrity of the physical environment.

 Ensure compliance with regulatory requirements (fire safety, OSHA, etc.).

 Provide policy guidance and assist in the development of program policies and procedures.

 Actively support Open Book Management activities and initiatives; participate in the development, implementation, evaluation and modification of agency policies and procedures.

 Be on-call, as needed; ensure that there is 24-hour emergency coverage for the property at all times.

 Participate in monthly inspections of facilities, custodian supply rooms, and garbage areas to ensure compliance with requirements, cleanliness, and proper upkeep of the property.

 Ensure that the facility is clean and well maintained at all times.

 Respond to and properly manage the Salesforce-based work order system, as per agency policy.

 Coordinate and supervise office moves, minor construction projects, and logistics planning as needed.

 Create and manage the custodian schedules, to ensure there is coverage at all times.

 Refer projects, as needed, to the Construction & Engineering Department.

 Other duties as assigned.

Job Functions:

 Complete, implement, and maintain cleaning schedules.

 Ensure that the facility is OSHA compliant.

 Meet with direct reports at least weekly for formal, documented supervision sessions.

 Attend all relevant trainings and ensure that staff attends required trainings.

Maintain appropriate and current safety policies to ensure the safety of staff, volunteers, clients, and visitors.

 Provide ongoing assessments of the facility to ensure it best meets the needs of the clients and agency.

 Advises the Manager about personnel requirements, material needs, subcontract requirements, facility and equipment needs as required to meet or exceed operational plans.

People & Teamwork:

 Recruit and develops staff, including through mentoring and guidance, and identifying training needs.

 Maintain enthusiastic motivation and alignment to achieve the organization’s goals; ensure that accountability and learning systems are in place and used effectively.

 Demonstrate excellent teamwork and foster this with all coworkers and clients.

 Build relationships with other Housing Works departments.

 Coaching, counseling, and disciplining employees; in addition to, planning, monitoring, and appraising job results.


 Participate in advocacy and direct actions to end the twin crises of homelessness and HIV/AIDS



 A high school diploma or equivalency.

 Certificate of Fitness (S95) or Fire Director Certificate

 Plumbing and Carpentry experience.

 Must have at least two years’ prior management experience, preferably in Commercial buildings.

 Familiarity with OSHA, fire safety, and regulatory compliance for Commercial buildings and facilities in New York City.

 Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality.

 Project management and Salesforce experience preferred.

 Ability to learn and become proficient with property management software.

 Good communication skills, both verbally and written, including the ability to communicate with all levels of management.

 Strong interpersonal, coaching and administrative skills.

 Strong analytical and strategic thinking skills.

 Ability to prioritize and multi-task, to manage multiple projects at once.

 Must be proficient in Microsoft Outlook and Office (Word, Excel, and PowerPoint).

 Willingness to work at multiple sites as needed, work occasional overtime and offer flexibility with regard to scheduling work time.

The following attributes are desirable for job success: exceptional communication and organizational skills; detail oriented and accurate, especially with accounting systems and financial management; excellent customer service skills; ability to work under pressure; self -motivated and self-directed; ability to assert oneself; exemplary time management skills; ability to work with staff in solving problems; and ability to take direction and function as part of a team.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Professional Level


Minimum Education Required

High School

How To Apply