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SERVICING ADMINISTRATOR

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Published 15 days ago

The Position: The Servicing Administrator is responsible for initial setup and ongoing tracking of loans in the loan servicing and other information systems. The Servicing Administrator is a primary contact for borrowers regarding escrow administration and loan servicing and must therefore provide the highest level of customer service

Reports to: Vice President/Servicing Manager.

Duties and Responsibilities:

·      Primary contact with borrowers regarding account status and loan servicing matters

·      Setup new loans in the loans servicing system and prepare servicing file

·      Prepare paid off loan origination files for off-site storage

·      Post mortgage payments, journal adjustments and issue statements to clients

·      Prepare payoff statements

·      Prepare and record mortgage releases and forward cancelled documentation to borrowers

·      Assist in yearend procedures, escrow analysis and tax payments via TPA

·      Process adjustment rate changes and mail notifications to borrowers

·      Ensure payments are accepted within the guidelines of policies and procedures

·      Assist in the preparation of various reports for submission to senior management

·      Prepare and mail various account related documents such as reminders and late notices

·      Serve as a liaison between customers and loan officers, the escrow administrator, and asset management team regarding refinances, past due accounts and status of loans

·      Assist with credit verifications

·      Assist the accounting department in quarterly reporting to investors and submission of documentation for loan sales

·      Track trailing loan documents and review loan title policies for clean title for pledging and loan sales

·      Audit closing files to assure documentation is in accordance with CIC policies

·      Assist and work closely with the Vice President/Servicing Manager

·      Assist and provide any requested loan documentation for the annual audit and biannual loan review.

Skills and Experience:

·      FICS experience a plus

·      Minimum of one year of experience in closing and/or servicing multifamily or commercial loans for a financial institution

·      Title Review experience a strong plus

·      Bachelor’s degree preferred

·      Excellent communication skills

·      Extremely well organized, ability to meet deadlines

·      Strong mathematical and spreadsheet (Excel) skills

·      Ability to work with persons of diverse backgrounds

·      Commitment to neighborhood revitalization

Salary is competitive and commensurate with experience

The Position: The Servicing Administrator is responsible for initial setup and ongoing tracking of loans in the loan servicing and other information systems. The Servicing Administrator is a primary contact for borrowers regarding…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    August 2, 2021
  • Application Deadline
    July 26, 2021
  • Education
    4-Year Degree Required

Salary

Salary is competitive and commensurate with experience

Benefits

Medical, vision and dental offered. 401k after 6 months of employment

Medical, vision and dental offered. 401k after 6 months of employment

Location

On-site
222 S Riverside Plaza, Chicago, IL 60606, USA
Suite 380

How to Apply

Please include cover letter with resume. Thank You

Please include cover letter with resume. Thank You

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