Associate Director of Training

Job Type

Full Time




175 North Beacon Street
United States


Associate Director of Training

Department: Career Launch Program

Schedule: Full-time, 40 hours/week

Perkins is a progressive, multi-faceted organization committed to improving the lives of people with blindness and deafblindness all around the world. Our five areas of focus support Perkins’ aspirational mission. Our organization is driven by a proven team of experts and supported by a community that's committed to upholding our core values. Our history of excellence pushes us to actively seek the next innovation the world holds. We are Perkins – ever evolving to meet the challenge.

The Challenge

The transition from high school to young adulthood is challenging. This is particularly true for blind and visually impaired young adults who face significant barriers to employment as they transition from high school.

According to the most recent Bureau of Labor Statistics data, only 38% of working age individuals (age 16-64) with vision loss are employed, while the employment rate among their non-disabled peers is over 75%. In addition, many individuals who are blind settle for part-time or non-competitive jobs. Younger workers with visual impairments are even more likely to be unemployed. They face misperceptions among employers about the capabilities of workers who are visually impaired and about the costs of onboarding persons with disabilities.

Perkins is ON A MISSION to change these statistics, shift attitudes among employers, and equip young adults who are visually impaired with in-demand skills and practical support that put them on the path to success.

To do this, Perkins is creating an innovative program -- Career Launch @ Perkins --  that aims to prepare young adults for in-demand roles across industries that require skills in customer service, support and interaction. The program features 9 weeks of training followed by a 3 month internship with ongoing classroom learning, job placement support, and one year of job coaching.

Perkins plans to pilot Career Launch sometime in 2019 and roll out a full program launch in September 2019.

The Role & Candidate

First and foremost, we are looking for a customer success expert who understands how to create exceptional customer experiences, and why they are essential to a business’s success.  In addition, we want someone who has experience in training, coaching or managing young adults, preferably in a work environment.  Our ideal candidate is also an experienced and engaging lead classroom instructor, capable of organizing and running our 9 week program, and adapting over time it based on student outcomes.  

You will join a team of individuals who contribute to and support the program in various ways, including the teaching of blind and visually impaired young adults, as well as job placement and job coaching.

What You Will Do:   

  • Collaborate with our curriculum design specialist to help develop highly engaging education content and learning experiences. As part of this, work with the Assistive Technology Instructor to ensure that technology is woven into all learning components when possible, in order to reinforce skills.
  • Own the complete delivery of the training program:  lead our classroom learning sessions, bring in dynamic guest lecturers and panels, and organize field trips and other off-campus learning experiences.  Direct the work of and collaborate with the Assistive Technology and Orientation & Mobility Instructors, ensuring that we provide appropriate provide differentiated instruction based on participants learning requirements across the broad curriculum.  As well, organize all administrative tasks required to run the program.
  • Collaborate and Collaborate with the rest of the team to define admissions criteria and how students are assessed against them.  Participate in admissions decisions based, in part, on demonstrated performance in our “model classroom” activities during the application process.
  • Assess student learning and evaluate the student experience in order to continue to refine the program -- which we will be offering twice yearly -- going forward.

What You Should Have:   

  • Experience in adult learning and instructional design. Experience in corporate training or customer service focused training is a plus.  
  • Exceptional instructional delivery skills and enthusiasm for inspiring, motivating and training young adults.
  • Experience executing a training program, managing all of the operations and logistics needs that come with that.
  • Interest in working with individuals with visual impairment; experience working with young adults with special needs is a plus.
  • The ability to learn quickly and collaborate easily with others.
  • Strong written and interpersonal communication skills, as well as research and analytical skills.
  • Proficiency in Microsoft Excel, Powerpoint, Word, and G Suite.

You’re Also:

  • Able to move between the forest and the trees. You can think strategically about the big picture, internalizing the landscape in which we work and the broader goals for our program, while also getting into the details of how to execute on those goals.
  • A detailed doer. You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting deadlines, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely you have experience in a startup environment.
  • A creative problem solver. Developing a new program from scratch is massive and involves constant changes, challenges and curve balls. You need to be flexible, ready to adapt to these changes as well as solutions-oriented, approaching problems with a can-do attitude and spirit of creativity.
  • Very collaborative. You will need to work very closely with a program team comprised of researchers, recruiters and other training staff who bring diverse experiences and perspectives to our work.

Join our dynamic team and help create a training program that can change lives by giving blind or vision-impaired young adults a shot at the sustained financial independence needed to build the life they want to live.

Education and/or Experience:  

Bachelor’s degree or higher.  Preference will be given to candidates with experience with special needs populations, particularly visual impairments, and with experience in running a residential educational program.  

Perkins seeks to enhance its community of intellectually, culturally, and socially diverse individuals to enrich the educational experience of our students.  Applicants from a multicultural background, are bilingual, and/or who have relevant life experience are encouraged to apply.



Benefits: We provide a complete benefits package which includes tuition reimbursement, medical and dental insurance, LTD and Life insurance, retirement programs and staff development and training.

Professional Level


Minimum Education Required

4-year degree

How To Apply

For a more detailed description of the position and to apply, please visit our website and submit a resume and cover letter with your application.