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Receptionist (Bethesda, MD)

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Published 23 days ago

The primary responsibility of the receptionist is to ensure that the front desk runs efficiently throughout the day. The receptionist must maintain a professional and organized environment, as the front desk serves as the central point of contact for NACHC’s members, guests, and staff.

She/he is responsible for the efficient, prompt handling of incoming phone calls, mail, and deliveries. The receptionist interacts professionally and cooperatively with NACHC members, staff, and individuals outside the Association.

ESSENTIAL RESPONSIBILITIES:

  • Answers all incoming phone calls from 9:00 am to 5:30 pm and responsible for maintaining phone coverage throughout the day.
  • Oversee NACHC’s master online calendar to ensure scheduling from all divisions is recorded.
  • Oversees the mobile check-in app and ensures the maximum capacity guidelines do not exceed the Montgomery County guidelines.
  • Greet visitors and monitors the reception area to ensure the security of the office and report suspicious activity.
  • Process incoming, outgoing, priority mail, faxes, and prepare incoming checks for deposit.
  • Understands NACHC’s organizational chart to efficiently triage calls and email queries appropriately, including regular contact with VA Office Manager and Associate Corporate Executive Manager.
  • Oversee shared staff address list updates.
  • Serves as a point of contact for the property management service-related work order submissions and office emergencies.
  • Assist staff with conference room/bridge and Executive Conference Room scheduling.
  • Coordinates Bethesda office senior leadership luncheons & assists with travel and lodging needs.
  • Maintain NACHC's internal community board and OS SharePoint page.
  • Recognize staff birthdays and milestone employment anniversaries.
  • Assist finance with invoices and meeting confirmations.
  • Serve as a backup administrator to process staff mobile phone orders and set-up.
  • Oversee the daily tidiness of the kitchens and the executive and large conference rooms.
  • Backup to OS/HR Assistant with mail processing, distributing packages, and general office upkeep.
  • Serve as emergency fire warden contact.

 REQUIRED EDUCATION REQUIREMENTS:

  •  A minimum of 3-5 years receptionist experience, Associate’s degree preferred.
  • Team player with solid work ethic and must be prompt and maintain a consistent work attendance.
  • Ability to be resourceful, resilient, and proactive when issues arise.
  • Multi-line telephone experience required. Experience with operating a Digium phone system, a plus.
  • Strong customer service attitude.
  • Must have a professional appearance, demeanor, and telephone voice.
  • Must display exceptional attention to detail and solid organizational skills.
  • Possess strong verbal and written communication and interpersonal skills.
  • Multitasking and time-management skills, with the ability to prioritize tasks.
  • Proficient with Microsoft Office Suite.


The primary responsibility of the receptionist is to ensure that the front desk runs efficiently throughout the day. The receptionist must maintain a professional and organized environment, as the front desk serves as the central point…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    July 19, 2021
  • Application Deadline
    July 16, 2021

Location

On-site
7501 Wisconsin Avenue, Bethesda, MD 20814, United States
Suite 1100W

How to Apply

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