Job

Program Manager, College Success (iMentor NYC)

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iMentor | New York, NY
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About iMentor

 iMentor builds mentoring relationships that empower students in low-income communities to graduate high school, succeed in college, and achieve their ambitions. Students work with their mentors one-on-one, in-person and online, to develop strong personal relationships, nurture a college aspiration, navigate the college application process, and build critical skills that lead to college success. In New York City, Chicago, and the Bay Area, iMentor partners with public schools to ensure every student in the schools receives a mentor. iMentor also provides its curriculum, technology, and best practices to help nonprofits run effective programs in the iMentor model. 

 This year, iMentor NYC will serve over 3,800 mentor-mentee pairs at 14 public high schools throughout Manhattan, Brooklyn and the Bronx, where a majority of students served will be first-generation college graduates. Since 1999, iMentor has connected more than 25,000 students with mentors and this year, iMentor is serving nearly 9,000 students across the country. 

 iMentor has been recognized through funding from many of the leading education funders in the country, including the Ballmer Group, the Michael & Susan Dell Foundation, the Robin Hood Foundation, the Bezos Family Foundation, New Profit Inc., and the Kresge Foundation. iMentor is one of the nation’s most innovative and quickly growing college success organizations. As a team, we are collaborative, fun, bring passion and joy to our work, and deeply believe in human potential. iMentor was recently named one of the Best Nonprofits to Work For by The Nonprofit Times. Read more about our work and values at: http://www.imentor.org 

 Commitment to Diversity, Equity & Inclusion 

We believe that people of all backgrounds deserve equal access to educational opportunities. Recognizing that our country’s history of racism and systemic oppression continues to drive educational disparities for students of color, we give special focus to addressing the economic and racial divides that impact the communities we serve. We are committed to the collective work and intentional investment necessary to consistently move in the direction of educational equity and inclusion.

 Position Overview

Program Managers (PMs) will facilitate high-impact relationships between ~100 mentee/mentor pairs by leveraging iMentor’s programmatic model to deepen pair relationships and help mentors guide mentees toward the goal of college entrance and graduation. PMs will work with mentors (adult-volunteers) to position them as a “go-to” resource for their mentee, and provide individual coaching to ensure pair growth. Reporting to a Program Director or Associate Director of Program, PMs will facilitate weekly classroom sessions for mentees, lead monthly pair events, and provide individualized support for pairs. They will help develop a strong partnership at their school site and contribute to iMentor’s impact in the college success landscape.

 The ideal candidate will have 3+ years of professional experience and can adapt quickly to a dynamic work environment. They will have experience working with high-school aged youth, and an interest in or experience working with adult volunteers. They will believe deeply in mentoring as a tool for youth success and be confident that, with the right support, a caring, committed adult can build a relationship with a student and support their post-secondary journey. The candidate most closely aligned with the iMentor vision believes that every student deserves a champion and a chance to graduate from college.

 Responsibilities

 Provide high-quality pair support for ~100 mentee-mentor pairs:

  • Provide cohort-level and individualized coaching for mentors to better support and build relationships with their mentees
  • Provide cohort-level and individualized coaching for mentors to better support and build relationships with their mentees
  • Lead targeted case management support for pairs to ensure they meet programmatic outcomes and participation requirements 
  • Use data to determine which pairs may need additional support or program interventions
  • Utilize iMentor’s online platform to document pair support notes and troubleshoot struggling pairs with supervisor
  • Coordinate in-person meeting opportunities for pairs to increase program participation  

 Ensure high-quality curricular engagement  

  • Lead multiple classroom sessions per week for mentees at partner school locations  
  • Ensure mentees and mentors exchange deep and meaningful correspondence on a weekly basis via iMentor’s technology platform
  • Plan and manage 3-5 monthly evening events at school site or on a college campus 
  • Promote and support mentor-facing curriculum and cultural competency training 
  • Work to develop deep partnerships with co-teachers and guidance staff at their school site to support programmatic/curricular outcomes 

 Provide robust and targeted post-secondary support 

  • Work closely with partner school and internal teams to align on post-secondary goals and support strategies for students and mentors 
  • Support and train mentors on post-secondary preparation process and high school graduation requirements
  • Document all support provided and maintain high quality, timely case notes on progress of all pairs 
  • Monitor weekly data points on pair progress and escalate any progress challenges to the Program Directors
  • Use class sessions and events to build college and career aspiration and help them navigate the post-secondary preparation process
  • Providing cohort-level and individual support to mentors so that pairs identify and realize post-secondary goals 

Requirements 

  • Three (3)+ years of professional experience in youth development, education and/or volunteer engagement 
  • Bachelor’s degree 
  • Comfortable working at both the iMentor office and at schools 
  • Available and excited to work 3-5 evenings per month 
  • Our organization works in partnership with district public school across the country. In doing so we must meet all compliance requirements of those districts.
  • Comfortable traveling between iMentor office and the school site 2-5 days per week
  • Able to travel throughout the New York City area and to staff events and trainings on some weeknights and Saturdays; transportation not provided
  • Alignment with iMentor’s values (http://www.imentor.org/values)  
  • Able to start August 2019

 Qualifications 

  • Experience and comfort working with high school students, school staff, and adult volunteers 
  • Strong organization and time-management skills 
  • Excellent written and verbal communication skills, including the ability to have tough conversations 
  • Ability to look at data, understand its implications, and identify next steps 
  • Ability to work independently and to collaborate in a team environment 
  • Experience and comfort with facilitation of classroom sessions and events 
  • Bilingual (Spanish) a plus 
  • College access programming or volunteer management, a plus, but not required 
  • Knowledge of NYC community, school culture and state college landscape a plus



 

About iMentor

 iMentor builds mentoring relationships that empower students in low-income communities to graduate high school, succeed in college, and achieve their ambitions. Students work with their mentors one-on-one, in-person and…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • 4-Year Degree Required

Benefits

  • Salary commensurate with experience
  • Up to 100% employer-funded comprehensive medical and dental coverage
  • 18 days paid annual vacation and 13 paid holidays + most iMentor functions closed between Christmas and New Year’s Day + additional vacation days for qualified Program Managers
  • 401K match up to 4%
  • Significant opportunities for professional development and growth
  • Salary commensurate with experience
  • Up to 100% employer-funded comprehensive medical and dental coverage
  • 18 days paid annual vacation and 13 paid holidays + most iMentor…

How To Apply

Visit www.imentor.org/jobs to submit a resume and detailed cover letter describing your interest in and qualifications for the position. Applications will be considered on a rolling basis, so it is in candidates’ best interest to apply as soon as possible. No phone, email, mail, or fax inquiries will receive a response.

 iMentor is an Equal Opportunity Employer with a Strong Commitment to Diversity

Visit www.imentor.org/jobs to submit a resume and detailed cover letter describing your interest in and qualifications for the position. Applications will be considered on a…

Location

New York, NY
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