Development Operations Associate

We are looking for a part-time Development Operations Associate to join our growing team at Project Success. Project Success is a youth development nonprofit organization that helps students connect to their purpose. We work with more than 16,000 6th-12th grade students and their families annually and have more than 225,000 alumni around the world. Learn more at projectsuccess.org.

The Development Operations Associate supports the data, gift processing, and operational functions of the Development team. They are responsible for database maintenance, gift processing, donor acknowledgments, document management, calendar tracking, and other operational tasks that contribute to the overall success of fundraising and donor relations efforts.

This role is part of the Development team at Project Success.

Our ideal candidate is detail-oriented and highly organized, with strong analytical skills for managing data. They should have a working knowledge of project coordination and database management, particularly Raiser’s Edge, a commitment to safeguarding sensitive information, and excellent communication skills.

Core Job Responsibilities

Database Administration

• Maintain donor and prospect records in the Raiser’s Edge and RENXT database
• Develop and maintain reports requested by the Development team, Finance team, and the Executive Director
• Work with the Development team to maintain data-related process and procedure documentation
• Continuously improve overall data quality by identifying and correcting data inconsistencies and inform revisions to workflows and database practices
• Proactively learn existing and newly released functions of Raiser’s Edge NXT database and other tools to utilize in work
• Serve as the primary organizational contact for Blackbaud Customer Success team, for RENXT/Raiser’s Edge training, resources, and support

Gift Processing

• Process gifts and pledge commitments received via mail and electronically with accuracy, completeness, and timeliness
• Evaluate gift documentation, conduct research on gifts, and communicate with relevant staff before finalizing entry, when necessary
• Produce and send donor acknowledgments and year-end tax statements
• Work with Finance team to reconcile fundraising database reports with accounting database reports
• Create and mail annual pledge reminders

Administrative & Operations Support

• Track all grant deadlines and reporting requirements and action tracking in the development plan and grants calendar, Raiser’s Edge, and RENXT
• Pull donor lists and execute mailing for fundraising appeals for the annual fund
• Support the execution of annual large-scale fundraising events (Dreams to Action Breakfast, Fielding Dreams) and stewardship and cultivation events
• Coordinate scheduling and print and prepare materials for donor meetings and events, as assigned
• Conduct prospect research at the direction of the Development team

Other Duties as Assigned

Mission, Vision, and Values + Inclusion, Diversity, Equity, and Accessibility

We are looking for individuals that are passionate about the success of our students and share the mission, vision, and values of PS.

Mission: Project Success motivates and inspires young people to dream about the future, helps them take steps to get there and gives them the tools they need to achieve their goals

Vision: Every child entering middle school will graduate high school with a plan for their future and have the skills and confidence that will take them through the rest of their lives

Values:

Kids First!

Dependability, Reliability, and Trust

A Non-Judgmental Environment

Willingness to Grow and Change

Love is the Key

Develop Healthy Relationships

Clear and Open Communication

Sustain Excellence

Commitment to Inclusion, Diversity, Equity, and Accessibility (I.D.E.A.):

Project Success strives to connect students to their purpose by creating programming that truly serves our students and families. We envision a Project Success where inclusion, diversity, equity, and accessibility are fully integrated into everything we do. We are an organization that cares deeply about students, families, and community, share our values, and are committed to practicing ongoing anti-racism work and I.D.E.A. principles.

Education, Experience, and Skills

Please note that while the below qualifications are preferred for this position, we do not expect any one person to necessarily have all the items listed. We highly encourage people with a wide range of education, experience, and skill levels to apply for this position.

• 2+ years' experience in administrative, database, and/or coordination roles
• Working knowledge of data and database management, particularly Raiser’s Edge
• Understands the importance of equity, inclusion, and cultural competency and has a strong commitment to continuous learning and incorporation of new information
• Strong communication skills, written and verbal
• Excellent attention to detail
• Commitment to safeguarding sensitive information with the utmost discretion, care, and integrity
• Demonstrated project coordination skills
• Tech-savvy and proficient with Microsoft 365 – Outlook, Excel, Word
• Adept at planning, prioritizing, multi-tasking, organizing, and following through
• Self-motivated, extremely reliable, ability to take direction well

Job Requirements

• Must have a valid driver’s license and auto insurance
• Ability to sit and/or stand for prolonged periods, including movement up and down stairs and throughout office environment and at events
• Must be able to lift 25 pounds consistently, and up to 50 pounds on occasion
• Must be fully vaccinated against COVID-19 or be granted an accommodation prior to beginning employment

Position Details

This position is part-time, with 20-30 hours of work per week. The position is hybrid, with a minimum of 10 hours per week in-office at Project Success headquarters. Specific details regarding schedule and hours will be discussed during the interview process.

The compensation package includes the following:

• $23 - $25 an hour
• 6 days of paid Sick & Safe Time, with unused days rolling over for up to a maximum of 10 days
• SIMPLE IRA retirement plan with up to a 3% match
• Free parking at the PS office

To Apply

Please email the following to apply@projectsuccess.org with a subject line including the name of the position, addressed to the Senior Director of People & Strategic Operations, Matt Dreier.

• Resume
• Cover Letter
• References
• Where you heard about us and/or found the job posting

To learn more, visit: https://www.projectsuccess.org/join-our-team/

Project Success is dedicated to building a diverse and inclusive team. We strongly encourage candidates from a wide variety of backgrounds and experience levels to apply!