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Program Associate

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Published 7 days ago

Required qualifications 

  • Associate’s degree or higher with 2 year’s work experience; OR, alternatively, 4 year’s work experience in customer service and sales or outreach. 
  • Primarily live, or have lived, in Massachusetts or Rhode Island for 5 years or more. 
  • Driver’s license and ability to travel occasionally. 
  • Ability to work productively at home or in our office, utilizing Microsoft Outlook, Microsoft Teams, Microsoft Excel, Google Docs, and the company’s database (phone line, laptop, and other equipment you need to work from home will be provided). 
  • Friendly personality that will represent the organization in a positive way. 
  • Strong verbal communication & writing for communicating with partners, customers, & potential customers. 
  • A desire to contribute meaningfully on a team and to our mission. 

Do you want to help people make better energy choices for their families, the environment, and their community? Green Energy Consumers Alliance is seeking a versatile, outgoing, and enthusiastic individual with a background in customer service, sales, or outreach to join our team. We’re looking for a Massachusetts or Rhode Island resident who can work from our Boston or Providence office, and/or remotely as needed. 

We are a non-profit with a mission to harness the power of energy consumers to speed the transition to a low-carbon future. To fulfill our mission, we administer programs that enable people to make green energy choices through options like energy efficiency and electric cars. Our new Program Associate will help us nurture and grow these programs, particularly the Heating Oil Service and Drive Green. 

The Heating Oil Service offers discounts on heating oil and energy efficiency guidance to 9,000 members. Each fall, Green Energy Consumers renews approximately 5,000 of these members by internet, newsletter, direct mail, and phone while welcoming hundreds of new members to the program. 

The Drive Green program offers a one-of-a-kind platform where anyone can learn about, compare, test-drive, and get discounts on electric cars. Tens of thousands have used our educational platform, and nearly 1,000 have bought or leased electric cars through Drive Green. Drive Green’s success relies on a network of car dealerships who agree to our terms of pricing and customer service in exchange for the customers we bring them. We are constantly seeking to grow this network. 

Our new program associate will play a pivotal role in supporting members and growing the Drive Green network. Responsibilities for this position include: 

  • Incoming and outgoing calls and emails for members 
  • Outreach to prospective members 
  • Data entry and filing 
  • Represent our organization at events 
  • Recruit new prospective car dealerships for the Drive Green program 
  • Help manage and implement day-to-day operations for several green energy programs 
  • General program tasks and projects as assigned by supervisor  

The following qualifications would be a plus: 

  • Fluency in a second language  
  • Knowledge or experience in the energy field 
  • Bachelor’s degree 
  • Experience managing people or projects 

Hours and Compensation 

This is a full-time position, 40 hours per week between 9 am to 5 pm, Monday to Friday. Our offices are in Boston and Providence, but at least some work can be performed from your home. We offer an excellent work environment with competitive wages. Start date is ASAP.

Required qualifications 

  • Associate’s degree or higher with 2 year’s work experience; OR, alternatively, 4 year’s work experience in customer service and sales or outreach. 
  • Primarily live, or have lived, in Massachusetts or Rhode Island for 5…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Job Type
    Contract
  • Application Deadline
    November 1, 2021
  • Education
    2-Year Degree Required
  • Professional Level
    Professional

Salary

Up to USD 40,000

Benefits

  • Health & dental - 100% covered by organization for individuals, 80% covered for families
  • Flexible spending plans available for dependent care, health, & transportation
  • Family-friendly organization
  • Health & dental - 100% covered by organization for individuals, 80% covered for families
  • Flexible spending plans available for dependent care, health, & transportation…

Level of Language Proficiency

  • Fluency in a second language is a plus, but not required
  • Fluency in a second language is a plus, but not required

Location

On-site
284 Amory St, Boston, MA 02130, USA

Apply to This Job

Instructions:

Send cover letter & resume to jobs@greenenergyconsumers.org. Thank you!

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