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Program Specialist - Eastern Shore

Posted by
Maryland Food Bank
|
Baltimore, MD
New
|
Published 13 days ago

Overall purpose of the position: In this role, Employee is responsible for managing Maryland Food Bank (MFB) relationships and program effectiveness throughout our region’s School Pantry and Mobile Market network. This includes oversight of program contracts, onboarding, training, developing, and monitoring School Pantry program sites while providing instructional oversight to our Mobile Market Program initiative. This position will play an active role in organization-wide planning, program development and policy management, fostering a positive identity for the MFB, engaging community partners, and supporting the effective distribution of food to areas of need.

 

Education:  Four-year degree in a related area or equivalent combination of education and experience strongly preferred. At least five (5) years of experience in a customer-service related role, plus three (3) years leadership experience.

Experience: Excellent written and oral communication skills, including developing and delivering presentations. Goal oriented with a strategic mindset and ability to handle multiple priorities simultaneously. Experience in project management from initiating and planning to executing, tracking, following up on issues and reporting. Proven success in leading the development and implementation of process improvements. Excellent interpersonal, networking, and problem-solving skills. Strong customer focus. Proven success in managing and motivating others. Proficient in Microsoft Office. Experience with Microsoft Dynamics Navision is a plus. 

 

  

Essential Duties and Responsibilities:

40% School Pantry Program Recruitment/Training: Oversee all activities related to the recruitment and sustained partnerships of Maryland Food Bank (MFB) School Pantry (SP) Partners. Facilitate the onboarding orientation process, and develop annual activities related to the required training of new and existing Maryland Food Bank SP Partners, ensuring compliance with Maryland Food Bank and Feeding America (FA) guidelines, including assessing partner needs and following-up on recommendations for assistance. Track and report statistical information regarding progress of SP Program. Identify and network with other local anti-hunger/nutrition education groups geared towards youth programming and support.


40% Mobile Market Program Oversight: In collaboration with Sr Regional Program Director,

provide day to day management of Mobile Market Program. Develop relationships with partnering site representatives and social service providers offering client support services. Coordinate schedules and plan activities in response to county-level priorities and regional goals. Track and report statistical information regarding program; client intake, food distribution including food usage and unmet food needs. Develop and manage Volunteer Ambassador Program to support Mobile Market Events across an eight-county territory.


20% Administrative/Partner Support: Maintain departmental files according to MFB and FA documentation guidelines. Support Sr. RPD in reaching regional goals with emphasis on strategic response and systems improvement through effective training, detailed planning, and community: partner/client service relations. Support Operations and Programs’ Departments in reaching departmental goals for capacity building: product inventory movement, distribution, and systems improvement through compliance monitoring. Provide technical assistance to partners related to program requirements and processes; not limited to monthly reporting and record keeping. Assists with tracking program related grants and maintaining partner accounts for accuracy.

 

Essential Working Conditions:

Work Environment:

The employee will carry out job duties from inside a professional office environment with little fluctuation in temperatures and low noise. Employee will also carry out job duties in the field, outdoors, at both school and mobile market site locations across 8 counties of the Eastern Region. For offsite duties, the employee is expected to travel by automobile and will be exposed to changing weather and noise conditions.

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.

 

Employee frequently lifts and/or moves up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.


Travel:

Local travel of 2-3 days per week is expected to successfully perform this role. A valid driver’s license is required as well as an MVR showing no prior DUI/DWI’s and fewer than 2 points against the license. The ability to read, write and speak English is required.

 

Due to the COVID-19 pandemic, during activities and events requiring the need to travel, safety measures must be adhered to for all occasions.

 

Non-Essential Functions:

The following are non-essential functions of the position:

  • Represents the Maryland Food Bank at meetings and other related functions, as necessary.

·      Assist in the development and implementation of departmental policies and procedures.

·      Perform other duties as requested.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not an exhaustive list of all duties and responsibilities associated with it.

 

Overall purpose of the position: In this role, Employee is responsible for managing Maryland Food Bank (MFB) relationships and program effectiveness throughout our region’s School Pantry and Mobile Market network. This includes oversight…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    August 1, 2021
  • Application Deadline
    July 28, 2021
  • Education
    4-Year Degree Required
  • Professional Level
    Professional

Salary

$40,000 - $40,000

Benefits

Medical, dental, vision, disability and life insurance benefits offered. 403(b) with generous company contirbution. Liberal PTO policy.

Medical, dental, vision, disability and life insurance benefits offered. 403(b) with generous company contirbution. Liberal PTO policy.

Location

On-site
2200 Halethorpe Farms Road, Baltimore, MD 21227, United States

How to Apply

To apply, visit the Careers page of our website at mdfoodbank.org/careers/.

To apply, visit the Careers page of our website at mdfoodbank.org/careers/.

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