Employment Services Specialist (Part Time)

Job Type

Part Time


Details: The position will pay between $16 and $20 per hour based on experience and qualifications.



Application Deadline



235 Nicoll Street, 2nd Floor
New Haven
United States


Job Summary & General Responsibilities

The Employment Services Specialist (ESS) contributes to the effort to help refugees, asylees and immigrants find gainful employment in the greater New Haven, CT area. IRIS Employment Services (ES) helps more than 100 new clients every year and a total of well over 200 (including returning clients) in a calendar year. The ESS teaches Job Orientation classes and is integrally involved in the process of assisting individual clients in their job search. This includes creating resumes, assisting with job applications, interviews and on-going job support. The ESS works with, and helps manage, the team of ES interns and volunteers. The ESS works in concert with Case Management, Health & Wellness and Education to trouble-shoot obstacles to employment. This position is full-time or part-time, as the budget allows.

Specific Duties

Employment Assessment Completion & Resume Development

·    Assist full-time EES with Employment Assessment process, ensuring that all new arrivals are assessed within 10 days of arrival.

·    Within the same time frame a resume will be created that will include an overview, work history, education, skills, and three references.

Tracking Progress Toward Employment

·    The ESS will maintain a spreadsheet that includes tracking information regarding all program participants, including all dates that services have been provided.

·    There will also be delivery and tracking of follow up appointments, classes and tasks on a weekly or biweekly basis.

·    Assist full-time EES with the completion of case noting and document filing for the early employment period.

·    Compliance with governmental regulations regarding case noting on online data bases.

Teach Job Readiness Orientation / Job Readiness Classes

·  Teach dos & don’ts of job interviewing; help clients read resumes; explain IDs and work authorization documents; teach worker’s rights; W4s & I9s

National and Regional Employment Orientation & Acculturation

·        Provide hands-on instruction for application completion (paper & on-line), arrange interviews, and assist during the interview process whenever possible.

·        Educate refugee clients as to what employers are looking for in terms of work ethic, attitude, and skills.

·        Establish short term goals based on the needs and interests of the client, promoting early employment, self-sufficiency and client self-determination.

·        Individual case management is sometimes required for certain clients who have extra difficult challenges.

Assist Refugees in Applying for and Keeping jobs

·  Using leads found/established by the Employment Outreach Specialist, suggest appropriate job openings to individual clients and help them follow through. (Matching jobs with clients will usually be done in consultation with ES colleagues and in consideration of clients' English and/or professional skills, financial need, mental health, physical limitations, availability, transport, proximity to the workplace, etc.)

Foster/nurture relationships with local employers

·        After the Employment Outreach Specialist has established contact with a local employer, follow up by phone or email to confirm openings and advocate for clients who might be good matches.

·        Follow up with employers to check the status of applications and to further reiterate interest; provide updates if necessary.

·        Troubleshoot and provide support after a client has started working; contact the employer regularly to check in and make sure all is well.

·        Represent IRIS and IRIS employment at various New Haven area events.

Lead or Assist with Special Projects such as Citizenship Classes

·        TBD with supervisor and changing with current client makeup

IRIS is an affirmative action-equal opportunity employer. 


Part-time, eligible for 403(b) retirement savings after 1 year, accrues vacation and sick time. The position will be for 15 hours per week but will occasionally require 20 or more hours per week. The schedule will be flexible during the regular working hours of M-F, 9-5.  

Level of Language Proficiency

The ideal candidate will be organized, culturally competent, skilled at working with English language learners, and enthusiastic about helping refugees and immigrants, ages 14 - 70, find, keep and upgrade jobs in the greater New Haven area. The ideal candidate will also have a car and valid driver's license, and be able to speak a foreign language. 

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

Applicants should email a resume and cover letter to humanresources@irisct.org by Monday August 27th at 5pm. The email should be titled 'ESS - Firstname Lastname'.