Facility Director

Job Type

Full Time


Details: DOE



Start Date


Application Deadline



200 University Street
United States


Position Overview:

The Benaroya Hall Facility Director is a key member of both the Benaroya Hall and Seattle Symphony Orchestra (SSO) management teams, responsible to insure the facility is well maintained and operated in accordance with the standards, policies and procedures established by the Benaroya Hall Board. This includes the fundamental responsibility to insure Benaroya Hall is:

·        a safe environment for patrons, staff and client personnel;

·        a clean, welcoming, inviting place to work, attend or hold an event;

·        a venue that efficiently and effectively provides clients the technical and physical infrastructure to successfully produce their events.


Supervise: Engineering, Janitorial, Security, and Parking Staff



·        College degree or equivalent. Minimum 10 years’ experience as a Facility Manager or Director required

·        5+ years team management experience

·        Experience in successful management of both OPEX and CAPEX budgets

·        Experience managing HVAC, plumbing, and electrical contractors required. Knowledge of commercial construction preferred

·        Strong organizational and project management skills to manage competing priorities, and multiple concurrent activities

·        Must have excellent customer service skills, flexible schedule and the ability to work under pressure and time constraints

·        Excellent judgment, decision-making, prioritization, and communication skills

·        Knowledge of all fire/life and safety, and ADA requirements by federal, state and local jurisdictions

·        Exceptional written communication skills and demonstrated ability to deliver compelling verbal communications on complex topics clearly and with confidence

·        Facility certifications required (IFMA CFM, BOMA, or others)

·        USGBC LEED Green Associate or LEED Operations & Maintenance a plus


Essential Job Functions:

·        Negotiate and oversee vendor contracts to ensure best possible revenue generation, customer service, and cost savings for the Hall (catering and concessions, parking garage, custodial, security, and retail tenants)

·        Ensure long-range CAPEX & PM planning for building maintenance and capital projects to achieve realization of institutional goals

·        Manage all operations of staff including hiring, performance reviews, progressive discipline, termination, and training with the assistance of the HR Department

·        Responsible to communicate with building tenants to ensure that the building and BHMC management are meeting their facility needs

·        Ensure that all work is performed in the building only after bids have been received and all contracts have been fully executed prior to commencement of work

·        Annually review all contractual services and building operating manuals to ensure all updates required during the year are correctly documented

·        Responsible for all building operations, work orders, and their associated expenses

·        Responsible for administration of the operating and capital budgets for the building

·        Insures that all building maintenance is fulfilled within set standards and in line with operating budget

·        Lead the Safety Committee and coordinate all activities related to the Emergency Evacuation and Operations manual, including scheduling and training for all new hires

·        Implement controls, policies, and procedures in coordination with HR to ensure consistency throughout the company

·        Represent organization to Board of Directors and outside community including other users of Benaroya Hall, downtown constituency, and other performing arts facilities and professional organizations

·        Coordination with the City of Seattle Finance and Administration Services (FAS) department, on all matters related to Benaroya Hall per terms of the Master Lease Agreement

·        Organize quarterly board meetings and Report to the Garden of Remembrance Board of Directors

·        Provide direction for facility use standards for both internal and external users.


Full benefits package

Professional Level


Minimum Education Required

2-year degree

How To Apply


Please submit a cover letter and resume to jobs@seattlesymphony.org

Deadline for applications: October 26, 2018

The Seattle Symphony values diversity and inclusiveness in the workplace. Individuals who bring diverse backgrounds and perspectives are encouraged to apply. It is our policy to provide equal employment opportunity (EOE) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Seattle Symphony will provide reasonable accommodations for qualified individuals with disabilities.