Project Manager

Posted by
Fargo, ND
Published 12 days ago

Summary / Objective:

Join Unseen’s Program Team as together we accelerate the work of 25+ organizations who are fighting human trafficking and its root causes. Unseen partners with anti-trafficking organizations to expand and grow their work by producing strategic marketing materials they use to connect with donors and raise funds. Learn more about partnership:

Our approach includes detailed project management systems, a network of freelance creatives who produce content across all forms of media, and a skilled team of project managers working with a portfolio of anti-trafficking partners producing thoughtful marketing materials.

As Project Manager, you’ll work closely with anti-trafficking partners on one side, and contracted designers, writers, and developers on the other side, to manage marketing projects from concept to finished product. You’ll create contracts for partners and freelance designers, track project timelines, write copy, review drafts, and make design recommendations, all with a view toward getting the best possible product into the hands of anti-trafficking organizations—so they can grow and assist more vulnerable people.

Project Management - 90%

Project Process:

  • Provide thorough and excellent customer service to assigned partner accounts. 
  • Participate in onboarding of new partners.
  • Participate in virtual annual roadmapping/strategy meetings with your partner accounts and Unseen Partnership Manager to determine partner’s marketing needs.
  • Per project, develop a detailed project scope and objectives involving input collected from an anti-trafficking partner and an Unseen Partnership Manager.
  • Design comprehensive project plans, and manage changes in project scope, schedule, and costs. Ensure resource availability and allocation. Manage timelines to ensure that all products are delivered on-time, within scope, and within budget. 
  • Write marketing copy for each product, integrating partner and Program Team input. 
  • Perform ongoing risk assessment/management to minimize project risks. Report and escalate problems to management as needed.
  • Use Project Management software ( to manage projects, and keep respective project and team boards up-to-date. 
  • Participate in Program Team Creative Review meetings for projects. Track and implement feedback.
  • Coordinate all of the above for the flawless execution of marketing products.
  • Create and maintain thorough project documentation and records.
  • Evaluate partner, project manager, and freelancer performance using post-project surveys.


  • At the heart, you are an adept relationship manager. You establish and maintain excellent relationships with partner accounts, contracted freelancers, third party vendors, and Unseen colleagues.
  • You improve partner satisfaction with quick response times—anticipating partner needs. You love to communicate thoroughly and completely—especially in writing.
  • You maintain thorough knowledge of Unseen’s products and services to direct partners toward solutions that best support their fundraising and growth.
  • You stay current on innovations, needs, products, and trends in the fields of marketing, fundraising, and anti-trafficking, and how this could increase anti-trafficking partners’ operations and effectiveness.

Administration - 10%

  • Prioritize, and participate in Unseen staff meetings, Program team meetings, and 1x1’s.
  • If local in Fargo, attend and assist with Unseen donor events (1-2/year).
  • Assist in the creation and maintenance of comprehensive process documentation and improvement in all areas.


High Priority:

  • Bachelor's Degree. 3+ years project coordination and/or project management experience.
  • You have related experience with, or a heart for, anti-trafficking NGO work. 
  • You are a skilled writer, both in short and long form marketing copy. 
  • Excellent verbal and interpersonal communication skills. When in doubt, you communicate.
  • High level customer service abilities, internally with colleagues and externally with partners, freelancers, and vendors.
  • You can multitask and stay organized amid multiple projects and details.
  • You have solid technical abilities including strong working knowledge of Microsoft Office, Google Apps, project management software.
  • You are a good fit with Unseen’s anti-trafficking mission, partners, culture, and Program team. 
  • Many of Unseen’s partners are faith-oriented organizations. You’re someone who enjoys, and is able to write, faith-based messaging appealing to their donor audiences.
  • You have a positive can-do attitude. Proactive. Can make effective decisions independently.
  • You are self-directed, self-motivated, a self-starter, and goal oriented. Enjoy creating and then following a process, consistently.
  • You problem-solve well. You come up with several solutions and then seek input.
  • You value a collaborative team environment, believing that mutual giving and sharing increases the effectiveness of all.
  • You value honesty and integrity. You build trust through each interaction. You understand ethical behavior and business practices, and ensure that your actions and the actions of others are consistent with these standards and align with the values of Unseen.


  • Cross-cultural experience. 
  • Fundraising or marketing experience.
  • Experience working with video, photo and/or graphic design.
  • Experience with or similar project management software, Webflow, and/or Excel.
  • Experience with process improvement and growing, startup style environments. You enjoy change, and building processes and systems from the ground up.
  • Ability to align projects and resources to meet both individual project goals and also Unseen objectives.
  • You are effective at working remotely via email and video conferencing.


Supervisory Responsibility: 

This position has no direct supervisory duties, though management of projects includes directing project related activities of project team members, including outside consultants and contracted freelancers.

Work Environment:

This is a remote-optional position, and available to those eligible to work in the United States.

If you live near Unseen’s headquarters and would like to work part- or full-time in-office, this can be arranged. It is a shared layout space. 

Remote work doesn’t take the place of childcare. An employee is expected to have childcare scheduled during work hours, other than in an emergency situation (i.e. sick child, stay at home orders, etc.) 

Unseen provides use of a laptop for employees working 20+ hours/week. If an employee chooses to work remotely, they provide for their office space needs (workspace set up, internet, etc.) Chosen remote workspace must include a high speed internet sufficient for frequent video meetings and be in a non-distracting professional environment. 

Job includes possible occasional, yet infrequent, overnight travel. 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.

Psychological Demands

This position requires exposure to difficult trafficking stories that can be emotionally disturbing—including accounts of assault, inhumane conditions, and abuse of children. While we try to keep exposure as minimal as possible, the Unseen team is responsible for writing copy and producing materials for anti-trafficking organizations and their donors. Some exposure is necessary because a story needs to be told to explain trafficking realities and a partner’s work to address problems. As a team, we regularly grow our knowledge of counter trafficking work, so that we can be effective in writing about it. 

We avoid sensationalism and seek to follow Ethical Storytelling best practices. We believe that hope and stories that highlight the strength of a survivor are more powerful, long term, than triggering guilt or fear in a donor. And, we prefer to cultivate educated donor bases and followers, who understand the depth of the issue, and invest in long term solutions.

Position Type / Expected Hours of Work:

Exempt position. Standard work week but may be required to work occasional evenings and weekends to meet with partners, to assist with Unseen events, or to field international calls. Typical hours are Monday-Friday, 40-45 hours per week.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. We are a growing organization so new opportunities can arise, especially once we learn a new employee’s specific set of strengths and the unique skills. To meet Unseen’s growth needs, duties and responsibilities may change at any time.

About Unseen

We envision a world where exploiters are stopped, vulnerable people have livelihoods, and trafficking survivors pursue lives of freedom and impact.

We are a capacity-building nonprofit that accelerates a portfolio of anti-trafficking and root cause organizations that have a history of success and are primed for growth.

Unseen functions as a marketing partner, collaborating with a portfolio of vetted organizations to formulate growth strategies together and build marketing roadmaps to help them achieve their goals. We manage and deliver 100+ strategic marketing projects annually for our partners who in turn use them to raise more funds. Unseen fills a critical role in helping these organizations grow their capacity to reach more vulnerable people and stop more exploiters, faster.

PDF of Job Description

Summary / Objective:

Join Unseen’s Program Team as together we accelerate the work of 25+ organizations who are fighting human trafficking and its root causes. Unseen partners with anti-trafficking organizations to expand and grow their…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    July 1, 2021
  • Application Deadline
    May 23, 2021
  • Education
    4-Year Degree Required
  • Professional Level


Benefits for this position include paid holidays, vacation, and sick leave; medical, dental, and vision benefits; and a matching 401K opportunity. 

Benefits for this position include paid holidays, vacation, and sick leave; medical, dental, and vision benefits; and a matching 401K opportunity. 

Level of Language Proficiency

High English proficiency needed—written and interpersonal.

High English proficiency needed—written and interpersonal.


Work may be performed anywhere in United States
Associated Location
614 Main Ave, Fargo, ND 58103, USA
Ste 200

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