REMOTE IN NYS: Deputy Communications Director

Posted by
Published 14 days ago

Citizen Action of New York is a statewide grassroots membership organization that fights for social, racial, economic, and environmental justice. We organize in local communities to build power. We collaborate with organizations and coalitions in communities across New York to win on key issues and elect progressive candidates at the local, state and federal levels. Our member-driven organizing campaigns focus on issues at the state, local, and federal level, including ending mass incarceration, public education funding, housing, health care, money in politics and taxing the rich.

Citizen Action is seeking a deputy communications director to oversee our day to day communication strategy statewide. This role will be a good fit for you if you’re a strategist with experience coaching and managing a team to implement a robust communications plan. You value collaboration and team-building and are passionate about creating transformational change through incisive digital and press campaigns. You’re familiar with the political process and seek to engage people traditionally marginalized from that process.



  • 5+ years of progressively responsible experience with developing and managing strategic communications, media relations, and marketing programs 
  • Including at least 2 years of direct supervisory experience
  • Demonstrated experience managing communications for a nonprofit, business, political candidate, or similar
  • Exceptional writing and copy-editing skills, as well as the ability to make complex policy proposals and concepts accessible and compelling
  • Advanced understanding of how to use social media and other digital platforms for organizing
  • Familiarity with the following tools strongly preferred: CRMs (ActionNetwork, EveryAction/VAN), peer to peer and broadcast SMS (Hustle, ThruText, Strive, Spoke), digital advocacy (New/Mode, Phone2Action), story collection (Soapboxx, Flipgrid), database (Airtable)
  • Experience developing relationships with members of the press, fielding press inquiries, writing press releases and successfully pitching stories to the media
  • An eye for graphic design and experience effectively managing an organizational brand identity

Project Management

  • Experience coaching a team to reach goals on multiple fast-paced projects at once while meeting tight deadlines
  • Experience managing projects in collaboration with external partners, including coalitions and vendors/consultants
  • High level of organization and extraordinary attention to detail
  • Willingness to think big and drive forward creative solutions, and also take on routine tasks as needed
  • Familiarity with project management tools like Asana strongly preferred 

Values & Characteristics

  • Commitment to Citizen Action’s mission and vision and passionate about issues of social, racial, economic and environmental justice
  • Ability to think strategically and creatively to solve problems
  • A high degree of professionalism and professional maturity
  • Collaborative work style and demonstrated ability to work as part of a team and with people from a variety of different racial, ethnic, socio-economic, educational, religious, gender and generational backgrounds

Core Responsibilities:

  • Manage a communications team consisting of a Digital Campaigns Coordinator, Media Strategist and Regional Communications Coordinator
  • Providing effective mentoring, coaching, support, and guidance
  • Oversee the organization’s day to day press and digital communications strategy
  • Work with the communications staff of partner organizations to implement joint communications strategies that advance coalition goals
  • Manage communications department team meetings and cross-departmental meetings
  • Assist in ensuring coordination across departments to achieve organizational goals
  • Draft and maintain updated messaging guides on each of our campaigns to inform communications content across the organization
  • Edit and/or draft press releases, statements, op-eds and copy for digital content as needed
  • Build relationships with state and national reporters 
  • Identify opportunities daily for rapid response communications and work with the communications team to implement them

This position may be based in one of our regional offices around the state (Albany, Utica, Rochester, Buffalo, Binghamton, Kingston, NYC) and reports to the Communications Director. **If working remote from NYC, there may be a 10% salary differential.**

Salary and benefits: The salary range for this position is $62,500 - $72,500 depending on experience. Competitive benefits package including a quality family health plan, 401k, paid holidays and paid time off and more.

Citizen Action of New York is an equal opportunity employer. People of color are strongly encouraged to apply.

Citizen Action of New York is a statewide grassroots membership organization that fights for social, racial, economic, and environmental justice. We organize in local communities to build power. We collaborate with organizations and…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Professional Level
USD $62,500 - USD $72,500
/ year


Work must be performed in or near Rochester, NY
Associated Location
Rochester, NY, USA

How to Apply

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