Administration Officer P3

Job Type

Full Time Contract



Start Date:


Application Deadline:



Latin America & Caribbean 82122 Panama
Latin America & Caribbean


Company Description:

The World Food Programme is the world's largest humanitarian agency, fighting hunger worldwide.In emergencies, we get food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters. After the cause of an emergency has passed, we use food to help communities rebuild their shattered lives.WFP is part of the United Nations system and is voluntarily funded. To learn more about WFP's operations, please visit our website at:

Job Description:




WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.




The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

In emergencies, WFP gets food to where is needed, saving the lives of victims of war, civil conflict and natural disaster. After an emergency, WFP uses food to help communities rebuild their shattered lives. Present in nearly 80 countries, the organization has the global footprint, deep field presence and local knowledge and relatioships necessary to provide access to nutritious food and contribute to the lasting solutions, especially in many of the world's most remote and fragile areas.

We manage an operating budget of approximately $5.9 billion each year, distributing 12.6 billion rations to those most in need. We reach an average of 80 million people with food assistance in around 80 countries each year.




The Administration Service portfolio for WFP operations includes travel services for WFP employees, delivering and maintaining the most fit-for-purpose facilities, managing our pool of assets and providing infrastructure and emergency response capacity through sophisticated engineering services, light fleet management and humanitarian accommodation and with administrative field support teams available in all these areas. We always aim to deliver in line with WFP's corporate commitment to Cost Excellence and sustainability, measuring and reducing our environmental impact in all that we do.

The selected Administration Officer will be based in Panama, Panama and under the direct supervision of the Regional Finance Administrative Officer.


KEY ACCOUNTABILITIES (not all-inclusive)


Within delegated authority, the Administration Officer will be responsible for providing guidance, oversight, and support to the management of Administration activities. More specifically, he/she will be accountable for the following duties:

1. Develop and implement WFP regional/country plans, including administrative processes, aligned with regional and wider WFP strategies and policies to facilitate efficient and effective administration services.

2. Contribute to the development of strategic annual plans, contributing to longer term strategies and improvements to policies, systems and procedures to ensure services provided support WFP strategic objectives and comply with corporate policies, standards, regulations, and processes.

3. Manage and/or carry out complex data analysis to provide management and clients with the accurate information and reports for efficient planning and decision-making.

4. Manage the existing resources in the area of responsibility (e.g. WFP managed facilities, assets and travel management, etc.) and estimate new requirements aiming at efficiency, cost-effectiveness and timeliness of operations and services.

5. Utilize, manage, monitor, and analyze data from a variety of systems used for asset and Administration management (Physical Inventory Management, using GEMS mobile, Fleet Management System, Travel Management- using a WINGS-based system, and Facilities Management- using Archibus).

6. Facilitate the compliance of the services provided (e.g. WFP managed facilities, assets and travel management, etc.) with the corporate Occupational Safety and Health Policy and provide recommendations to the management on any improvements/changes, when required.

7. Review Administration Standard Operating Procedures (SOPs) in Country Offices, to ensure compliance and consistency - recommend adjustments where necessary.

8. Develop and implement checklists for compliance for complete administration function oversight.

9. Review agreements with suppliers and MoUs with other UN Agencies to ensure alignment.

10. Ensure payments are processed promptly and in accordance with IPSAS requirements.

11. Promote a culture of environmental sustainability throughout WFP by role modelling actions that drive sustainability in all administrative activities.

12. Manage and motivate a multicultural team(s), provide coaching, training and guidance as required to ensure appropriate development and enable high performance, reviewing staff capacity and proposing methods to build capacity.

13. Build productive partnerships with WFP stakeholders, other UN agencies and local government offices.

14. Strengthen the capacity of WFP staff and partners through the delivery of trainings, workshops, daily interaction, etc. for efficient and effective delivery of food assistance to beneficiaries.

15. Contribute to preparedness actions such as risk analysis, and contingency planning, monitoring the management of risks and reporting on actions taken.

16. Review utilities and other administration related contracts in coordination with RB Procurement Unit to identify possible contracts which may not meet corporate contract standard terms and conditions (as to UN immunities, fraud, SHAP, etc.); liaise with HQ Legal Unit for advise on these.

17. Frequent travel to Country Offices and remote field locations.

18. Any other duties as may be assigned.





Education: Advanced University degree in Business/Public Administration, Engineering, or other relevant field relating to office management and administration, or First University degree with additional years of related work experience and/or training/courses.

Language: Excellent written oral and communication skills in English and Spanish. Proficiency in a third UN official language to at least intermediate standard will be a plus

Experience: At least 5 years work experience in Administration Management; Previous international work experience- either with UN organisation or international organization is an asset; Proven track record of succesful customer service approach when responding to counterparts/stakeholders- both internal and external; extensive experience with Contract and Asset Management; Experience managing multi-functional culturally diverse teams of staff; Proven experience providing a supportive role leading projects and implementing strategic vision into functional policies.

Knowledge and skills: In depth knowledge of internal controls and proper accounting procedures (IPSAS) and systems to recommend improvements where necessary to address current weaknesses, mitigate risks to mission-critical WFP operations and maximize client satisfaction; Applies expert knowledge of administration best practice, concepts and principles and advanced understanding of WFP standards , processes and infrastructure to manage optimization accross the entire organization, and to drive technological and process improvements which position WFP as a pioneer in administrative services; Proactively monitors performance and delivers high quality service to meet the needs of customers, requesting customer feedback and taking ownership of customer problems that arise.Pre-empts needs of customers based on experience.

Knowledge and experience with UN procedures and practices

Knowledge and/or experience in collaborating and implementing Occupational Health and Safety projects.





* This is short term contract to persons engaged for period less than 12 months as International Professional Staff Members.

* The short term contract is granted for an aggregate duration not to exceed 11 months and shall have a specified expiry date.




Deadline for applications is 31 May 2018.





Female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.


Professional Level

None specified

Minimum Education Required

Master's degree

How To Apply