Case Manager

Job Type

Full Time


Minimum: $35,000
Maximum: $35,000



Start Date


Application Deadline



403 4th Avenue South
United States


Applicant must be a Licensed Social Worker or working toward that end to apply

To apply for this position please follow the link below to an online application.*7CE1D816C6C2AC06


Position Description

The Salvation Army

Nampa Corps

Department: Nampa Community Family Shelter

Position Title: Licensed Case Manager

Status: Non-Exempt Full Time

Pay Scale: $13.75

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian

Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its

mission is to preach the gospel of Jesus Christ and to meet human needs in His name without


Education and Work Experience:

  • Education: Licensed Bachelor’s Degree in Social Work.
  • Work/Professional Experience: One year of experience in Social Services.

Scope of Position: The Case Manager, under the direction of the Nampa Corps Officer, is

responsible for the intake and case management of eligible clients seeking services at the

Community Family Shelter. The Case Manager will maintain thorough case notes, client files and

data input into the Homeless Management Information System. The Case Manager is responsible

for promoting an atmosphere where Social Work Values are demonstrated and abiding by the

Code of Ethics. The following duties are outlined, but they are not a comprehensive list.

Knowledge, Skills, and Abilities Required:

  • CPR/First aid certified both infant/child and adult.
  • Able to perform conflict mediation and resolution.
  • Detail oriented.
  • General Knowledge of Salvation Army policies and procedures.
  • Use of Microsoft Word required. Excel, Lotus Notes helpful.

Essential Duties and Responsibilities:


  • Provide general oversight of the case management program including intake meetings,

providing all clients with professional weekly case management, home visits and a weekly

skills group.

  • Maintain all client information, program information, and necessary forms on the computer.
  • Provide and respond to monitoring agencies, ensure all policies.
  • Give community presentations and tours as needed to community members and funders as


  • Provide information and referrals as appropriate to other agencies or services.
  • Attend staff training’s and regular staff meetings as required.
  • Report weekly to the Nampa Corps Officer for supervision.
  • Complete and submit monthly statistics as needed.
  • Complete monthly, quarterly and annual performance reports for The Salvation Army,

COC, ESG, CDBG, United Way and other funding sources.

  • Represent The Salvation Army at Region 3 Housing Coalitions and IHHC committee.

Provide reports to these groups, as needed.

  • Recruit, train and supervise university interns who provide case management.
  • Maintain all HMIS documentation for case management, referral, and assessments as

required by IHFA. Ensure all files are entered into the database in a timely fashion.

  • Maintain and close client files as required by funding agencies and The Salvation Army.
  • Maintain and follow NASW Code of Ethics.
  • Assist and train social work interns for case management and group.
  • Assist to maintain follow-up surveys with past clients.
  • Follow all grant requirements and policies including LEP, Section 504, ADA, and Fair


  • Serve as the Section 504 Coordinator


  • Provide weekly case management, groups (as needed), and community relations for client

load. Provide crisis intervention as needed.

  • Prepare and maintain client files for weekly updates, addressing program involvement and


  • Maintain client files including screenings, waiting list, intakes, and exits for clients. Maintain all supporting documentation in a file.
  • Ensure all clients are informed of relevant policies.
  • Collaborate with outside agencies (CATCH, Valley Crisis, etc…) to refer clients to

appropriate programs.

Physical Requirements:

  • Ability to lift up to thirty pounds.
  • Ability to operate a computer
  • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or

continuous basis

Working Conditions:

Must be congenial and be able to work with difficult individuals.

Must have a current valid driver’s license and be able to pass The Salvation Army driving test.


The Salvation Army does have a dress code. This will be shared with you at the time of


The candidate chosen for this position will be required to pass a criminal history information check.

Conviction of a crime will not automatically preclude employment. The circumstances involved in

the conviction(s) will be considered.

Qualified individuals must be able to perform the essential duties of the position with or without

accommodation. A qualified person with a disability may request a modification or adjustment to

the job or work environment in order to meet the physical requirements of the position. The

Salvation Army will attempt to satisfy requests as long as the accommodation needed is

reasonable and no undue hardship would result.


Great health insurance

Vacation as accumulated

Level of Language Proficiency

Spanish Preferred but not required

Must be a Licensed Social Worker or working toward receiving the licence.

Professional Level

None specified

Minimum Education Required

4-year degree