Details: Salary is commensurate with demonstrated experience and abilities.
Who We Are
The Center for Employment Opportunities (CEO) provides employment services to people with recent criminal convictions. Our programs help participants successfully transition from incarceration to stable and productive lives. Across the United States, over 5,000 people participate in CEO each year, transitioning to employment that supports themselves, their families, and their communities.
What began as a demonstration project of the Vera Institute of Justice in the 1970s has grown into the leading national reentry employment organization in the country. Through CEO, over 17,000 formerly incarcerated individuals have secured full-time employment since 1996. Over the past 5 years, CEO expanded nationally to cities in New York, California, Oklahoma, Colorado, Ohio, and Pennsylvania, and will continue to grow further in the next three years.
What We’re Looking For
CEO is seeking a Career Development Specialist (also referred to as Job Coach internally) who is responsible for helping program participants -- formerly incarcerated men and women -- stay focused and motivated while working on transitional job sites and in their efforts to obtain permanent employment. Job Coaches effectively facilitate program participant progress to interview readiness by providing intensive coaching on interview and employment readiness skills.
Please note: this position is available at both our Manhattan and Bronx locations.
Key responsibilities of the Job Coach include but are not limited to:
- Engaging participants in ongoing discussions about their employment goals
- Using motivational interviewing techniques as appropriate to help guide participants to goal achievement
- Developing and producing a professional resume for each participant
- Maintaining weekly contact with participants to track their progress to interview readiness
- Facilitating group sessions and workshops to build employment readiness skills
- Building positive relationships with criminal justice partners in various settings, including parole bureaus and correctional facilities
- Collaborating with other internal departments and the Department of Corrections and Community Supervision to gather information and promote special projects
- Contacting participants’ parole officers at initial assignment of participant to caseload; keeping parole officers/referring partners regularly informed about participant progress
- Making appropriate referrals for participants when necessary
- Regularly discussing each participant's job start ready progress with colleagues; problem solving with colleagues when needed
- Reviewing participants’ daily performance rating provided by their worksite supervisor
- Maintaining accurate client records in Salesforce; updating progress notes in Salesforce during and after each meeting with participants
- Maintaining contact with work crew site supervisors; exercising responsivity to their concerns
- Recording and reporting monthly progress summaries for each participant, detailing steps taken to resolve challenges and the quality of overall participant participation
- Performing other tasks and responsibilities that will be assigned from time to time
Required Qualifications and Competencies:
- Bachelor’s degree (focus in behavioral psychology preferred); master's degree in vocational counseling preferred
- Three years of relevant experience
- Bilingual (Spanish) preferred
- Demonstrated customer service skills
- Strong time management and prioritization skills
- Experience providing feedback and guidance to help clients or constituents strengthen their knowledge and skills
- Computer savviness (demonstrated word processing skills, ability to use the Internet to research job opportunities)
- Demonstrated consideration for others
- Ability to inspire others to reach a goal and perform to the best of their ability
- Ability to take into account and analyze various points of view and pieces of data to form a perspective appropriate to a particular context
- Ability to identify problems early on and provide support as needed
More About Us
CEO is a diverse team working to advance economic opportunity for people returning home from incarceration. We welcome diversity and highly encourage applications from people of color and people with convictions. Learn more at ceoworks.org.
CEO is an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status or any other category protected by federal, state or local law.
In addition, team members can receive health coverage, paid parental leave, access to a retirement plan, sick and vacation time, paid holidays, and more.
Level of Language Proficiency
Bilingual (Spanish) preferred
Minimum Education Required
How To Apply
Please submit your application materials, including a cover letter and resume, using the provided link. Please use Google Chrome if you experience difficulty accessing the application.