Job Type

Full Time




1030 Girard Road
San Francisco
United States


About Swords to Plowshares

Founded in 1974, Swords to Plowshares is a community-based not-for-profit organization that provides counseling and case management, employment and training, housing, and legal assistance to veterans in the San Francisco Bay Area. We promote and protect the rights of veterans through advocacy, public education, and partnerships with local, state, and national entities. Believing that war causes wounds and suffering that last beyond the battlefield, our mission is to heal the wounds of war and to restore dignity, hope, and self-sufficiency to all veterans in need, and to end homelessness and poverty among those we serve. To learn more about Swords to Plowshares, please visit our website at


Monday to Friday, 10:00am to 6:00pm


The Program Counselor provides direct supportive services to Veterans Academy residents, including case management to an assigned caseload. Responsibilities include conducting groups, crisis intervention, crisis de-escalation, monitoring recreational activities and the development of linkages to community resources. Develops and supports activities which promote the residents stability in housing and sobriety leading to work, volunteerism and educational opportunities.


·        Provide case management to an assigned caseload

·        Conduct groups

·        Facilitate recreational activities

·        Maintain current and appropriate documentation including progress notes, Life Plans and incident reports

·        Submit daily, weekly and monthly reports in an accurate and timely fashion

·        Participate in admission screenings, orientations, clinical case conferences, property management meetings and individual supervision

·        Attend all required trainings to ensure individual and professional growth

·        Develop linkages in the service of providing free recreational activities for our residents

·        Engage and collaborate with residents to identify skills and clarify goals

·        Identify work that leads to stability, sobriety, work, volunteerism and other opportunities and collaborate with residents to achieve these steps

·        Perform other related duties as assigned by management



·        Bachelor’s degree in Behavioral Science; Master’s degree preferred; a recognized certification or experience may be considered


·        Three (3) years experience providing case management, mental health and substance abuse services to disadvantaged or otherwise “hard to serve” clients, with a minimum of two (2) years in human service agencies

·        Translatable military experience and skills may be alternatively substituted


·        Ability to outreach and engage clients

·        Advocate for mainstream and other resources

·        A working understanding of the readjustment problems of veterans, including Post Traumatic Stress Disorder (PTSD), substance abuse/dependency and other mental health disorders

·        Familiarity with Diagnostic and Statistical Manual (DSM) and experience that includes an ability to assess suicidal and homicidal risks and relapse behavior

·        Demonstrated commitment to cultural competency

·        Ability to discharge duties in a professional manner

·        Ability to demonstrate clear professional boundaries

·        Ability to be a team player

·        Employee must be able to perform all essential job requirements and responsibilities within what would be considered reasonable accommodation

·        Must be able to communicate effectively with a variety of personalities and be comfortable working with an at-risk client population, including embracing the agency’s Cultural Humility Initiative


·        Good written and verbal communication skills

·        Crisis intervention, de-escalation, and conflict resolution skills

·        Basic computer skills with proficiency in Microsoft Office


Compensation is based on a competitive public interest salary scale. Swords to Plowshares offers a generous benefits package including the following benefits:

•                    Excellent medical and dental packages

•                    403(b) retirement plan with employer contribution

•                    17 vacation days in the first year

•                    12 holidays every year

•                    Wellness program

Professional Level

None specified

Minimum Education Required

4-year degree

How To Apply

(No calls please)

Please submit a thoughtful cover letter explaining your interest in Swords to Plowshares, where/how you found out about this career opportunity, and your salary requirement. Email the cover letter along with your resume to

Please include the exact title for this position in the subject line of your email:

Program Counselor - Academy

Swords to Plowshares is an inclusive employer and we are proud of the rich diversity among our staff. Please join us!